Hoteller i Fairview Heights

"Free parking is close to food and the mall. Easy in and out access. Breakfast and 530 food were excellent. Only problem was the cold indoor outdoor pool. It would have been nice if it had been heated more. Adam at the front desk was great. Wonderful personality."

"Pool was closed by the health department due to cleaning agent residuals. There was dirty towels left in our room. We were only given 2 towels despite checking in 4 people and had to go to check in to request more. Very disappointed!"

"They put me into a room that was not fully equipped or ready."

"It was an inexpensive place to stay, didn’t feel comfortable with having our kids there due to lack of cleanliness"

"The hotel is dingy. Makeshift. Noisy at times. It’s as clean as it could be given its condition. However, the employees were very nice and did their best to be accommodating."

"The overall experience was pretty good but far as communication "

"Located in safe area close to amenities. "

"The hotel is under renovation, so I tried to understand the strong paint smell. That would have been find, until I got to the room and found the bathroom was not clean. The air in the room did not work. The room was hot and uncomfortable all night. It was too expensive to find it in this condition. "

"Breakfast is good everytime we stay, Pool was down while we were there which was a bummer, most of the staff was friendly, room was nice and clean as always"

"Location is great.Beds were very comfortable."

"The staff was nice when we checked in. However we never saw anyone after that. We woke up early to enjoy the free breakfast before our 6 hour drive and they had almost nothing. There was an empty crockpot with dirty tongs, waffle maker was not on and old batter in the dispenser. No warm food available. We had no one to complain to because no one was at the desk to check us out. Only a sign that said “leave your key here”. The room wasn’t dirty, but felt stale and not freshly clean. Not worth the...

"The room was misding a few towels and water glasses and had no coffeemaker. The continental breakfast area had tea bags but no hot wster The fire doors that have a sign on them saying Keep shut-were never shut. The room itself was clean and comfortable and the staff were hoid. "

"I want to start by saying the front desk team was incredibly kind and welcoming. The woman who checked us in went out of her way to make us feel welcome, offering bottled water and snacks, which we appreciated. She also handled a difficult situation with a homeless individual professionally, and that did not go unnoticed. That said, there were several concerns that made us uncomfortable. The area around the hotel felt unsafe, with a visible homeless presence around the property and adjacent...

"Friendly staff, not far from the city. I would definitely stay there again!"

"Staff was fantastic, room was clean, and my husband liked the tall person friendly shower head! We will be back! Perfect for families staying for soccer just down the road in O’Fallon. "

"Friendly front desk personnel"

"Pool broken and closed down. Room smelt like a whole pack of cigarettes had just been smoked in the room 5 minutes before we checked into the room. Whirlpool in the room was filthy. Bedding is paper thin and the two pillows they have on the bed are flat as can be. "

"Hotel was welcoming, pool was nice for kids, meals were provided and access to highway was very good. Staff was excellent and helpful"