Hoteller med pool i El Congo

"I reccomend this hotel the staff is nice, the place is clean and the environment is family friendly. The ameneties there are great like Jetski and kayak which are very enjoyable and fun."

"We stayed here after hiking the Santa Ana Volcano. We were able to use the thermal pools for our aching bodies and got a massage a the spa. The food was not great but the service was good. Crazy roads leading up to the hotel as well. Otherwise the staff was very accommodating and the pools were great."

"The hotel provides a truly beautiful experience. You can completely disconnect from the demands of everyday life and reconnect with nature and your partner. The peaceful surroundings, the sounds of nature, and the overall atmosphere make it the perfect place to relax and recharge. For those of us with children, however, it can be a little nerve-wracking because there is virtually no cell phone signal. While the opportunity to disconnect is part of the charm, having more reliable Wi-Fi would...

"Great views and the room was nice"

"Beautiful lake views Friendly staff Place is clean A little bit crowded with plants some pruning will do it. Good food and drinks"

"The lake is beautiful, the place is nice, security is ok, the people give good service BUT….there is a high danger of the 3 deseases and there are many moquitos, especially during the rain season that starts in May. According to the locals hospitals are filled in that time. The hotels have no plan, do not fumigate, do not inform, do not do anything to avoid the number of moquitos in the room with that risk. When addressed they ignore as they are not the decisionmakers. The authorities are making...

"Beautiful boutique hotel. Cool theme, and great staff. Very yummy breakfast as well. However, the rooms are just not functional. There was nowhere to put your luggage. There was a huge awkward wood, wobbly bench in the Secilia room that was totally unusable and was taking up a lot of room. No hair dryers. There was nowhere to hang your towels and the showers sprayed every which way but on your head. The cleaning service did not refresh the towels that were left on the floor from us cleaning up...