Hoteller nær El Charco del Ingenio Botaniske Have

"I want to start by thanking Laura, who was wonderful and stayed up late to check me in after my flight arrived in the middle of the night. Unfortunately, the rest of my experience was highly disappointing. The next morning, there was a complete lack of staff in the breakfast area. After waiting for a full hour, I finally had to message Laura via WhatsApp just to find out if anyone was available to provide breakfast. The worst part, however, occurred after I checked out. I was inundated with a...

"Such friendly and helpful staff. When they saw me come back with coffee, the next day there was a coffee maker, filters and coffee in our room, no extra charge. When they saw me come back with bottled water, the next day there was a five gallon jug of water with a simple hand pump in our room, no extra charge. Our stay included our choice of free breakfast or free lunch. This is NOT a luxury hotel or a resort. It is a small, local, very authentically Mexican hotel. It is right in the...

"The apartment was super nice and the location was excellent "

"All good and convenient"

"Pros: close to Centro, spacious, kitchen well equipped, A/C in bedroom area (that mostly cooled living room too), big balcony with view, pet friendly. Hostess was very responsive & helpful. Cons (not really cons, just things to CONsider): no check-in desk (it says hotel but it’s more like an Airbnb), 1/2 to 3 flights of stairs so if you have heavy luggage that might be an issue. Handrails only on 1 side of stairs."

"An absolute haven! We spent two nights at this dreamy property and enjoyed superb service. The grounds are like a park and the staff went above and beyond to make our stay as comfortable as possible. "

"It’s not a simple hotel, it’s home away from home. Everyone, from the owners to the staff is incredible. They will go above and beyond to help with anything and make you feel welcome. A true gem, great location. Rooms are modern, clean and stunning. Chilaquiles for breakfast are first class. We couldn’t be luckier to stay here TOP PLACE! also great for events!. We fall in love with it! and we are looking forward to staying there again…we will be back 100%😍🌟"

"Food service and ambience are wonderful. This was our third visit. Would love it if they added some lounge chairs so we could enjoy the courtyards and rooftop even more."

"Viaje en Pareja El hotel y habitación nos encantó.. La ubicación nos gustó mucho, por que caminando todo esta cerca.. El único inconveniente, es que no tiene estacionamiento.. muy agradable la estancia... Volveremos"

"Nice"

"Un hotel bonito, bien ubicado y una atención excelente"

"Property was excellent!"

"the hotel staff are amazing! they go over and beyond to insure that the needs of their patrons are met with care, compassion and joy.The hotel is clean, the rooms are lovely and the hotel has a great cafe area for a marvelous breakfast that is included in the price. I would definitely recommend staying there again."

"Very nice little quiet hotel. Very nice rooms. The staff is helpfull and gives amazing service. Its worth a stay, very close to the center of the city"

"The very best shower water pressure in town, magnificent! It is well situated, a block from the famously welcoming restaurant Berlin. The roof terrace is sumptuously furnished with a splendid view of the Jardin. Picture yourself reading a book on a real chaise lounge, surrounded by historical Centro."

"Hermoso hotel"

"Muy bien"

"everything was great, hotel, restaurants staff, location, etc Special thanks to Omar the valet parking, He was really helpfull"

"Excelente lugar para descansar, conocer y disfrutar. Maravillosa atención por parte del Sr Jorge y de Homero. Limpio el lugar, agradable. Muy recomendable"