Hoteller med pool i Fairview Heights

"Clean comfy room no complaints at all. A+"

"The breakfast was not the best "

"There’s roaches. Staff didn’t offer to give me a new room when I told them twice about it. The room and hotel itself is overall dirty/not clean. Service was ok. Asked for new sheets the first night, staff handed me the sheets for me to swap out myself- didn’t expect that either… They offered to just spray my room down with bug spray after I told them about the roaches the second time. Will not be going back."

"Check in took a very long time. Staff seemed confused and struggled with the computer. Upon check out, I realized that I left some clothes hanging in the closet in the room. I messaged the hotel. No response. I called the hotel, he took my info and said he'd call back. That was five days ago-no response. For me the mattress and pillows can make or break a hotel experience, and although this hotel was about average in most ways, the bed was truly the most uncomfortable bed I've ever slept in. I...

"They keep fress breakfast. The staff was very curious and work with people and did a wonderful job "

"Wish there was a refrigerator in room. People down hall alottle loud after 10pm"

"The beds were very soft, squeaky and springs in mattress caused bruising on my back. The place smelled almost like a chemical. The rooms were clean though, and the place was nice. They did have to escort a man from the facility that was either living there or who knows but he was gross and making people sick with him gagging at the breakfast table and always drinking out of a bottle of booze "