Hoteller i Falconer

"I was in the lobby at about 1a sat night/sun morning with a fully paid expedia reservation; no one was at front desk, there was a # to call, Kelly; spoke to her , was very rude said she was not on the property and can’t help me, said expedia is terrible and they “overbooked”; I said that is generally a good problem? she took offense and threatened to call the police to remove me from the premises and hung up. Ouch!! Not a good look, this new to be reported to higher levels. Happy to discuss...

"It was clean enough but I couldn’t adjust the temperature in the room and it was freezing. I had to use bath towels as an extra blanket. The breakfast in the morning was handled by only one person who did both the breakfast and front desk duties. They ran out of everything because the poor woman had to do both. It was a very busy Sunday morning and you would think there would be more staff."

"Modern bedroom and clean. Comfortable bed. Great food in dining room. Ver friendly staff."

"Room was clean with plenty of parking. I don't believe we had an ice machine on our floor but it wasn't terrible."

"Be Aware This hotel used to be a super 8, if your GPS can't find it. It is located behind holiday inn."

"Hotellet er noget nedslidt Morgenmad er mangelfuld Dejligt med pool men temperaturen i rummet omkring poolen var ulidelig Smukke omgivelser"

"Quiet, comfortable, convenient, and affordable."

"My kids and I have a wonderful time every time we stay. Thank you for making it memorable."

"Breakfast was wholesome and delicious with many offerings. The oatmeal was particularly good. Shout out to the breakfast area attendant, Katrina, who was very gracious and welcoming! The parking area was convenient, safe and well lit. The room was clean and comfortable."

"Property was convenient, quiet and pleasant. Staff were all nice and helpful. However, the main room light needed a new bulb, the desk chair had shredded seat covering and the window shade had a big tear in it. On Saturday morning, I let staff know about these things and they said they'd refer to maintenance. When I left on Wednesday, none of these issues had been addressed. So, nice place and pleasantly quiet even though near a highway, but shoddy maintenance."

"This is a beautiful property. The rooms are spacious with a gorgeous view of the lake. They have coffee stations on every floor which is very convenient. The staff were all very friendly and helpful."

"Wow. A time capsule of the 19th century."

"The jet tub took at least a half hour to fill to where the jets kicked in, however the water never got above lukewarm! It took 5-10 minutes for the sink hot water to only get lukewarm! This was unacceptable, we couldn’t even take a shower in lukewarm water! There were communication issues with Expedia and The Hazeltine Owner, not responding to our messages."

"Property located in center of Bemus Point, NY. It was exactly what I was looking for at Chautauqua Lake."

"Room was disgusting. Smelled like cigarettes and mold."