Thanks for the review, we are glad that you loved our location and view from the panoramic terraces, thanks for the tips about Kleenex and hooks that can be add to the room, we'll supply it to the property.Hope to welcome you again in the future we wish you,all the Best!

Thank you very much for your nice review, hope to welcome you again in the future.All the Best!

Thanks for your review, we'll work to improve the facilities that didn't work properly.Best regards,

Thank you for the feedback. We will take note of this and strive to improve our convenience for our valued customers.

Thank you for your feedback. We apologize for any inconvenience you experienced and will work towards improving our accommodations we have several rooms categories and for a future stay we suggest you to contact us in order to choose the accomodation that meets your needs.. We're glad to hear you enjoyed the view from our roof top terrace. Thank you for choosing to stay with us.

Thank you for your kind review! We are delighted to hear that you enjoyed our convenient location and top-notch service. We strive to provide our guests with a great value for their money. We appreciate your recommendation and hope to welcome you back soon!

Thank you very much for your nice review, we are glad that you loved your stay and we hope to welcome you again in the future.All the Best!

"Thank you for your kind words! We're glad you enjoyed our hotel's ambiance and dining. Have a wonderful day!"

Muchas gracias!!

Thank you very much for your kind words, happy that you had a good stay!!

Thank you for your review, we are glad that you loved your stay, sorry about the room door. We hope to have other occasion to welcome you in the future.All the Best!

thank you very much for your review, it has been a pleasure welcome you in our Hotel and we look forward to welcome you in the future.All the Best!

Thank you for your nice review, sorry about dinner we hope that next time that you'll come back visit us you'll be able to have dinner with us.All the Best!

Thanks!!

Thanks for your review, we are glad that you loved your stay and we hope to welcome you again in the future.All the Best!

Thank you very much for your review, we hope to welcome you again in the future.All the Best!

Thank you very much for your kind review, we are glad that you love your stay and enjoyed the upgrade.Look forward to welcome you again in the future.

Thank you very much for your kind review, we are glad that you love your stay.Look forward to welcome you again in the future.

Dear Mr. Dustin,Thank you for the kind words and positive feedback, we very much appreciate it!Hope we'll get the chance to meet again, it was a pleasure having you here.

Thank you for your nice review, we are glad that you enjoyed your stay and we hope to welcome you again in the future.All the Best!

Thanks for your kind review, we are glad that you loved your stay in our Hotel and the service provided by the staff.Hope to welcome you again in the future we wish you,All the Best!

Dear Guest,Thank you for sharing your feedback with us. We appreciate your perspective on the hotel's proximity to Ponte Vecchio and its convenience to Palace Pitti and Boboli Gardens.We regret to hear that your stay fell short of expectations due to noise disturbances from the lobby WC and ongoing renovations. Please accept our sincere apologies for any inconvenience caused.We continuously strive to improve our facilities and services to ensure a comfortable experience for all our guests. Your comments will be carefully considered as we work towards enhancing our offerings.We understand your concerns regarding the room's appointment and assure you that we take all feedback seriously. While we aim to provide value for our guests, we apologize if your expectations were not met in this regard.Thank you once again for sharing your thoughts. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm regards,

Thank you very much for your nice review, it has been a pleasure welcome you in our Hotel and we hope to have other occasion to do it in the future.All the Best!

Thanks for your nice review, we are glad that you loved your stay. Hope to welcome you again in the future.All the Best!

Thank you very much for your nice review, it has been a pleasure welcome you in our Hotel and we look forward to do it again in the future.All the Best!

Thanks for your review, we are glad that you loved your stay in our Hotel and we hope to welcome you again in the future.All the Best!

Thank you very much for your kind review and for the info about the music that will be for sure changed.We hope to welcome you again in the future.All the Best!

Thank you very much for your nice review, it has been a pleasure welcome you in our Hotel, we are glad that you loved our location and the service provided by the staff.All the Best!

Thanks for your nice review, we are glad that you loved your stay in our Hotel and we hope to welcome you back in the future.All the Best!

Thanks for your review, we are glad that you loved your stay in our Hotel and we hope to welcome you again in the future.All the Best!

Thank you very much for your nice review, it has been a pleasure welcome you in our Hotel.Look forward to welcome you again in the future we wish you,All the Best!

Thanks for your review, we are glad that you loved our building and terraces, thanks as well for the suggestion about breakfast, we'l do our best to improve it.Hope to welcome you in the future we wish you,All the Best!

Thank you very much for your review, we are glad that your family loved our Hotel and that it perfectly met your needs.We hope to have other occasion to welcome you again the future.All the Best!

Grazie mille per la vostra recensione, è stato un piacere avervi accolto nel nostro Hotel, peccato che non ci abbiate avvisato dell'odore del bagno avremmo potuto controllare e risolverlo, speriamo di avere altre occasioni per accogliervi nel nostro Hotel.Care cose!

Thanks for the review, we are glad that you loved the location of the Hotel, we understand your opinion and we'll take some points to improve our service.We have several rooms categories and depending o the category there are more details and facilities in the room, in the standard room there are basic facilities. We'll work on the breakfast to try to improve the quality of products, unfortunately we can't have a bigger breakfast room and we understand that it's not very spacious.All the Best!

Grazie per la sua recensione, ci fa piacere che abbia apprezzato la posizione ed il servizio della reception, ci spiace se ha avuto problemi con la pulizia, ricontrolleremo e faremo in modo che non capiti più.Alla prossima volta!

thanks for your nice review, we hope to welcome you again in the future.All the Best!

Thanks so much for your nice review, we are glad that you loved your stay and the view from the roof top terraces, we look forward to welcome you again in the future.All the Best!

Thanks for your review, we are glad that you loved your stay.Hope to welcome you again in the future we wish you,All the Best!

Thanks for your review, we are glad that you loved your stay.Hope to welcome you again in the future we wish you,All the Best!

Thank you very much for your review, we are glad that you enjoyed your stay and we hope to welcome you again in the future.All the Best!

thanks for your nice review, we hope to welcome you back in the future.All the Best!

Thank you for the nice review, we are glad that you loved our Hotel and our stairs and that appreciate the room upgrade.We look forward to welcome you in the future.All the Best!

Thank you for the kind review, we are glad that you loved your stay in our Hotel and we hope to welcome you in our Hotel.All the Best!