Hoteller nær Empire Reserve Soccer Complex

"Lisa at the front desk was very friendly and pleasant to chat/interact with, especially given my arrival at the property around 1:00 AM local time. She was super helpful and exceptionally clear in the instructions provided at check-in. The property itself is brand new, and the rooms are comfortable and well-appointed. My only complaint is that the body soap in the shower dispenser was depleted, and shower water splashed all over the bathroom floor. Plus, hotel parking was slightly limited in the...

"Reasonably priced, quiet and clean"

"Room smells of smoke very bad. Black hair all over bathroom"

"The person manning the front desk did come and help us get our TV to work, which was nice but otherwise I really didn’t enjoy anything about this hotel. I felt uncomfortable because 1) there was garbage everywhere on the property. The front desk smelled like cheap cologne to cover something then our room smelled like cat pee and the floors inside the room were sticky and dirty. I swear I am not a picky person but this was bad when we called the front desk about the TV not working he said he...

"This was my first experience with any B&B. It was excellent! I do plan on rebooking the next time."

"Very cozy place that was a perfect distance to get to downtown Spencerport or some of the other restaurants down Ridge Road. Very clean room with an updated bathroom. It isn't a large room, but it was perfect for what we needed."

"Staff was friendly and helpful. Location was perfect for visiting the Strong Museum. Food at breakfast was good. Food at in house restaurant was good. Beds are very uncomfortable. Bathroom sink did not drain, but fixed quickly once brought to attention of management. Floor in room entrance and bathroom was very dirty upon checkin. Asked for cleaning staff to clean it, but it was not addressed. Pool water was uncomfortably cold to swim in. Therefore unable to use the amenity more than...

"Excellent"

"It was better than expected and offered great value for money. I was pleased with the front desk service, and the breakfast was extensive; the staff in charge of breakfast were fantastic, promptly replenishing any items that ran low. It was a pleasant stay"

"Loved it! Clean. Welcoming ! Will visit again"

"Expedia sold me a room that was not available at the hotel the pictures were deceiving and the room was more expensive compared to the room i was given. The hotel did not know what room my expedia reservation was for. Literally had no other option for my handicapped mother. The hotel did give me a room with 2 beds vs the room with 1 bed for a reservation for 3 people. The hotel suggested i contact Expedia and they would support a refund but without notice I didn't have any other last minute...

"Large rooms, breakfast good. Check-in and Wi-Fi slow. All-in-all value for the Money."

"This is a lovely property, clean, easy to park and conveniently located next to many dining and shopping options. Our room was spacious and comfortable. Plenty of counter space in the bathroom. It met our needs very well for a one night stop in Rochester but would def stay longer."

"The breakfast was very good. They always had eggs, potatoes and sausage plus some days they had pancakes."

"Nice view of Erie Canal. Reasonably nice place. Nice amenities nearby"