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Anmeldelser af Quality Inn Falconer - Jamestown

2.5 out of 5
Quality Inn Falconer - Jamestown
1980 E Main Street, Falconer, NY

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 328 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 378 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 182 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 65 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 50 af i alt 1003 anmeldelser" "

8,0/10

Rengøring

8,4/10

Service og personale

7,6/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Milo-Sydow

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Go Falcons :-) "clean - quiet - nice price"
All in all an okay experience, the hotel seemed clean, room of a nice size but the mattresses and head pillows were like concrete and stone,but the staff was exceedingly nice in special the young man who greeted us on our arrival day 16th september 2012 the area is probably fine but we got here on a day when the Falcons apparently had an important game for all stores had put a sign in the window saying GO Falcons, fun to experience the team spirit the city had, and we ended up having dinner at the nearby Burger King, if our way some other time goes by here, it is highly thinkable that we would stay here again.

10/10 Fremragende

Beth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy to find, large room, quiet
Overnattede 1 nat i maj 2024
Svar fra Sophia CSR den 27. maj 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 Forfærdeligt

Negar

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
We saw bedbug and left the room 5 minutes after our arrival.
Overnattede 1 nat i maj 2024
Svar fra Sophia CSR den 23. maj 2024
Dear Guest,We truly regret the inconvenience caused by this issue and never want our guests to have such a kind of experience. Please know that we have hired a pest control contractor to address the bugs issue. We assure you the best of services on your next stay.

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Proximitry to Rte 86.
Overnattede 1 nat i maj 2024
Svar fra Sophia CSR den 23. maj 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Udmærket

Barry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I have stayed there several times and for the price it is a good value. The rooms always smell heavily of cleaning agents which my wife does not like
Overnattede 1 nat i maj 2024
Svar fra Sophia CSR den 23. maj 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Udmærket

steven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Sophia CSR den 17. maj 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Udmærket

Sarah

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter
Quiet night of sleeping. Room was clean and had towels and toiletries. Breakfast bar excellent. Easy to get luggage into room as each one had its own sliding door. Smoke detector in ceiling blinked all night. Lobby smelled like smoke and must. Room across the hall was missing a door handle. Overall not bad for the price of the stay
Overnattede 1 nat i maj 2024
Svar fra Sophia CSR den 7. maj 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Fremragende

Daniel C.

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hospitality at this hotel!
Overnattede 1 nat i april 2024
Svar fra Sophia CSR den 2. maj 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 Dårligt

patrick

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
it seems like maybe understaffed? or just dont care, windows and toilets look uncleaned for some time.
Overnattede 1 nat i april 2024
Svar fra Sophia CSR den 22. apr. 2024
Dear Guest,We apologize for the cleanliness issues you encountered during your stay. Rest assured, we take your feedback seriously and will address any staffing or care concerns to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale
Clean, quiet room with a good mattress.
Overnattede 1 nat i april 2024
Svar fra Sophia CSR den 20. apr. 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Fremragende

Edward

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice quiet and clean place
Overnattede 1 nat i april 2024
Svar fra Sophia CSR den 18. apr. 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Fremragende

Suzanne

Overnattede 1 nat i april 2024
Svar fra Sophia CSR den 2. maj 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Udmærket

Erin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff. Clean room.
Overnattede 1 nat i marts 2024
Svar fra Sophia CSR den 1. apr. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 Forfærdeligt

Jerrod

Forretningsrejsende
Synes ikke om: Service og personale
We are trying to check in and the credit card machine keeps saying everyone’s cards are declined when we tried 5 different cards. The rooms were all paid for and the only issue was a deposit. We have been staying there for 2 weeks! We obviously are repeating customers and have not stolen or caused damage over the last 19 days we have been there. Horrible customer service. Common sense should have just given my employees their room and dealt with me one on one.
Overnattede 4 nætter i marts 2024
Svar fra Sophai CSR den 30. mar. 2024
Dear Guest,We are distressed to see you unhappy and never want our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

10/10 Fremragende

Tim

Overnattede 3 nætter i februar 2024
Svar fra Sophia CSR den 20. mar. 2024
Dear Guest,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

6/10 Okay

Joseph

Overnattede 2 nætter i januar 2024
Svar fra Sophia CSR den 20. mar. 2024
Dear Guest,We appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 Fremragende

Scott

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Sophia CSR den 29. jan. 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Fremragende

Billie Jo

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Sophia CSR den 22. jan. 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Fremragende

Natalie

Synes godt om: Rengøring, service og personale, faciliteter
Svar fra Sophia CSR den 22. jan. 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 Forfærdeligt

Carter

Overnattede 1 nat i januar 2024
Svar fra Sophia CSR den 7. feb. 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 Fremragende

Nicholas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was clean and right off of the highway. My stay was short but for the price it was well worth it. The bathroom was dated but clean. The breakfast was what you would expect from a hotel at this price. For the price it was well worth staying here.
Overnattede 1 nat i januar 2024
Svar fra Sophia CSR den 16. jan. 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 Forfærdeligt

Paul

Forretningsrejsende
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Brandy Briggs assistant General Manager is RACIST. Had embarrassed a black customer had hom ejected out of hotel for requesting a spoon to eat with Brandy got indignant telling the black man there is not enough to give him one, escorted out of hotel by police
Overnattede 1 nat i januar 2024
Svar fra Sophia CSR den 12. jan. 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

10/10 Fremragende

evangelos

Overnattede 1 nat i december 2023
Svar fra Sophia CSR den 29. jan. 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Fremragende

James

Overnattede 1 nat i december 2023
Svar fra Sophia CSR den 2. jan. 2024
Dear Guest,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 Udmærket

Elizabeth

Rejste med familie
Other than the water would not get hot, not even lukewarm. The stay was fine
Overnattede 1 nat i december 2023
Svar fra Sophia CSR den 29. dec. 2023
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

2/10 Forfærdeligt

Tim

Synes ikke om: Rengøring, service og personale
Mediocre accomodations followed by two attempts to
Well I was greeted by a kid with a tattoo on his face telling me that I have to pay for an early check in because check in was at 3 it was 2:15 the manager took over that time. The room was dirty in the corners and cig burns on the tub. When I was on my way home they hit my card for $150 then again for $200 not a single call first no explanation
Overnattede 1 nat i december 2023
Svar fra Sophia CSR den 26. dec. 2023
Dear Guest,It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical, however, we have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.

