Hoteller nær Elm Draught House Cinema

"We only needed a room for one night. We arrived about 5:30 p.m. check in was very simple and quick. The hotel was fully booked, but it was actually very quiet. The food offerings near by were fine. We were not looking for anything fancy or special, just something wholesome and tasty. The morning when we checked out only took about two minutes. They offered the usual hotel breakfast. Overall we enjoyed our stay."

"A top notch facility with excellent staff (friendly, professional, knowledgeable) and immaculate lobby, breakfast bar and rooms. The best guest laundry facilities I’ve ever seen at a hotel! Breakfast, while not included in my room package, was delicious and overall a good value. Excellent in room amenities, too!"

"The staff at front desk were rude! I have been trying to get in touch with a supervisor from this property for over a week now! I paid the full bill for the stay in Expedia and Fairfield Auburn charged me AGAIN for the room and is now refusing to refund my money. On top of all of that, Expedia is refusing to assist. I will NEVER use Expedia and and I will NEVER stay at another Fairfield Inn. Your customer service is pathetic."

"We had a good experience staying for 2 days during kids soccer tournament at MA. Kids were little disappointed as the pool was closed for renovation."

"At check in I was told there was an additional $150 service fee that I would be charged and get back in 5 to 7 days after check in. This is ridiculous. I walked out as well as three others that were checking in."

"Meget venligt personale. Alt fungerede som det skulle. "

"Very nice big room with the full kitchen. Nice and clean. Light, standard breakfast."

"My only complaint which is more of a preference, I had a bad night sleep because the pillows were too soft. I would recommend a mix of pillows from soft to Xtra firm. The shower was fantastic. The location is really good, everything you might want is within walking distance, in what seems to be a fairly safe area."

"The hotel is relatively new and the rooms are clean and pleasant for a few days stay. The location in route 9 is convenient for Worcester and other locations in central Massachusetts. There was a notice in the bathroom saying housekeeping would be done every other day but we did not get any housekeeping while we were there. We came back to unmade bed and dirty towels. The blackout drapes also do not close properly or cover the edges of the windows effectively so the room is very bright at...

"Great stay, I would encourage friends to try this hotel!"

"Our stay was extremely disappointing. We found large clumps of black hair scattered throughout the room, and even floating in the hot tub, along with a large piece of skin. The towels were dirty, containing black hairs and a large glob of spit. Everything pointed to a serious lack of maintenance and cleanliness. When we addressed these concerns with the reception, the staff were rude and unhelpful, claiming to know nothing and saying they didn’t deal with the rooms. They also had no idea about...

"We left late and did not stay over. We had 2 large thick spiders in our room. No one could sleep after that. We drove home at 11pm instead of staying."

"Fint sted, eneste minus er sengetøj af kunststof. Køb noget bomuld."

"The hotel room was clean and close to downtown Worcester, and the price was good. The grounds of the hotel are depressing and run-down; when I asked for another blanket they said they didn't have any; and a woman a few doors down played loud rap music for several hours."

"Super godt ophold, dejlig morgenmad og nattero trods lokationen"

"Nice size room. Ample parking. The continental breakfast was good. The room was clean but smelled musty. They should get rid of the carpet. It was dirty and made the room smell musty."

"I liked the cleanliness and housekeeping. I did not like the inability to print. If no business center, have at least a printer."

"I thought the hotel had a pool and free hot breakfast it does not . And the ice machine needs to be cleaned other than that and an issue with the TV they resolved and the heat being difficult it was a nice location . But I need at least one of those amenities if not both when staying more than 2 days ."