Hoteller i El Río

"No vallan lejos el servicio pésimo y la administración es una mal influencia para el turismo en puesto rico"

"What a nice place! As advertised. Host was great and his cleaning cousin and her husband were super nice."

"Excellent room with a balcony overlooking the pool, clean and very well equipped"

"We had a wonderful stay at the Hyatt Grand Reserve Puerto Rico. The resort is beautiful, well maintained, and offers a relaxing luxury atmosphere. The staff was friendly and attentive throughout our visit, and a special thank you to Laura at the front desk for her exceptional service and warm hospitality. She made us feel welcome from the moment we arrived. Overall, a great experience, and we look forward to returning in the future."

"35 dollars for check-in a hour before 4.00 That a log"

"The shower was not clean, had sand it’s rusty tiles are broken around the outside of the shower , mirror is all stain up. The hall way did not have a curtain . Kitchen only 1 small pot, and had ants. The AC is horrible it was very HOT. The out side hot tub was not working at , I paid a lot for this place that it’s not worth it. This place needs a remodel and the outside painted. All Staff were so helpful and so nice ."

"Do the nature tour and ride the bikes all around the property."

"Very nice"

"Excellent service and communication with staff. Left my phone and they were so kind and honest to call me back so we could get it back."

"Awesome experience. Very good place for a good, fair price. Thank you, Cristina for your attention. Hoping to stay there soon again. We had a blast! 😊"

"Check the neighborhood surroundings first but other than that the place was fine"

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"Everything was phenomenal staff amenities breakfast location everything perfect"

"They only problem we had was the towels and sheets smells funny"