Hoteller nær English Ridge Park

"Overall stay was horrible. Checking in front desk clerk was abrupt and rude. Did not get maid service at all for room. 1st night had to request fresh towels and someone brought some. Next day maid service came and asked them to come a little later was in shower and would be gone in 30 minutes.. Came back that evening room not cleaned nor any maid service. Contacted desk and told if we wanted clean towels had to come down from room and get them ourself. They said maid service was gone and...

"Still under construction. Door key was funky and air conditioner doesn't work well."

"Comfortable bed. Linens were clean."

"Easy check in"

"Comfort, breakfast"

"The waffle mix didn’t taste right"

"Only drawback was the morning breakfast was pretty pathetic. Room and service were excellent."

"Do not stay here. The pictures are not of this hotel. The hotel was old and not well kept."

"Toilettet kunne ikke skylle ud og vandet rendte konstant. Jeg fik en op for at fikse det, og så gik jeg ud efter mad og regnede med at det ville være fixet når jeg kom tilbage, det var det så ikke og de var gået hjem for dagen. Så opdagede jeg at det kolde vand slet ikke fungerede i brusseren så det var utroligt varmt vand der kom ud. Så måtte overnatte uden et toilet."

"It was clean and had everything I needed."

"The pictures posted on Expedia were/are misleading. The room we booked online looked nothing like the room we got in person. Its more old fashioned with creaking floors, just didn't expect it. Not the best shape. Front desk lady was sweet and nice."

"Staff above and beyond!"

"Hotel staff was not friendly, when i checked in room wasnt ready at 430 pm. Breakfast staff extremely rude. "

"Rooms have imperfections but the charm, staff and breakfast surpass it all. We will be back."

"Comfortable rooms great breakfast and easy to get to"

"Nice place, really great breakfast!"

"Great stay"

"We like going to Grand Harbor Resort bc it has a great location - river walk, aquarium, etc. Park needs to be refreshed and rooms (bathroom specifically) need to be cleaned better. Our last room was very dusty and toilet seat was not clean. I usually wipe all surfaces so I had to do it thoroughly this time given the above-mentioned."