6/10 Okay

Erick

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a little bit dated
Overnattede 1 nat i december 2023
Svar fra Sophia CSR den 15. dec. 2023
Dear Guest,We appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

8/10 Udmærket

evangelos

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 1 nat i december 2023
Svar fra Sophia CSR den 14. dec. 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Udmærket

Carl

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Looks run down and ineed of updates
Overnattede 1 nat i december 2023
Svar fra Sophia CSR den 11. dec. 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Udmærket

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
good enough!
Overnattede 1 nat i november 2023
Svar fra Sophia CSR den 28. nov. 2023
Dear guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Fremragende

ward

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location for planned activities in the area
Overnattede 2 nætter i november 2023
Svar fra Sophia CSR den 26. nov. 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Udmærket

Nicholas

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great staff
Overnattede 1 nat i november 2023
Svar fra Sophia CSR den 15. nov. 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Fremragende

Noreen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel was close to the highway and the staff was most helpful.
Overnattede 1 nat i november 2023
Svar fra Sophia CSR den 6. nov. 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Fremragende

Nicholas

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nothing special
Overnattede 1 nat i november 2023
Svar fra Sophia CSR den 6. nov. 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 Forfærdeligt

Janet

Overnattede 3 nætter i oktober 2023
Svar fra Sophia Csr den 15. nov. 2023
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

8/10 Udmærket

Bethany

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Safe and convenient
Reasonably clean. A bit worn and dated but comfortable beds. The sliding door to outside very convenient. Plenty of parking and a safe area next to a school.
Overnattede 1 nat i oktober 2023
Svar fra Sophia CSR den 20. okt. 2023
Hello,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 Fremragende

Branson

Overnattede 1 nat i oktober 2023
Svar fra Sophia CSR den 2. nov. 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 Udmærket

Stephen

Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
No room service all week. Did not do minimum service such as removing trash or replacing towels.
Overnattede 7 nætter i september 2023
Svar fra Sophia CSR den 9. okt. 2023
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 Okay

Quintin

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring
I will stay again under protest
When I got to my room and proceeding to setup my phone charger and BiPAP, I found that the outlets in my room (with the exception of the one above the couch) were “loose”, so the plugs wouldn’t stay in. Fortunately, my charging cords were long enough to reach the outlet above the couch. I also found a recycleable shopping bag full of trash underneath the bed. I called the front desk and they had me set the bag outside the door where they came and picked it up.
Overnattede 1 nat i september 2023
Svar fra Sophia CSR den 9. okt. 2023
Hello,Thank you for taking the time to share your feedback regarding your experience. We apologize for the inconvenience faced by you. We have spoken to the concerned person, and we wish to serve you better the next time. We will always ensure that we keep delighting you with our facilities and services.

10/10 Fremragende

Steven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
My usual hotel when in Jamestown
Great stay as usual, we always stay here when in Jamestown. Breakfast has waffles and they are so sweet about making it available slightly past the time and there is coffee all day. Won’t hesitate to come back!
Overnattede 4 nætter i september 2023
Svar fra Sophia CSR den 7. okt. 2023
Hello,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 Udmærket

Tina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was fine.
Overnattede 1 nat i september 2023
Svar fra Sophia CSR den 5. okt. 2023
Hi Tina,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Fremragende

Philip

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All the furnishings are excellent and clean. This baffles me because I wasn’t expecting top quality like is offered in Falconer after staying in a pit in Southborough/Westborough route 9 two years ago and left after one night and I was celebrating my 65th high school reunion.
Overnattede 1 nat i oktober 2023
Svar fra Sophia CSR den 4. okt. 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Udmærket

Malinda

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Sophia CSR den 3. okt. 2023
Hello,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 Fremragende

Victor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Sophia CSR den 27. sep. 2023
Hello,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Fremragende

aaron

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Sophia CSR den 18. sep. 2023
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Fremragende

Richard

Rejste med partner
Synes godt om: Rengøring, service og personale
I like the fact that the front desk was very pleasant the property was pretty clean and most of all the cost was very fair.
Overnattede 1 nat i september 2023
Svar fra Sophia CSR den 14. sep. 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Fremragende

Rachel

Overnattede 2 nætter i september 2023
Svar fra Sophia CSR den 3. okt. 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Fremragende

Jolynn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra Sophia CSR den 11. sep. 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 Dårligt

Herbert

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The key cards didn’t work properly.The refrigerator made a constant noise had to wear ear plugs.I told the desk ,when there was someone there…that there was a noise what sounded like next door but it was the refrigerator. ..they didn’t do anything nor follow up with me about it what a waste of time .It was extremely noisy .i probably will not stay there again. The room was decent ,but the air did not work properly had to keep turning it on .
Overnattede 2 nætter i august 2023
Svar fra Sophia CSR den 1. sep. 2023
Hello,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

10/10 Fremragende

doug

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A good location close to Jamestown and the lake, not a expensive place compared to the others, easy in and out.
Overnattede 9 nætter i august 2023
Svar fra Sophia CSR den 1. sep. 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!