Hoteller i El Congo

"The outdoor furniture is low quality "

"Wonderful view and comfort."

"The lake is beautiful, the place is nice, security is ok, the people give good service BUT….there is a high danger of the 3 deseases and there are many moquitos, especially during the rain season that starts in May. According to the locals hospitals are filled in that time. The hotels have no plan, do not fumigate, do not inform, do not do anything to avoid the number of moquitos in the room with that risk. When addressed they ignore as they are not the decisionmakers. The authorities are making...

"Spa was good but the rest cant say much got scammed by the pictures and receptionist "

"An excellent place and very confortable. Location is very practical in the middle of places of interest. The staff is spectacular and very friendly. "

"Cuando llegamos, esa carpa estaba peor que una sauna. Si sabían que íbamos a llegar, podrían haber encendido el aire. Nos cobraron $55 por un arreglo romántico con pétalos falsos y una botella que costaba menos de $10. Además, nos cobraron $80 por un masaje que, honestamente, fue el peor de mi vida. Todo el piso de la habitación estaba levantado. El agua nunca salió caliente, estaba helada."

"This place offers a breathtaking view from our room, overlooking a lush valley and distant mountains. I wish I had booked more days, as my family thoroughly enjoyed the stay. It's a quiet location with a stunning landscape that creates a peaceful atmosphere. I wasn't aware beforehand that outdoor barbecuing was permitted, which added to the fun. My kids loved the outdoor space and the scenery. The only downside is that there isn't much nearby in terms of activities, and reaching the property...

"Loved everything about the hotel! The dock was so much fun to jump off from and the rooms were very nice"

"I would definitely stay there again with my family! I celebrate my birthday and this staff is just amazing. We even brought Mariachi and they were ok it with it. The staff were very helpful. Beautiful views! "

"The rooms are clean and nicely maintained, with beautiful views of the surrounding landscape. However, the only downside is that there isn't much to do at night. Two nights are sufficient if you're planning to do some hiking, as there's nothing much beyond the view from the restaurant and hiking trails up the hill. The property doesn't have a pool for children, so my kids had little to do; they weren't particularly interested in the view. If you're bringing kids, be aware that there aren't many...

"I was there for only 3 days so i did not have the time for laundry service since i was busy. But overall everything was wonderful down to the staff. "

"Personnel acceuillant et sympatique , air climatisée fonctionne bien :) Repas très bon , bien satisfait :) "

"Is ok "

"Súper recomendado. La atención, el lugar y la ubicación superó mis expectativas. Muy agradecido."

"Our stay was short but really excellent. Loved the convenience of where this hotel is located and the room was comfortable and clean. Will definitely choose it again for my next stay."

"I enjoyed my stay. The staff was amazing!!! Would definitely go back "

"The igloo we stayed in has a excellent view of the volcano."

"Este hotel tiene 2 cosas muy buenas: la ubicacion con vistavextrordinariaval lago, y la comida buena aunque cara. Pero la construccion, el equipamiento de las habitaciones, los materiales utilizados, todo parece un poco 'cheap', como la ducha electrica, el lavamano de 50cm sin ningun estante para colocar sus cosas, nada de armario ni de colgar su ropa, ni de poner su maleta... Lastima pero se puede mejorar facilmente!"