Hoteller nær Etihad Museum

"1. Broken glass in the room: After housekeeping had serviced our room, we discovered several small pieces of broken glass on the floor. Fortunately, we noticed this before anyone was injured. We immediately contacted the reception, and a staff member was sent to remove the glass. During our conversation with the hotel staff, we were offered a cup of coffee as compensation, which we declined, as we felt this did not reflect the seriousness of the safety issue. We suggested that a more appropriate gesture could have been, for example, tickets to the Burj Khalifa observation deck, but no alternative solution was offered. 2. False fire alarms: The day before, the hotel’s fire alarm went off early in the morning, waking us and causing significant stress. It stopped shortly after, and we initially thought it was a false alarm. However, when we went back to sleep, the alarm sounded again about 15–20 minutes later and continued uninterrupted for a long time. We had to go downstairs to confirm that it was again a false alarm. This incident disrupted our morning and caused considerable inconvenience and distress. The hotel never answered our mail with our concerns. "

"Vi blev overrasket af den fantastiske service og de medarbejdere der er. Forvirring var slet ikke noget der hed. Der var altid hjælp, til hvad end man havde brug for, kunne man bare spørge om, og få hjælp til. Rengøring var rigtigt god, og fleksibel. Værelserne var dejlige og rene. Dejlig pool og sauna. Morgenmaden var rigtigt god, og der var en glimrende service, en vi aldrig ville glemme, medarbejderne, Chanderkant, Aslisn og Rahul var rigtigt flinke og oplærte os om nogen nye ting om maden på hotellet og Dubai, virkelig gode medarbejdere og rigtigt god ros til deres hårde arbejde og den gode service de giver. Alle var meget åbne og velkommenlige. Altid personale til at hjælpe. Fantastisk oplevelse på Jumeira Rotana. Vil helt klart kunne anbefales. "

"Great hotel"

"Generelt super lækkert, men den daglige rengøring kom meget varieret: Alt fra kl 09:00 til kl 15:00 Men når de havde været der var der fint"

"We had a fantastic stay at Aloft Al Mina hotel. The staff was great and smiling all the time even the ones you had not spoke to. Our family felt very welcome. Our little 9 month old child was also treated as a little darling by the entire staff at the hotel. A special thank you to Ali from the breakfast buffet who was a fantastic pleasant guy to us and our baby who just loved him. Will definitely recommend."

"This hotel is dated and is up for renovation. The rooms are okay, but also needs to be updated. I experienced both good service and really bad service. Their staff has language/communication problems, that causes a lot of fustration and simple things takes ages to fix. “Hotel” taxi outside is offered but is overcharging each time. Pool area is tied and should be updated soon. All in all I can be okay to stay here, but considering the dated state, the price should be much lower - this is not a five star hotel, although this is advertised "