Hoteller nær Fabyan Villa Museum & Japanese Garden

"Hotel was ok, but I had room 219 next to the elevator on second floor where I experinced a lot of "on and off" noise coming from an electrical motor/compressor or the like from a kind of service room next door. That room should not be rented. "

"The Property was not kept up. It needed some TLC .The Property."

"Clean room new amenities, great owners fair price very clean"

"Nice staff Good breakfast Internet need a big upgrade That hotel needs and upgrade it is run down after years of use "

"Staff was friendly. Room was clean. Sometimes a little noisy at night."

"This was my 3rd stay in this hotel. Each time it has been clean, terrific staff, great breakfast, nice beds etc. This is the best hotel in St.Charles. Also great area to walk to shopping."

"No hot water for one day."

"The bed was very comfortable and the room was okay - at least I felt safe. However, checking in was awkward because I arrived 20 minutes before check-in time and was told by someone at a kiosk that they needed to see if the room was ready and would call me. So I had to sit in my car and they never called me. So I had to go back in and find out. Normally, hotels will let you check-in a little early, since most people check out early too. There were no table lamps, so I had to get out of...

"Reception said they would order a cap to the airport the following day . they forgot it. Nearly missed my flight"

"Great atmosphere and attentive service. Rooms were cleaned well and seamless check in"

"Stayed on the first floor. Carpet had stains, smelled musty. Bathroom walls had splatter from something on it. Bed was comfortable."

"Recommend it."

"La habitación olía a humedad, no se parece a las fotos, la cama muy incómoda y picaban las sábanas."

"Whole place smelled awful, there was a bug in the room, very sketchy people"

"Very clean and comfortable room!"

"Great breakfast, parking lot safe"