Hoteller i Fairforest

"✅"

"I have a service animal yet I was charged for my service animal. I went back inside when the charge hit.my account and the man at the front desk refunded me but now the refund has been taken away and I am still being charged for.my service animal. She is a diabetic alert dog. Which is against the law for me to be charged. I don't understand how you refund someone and then take it back without any notification or explanation. This is very frustrating."

"Room was recently renovated, had a good size, comfortable beds, and clean."

"The only negative thing I have to say is that the indoor pool was extremely cold. The beds & pillows were immaculate. Super comfortable!!!!"

"Property very clean… staff members 5 out of 5… very pleased…"

"Todo estaba súper limpio amo que los baños olieran a limpio todo estaba súper limpio"

"The room was very nice and clean! The AC took a little while to cool the room down, but I didn't mind. The staff was incredibly helpful and friendly, from the receptionists to the lady working in the breakfast area in the morning. They all made my stay very pleasant!"

"There is a saying, you get what you pay for. Not this time. We got more. I had booked an accessible room. We got a huge room in great condition. Super accessible both room and bathroom. Decent breakfast like you would expect here. All in all great stay"

"Excellent staff service at front desk"

"Everything turned out well"

"Room was clean and well-appointed. Staff was helpful. Breakfast was good. I would stay here again."

"The interiors have been updated recently. Our room was nice, but there was mildew on the grout next to the shower. I noticed a little mouse feces on the bedspread before we left. When we were there, the front breezeway was stripped down to steel beams, so it must have been next on the list for an upgrade. The breakfast was good, but would have liked some bacon as an option to sausage links."

"The staff was helpful and informative. The rooms were clean and the beds were comfortable."

"I stay there frequently, it’s a perfect location and the facility is well maintained and clean. The free breakfast and evening cocktail time is just an added plus. Highly recommend."

"The one day I wanted to use the pool, Saturday it was closed. The front desk didn't even know why."

"Went for a softball tournament-terrible. The elevator didn’t work so we had to carry all the coolers, bags etc up stairs at the end of the hall- and only one end because they were painting the other stairwell. Pool was closed down so team couldn’t use that. The one washer was broken so we couldn’t wash uniforms. Tiny fridge that didn’t cool and knob was missing- no freezer or microwave in the room. Food and drinks weren’t cold, so had to use coolers, then carry up and down steps. Had to ask...

"The property was in convenient location. Room was comfortable."