Hoteller i Firenze

"Rent og pænt, alt levede helt op til forventningerne. "

"Amazing customer services. The evening as well as morning front desk staff were first class customer service staff and should be reinforced. The room was spotless and all services and amenities were over the top. It seemed as if it were a 5 star hotel at times. "

"Hotel was very clean, bed was very comfortable, staff was great."

"Great staff, always super friendly and helpful "

"The best experience, we can’t wait to go back."

"The room was clean and staff friendly. The jacuzzi was broken during my stay. "

"Buen lugar limpio y muy agradable "

"Clean and friendly"

"We are picky hotel stayers. I typically only search for 8+ rated hotels because I just can’t risk staying somewhere “gross”. Residence Inn was in such great shape I questioned if it was built within the last couple of years, but it turns out it’s almost 8 years old. Our room was exceptionally clean and the bed was comfortable. The pool and recreation area was clean and in good shape. Staff were friendly. We didn’t eat breakfast so we can’t comment on that. The only complaint is that the TV in...

"Nice property, good food and friendly staff. "

"I recently stayed at this hotel and initially had some issues with the linens, which was a bit disappointing. However, the way management handled the situation completely changed my impression. Upon checkout, the manager, Wendy, went above and beyond to make things right — she personally offered us $30 cash for breakfast and even allowed us to choose several snacks for our road trip as a thoughtful gesture. Her professionalism, kindness, and commitment to guest satisfaction truly stood out....

"Good place to stay"

"Everything was great "

"Staff was extremely friendly, especially Cynthia. Room was spotless. The small kitchenette was awesome."