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Anmeldelser af Clarion Pointe El Cajon San Diego East

3 out of 5
Clarion Pointe El Cajon San Diego East
855 Sandalwood Drive, El Cajon, CA

Anmeldelser

6,6
Bedømmelse på 10 − Fremragende. 185 af i alt 836 anmeldelser" "
Bedømmelse på 8 − Udmærket. 223 af i alt 836 anmeldelser" "
Bedømmelse på 6 − Okay. 185 af i alt 836 anmeldelser" "
Bedømmelse på 4 − Dårligt. 119 af i alt 836 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 124 af i alt 836 anmeldelser" "

7,0/10

Rengøring

7,2/10

Service og personale

5,6/10

Faciliteter

6,4/10

Overnatningsstedets tilstand og faciliteter

6,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Claus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel
Et udemærket hotel til overnatning i område. Vi brugte hotellet til overnatninger i forbindelse med udflugter til San Diego. Fedt shopping center tæt på.
Overnattede 2 nætter i juli 2019
Svar fra Heather Young - GM den 13. jul. 2019
Thank you for taking the time to leave a review. We are glad to hear you enjoyed your stay and we hope to see you again!

2/10 Forfærdeligt

Thomas

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2019

10/10 Fremragende

Jørgen, Jeg er fra Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtig god.
Hej. Jeg syntes at det var et godt ophold. God hotel,fin service. God morgen mad.

6/10 Okay

Maria, Aalborg Denmark

Synes godt om: Service og personale
San Diego
Dejligt hotel, skønt personale, morgenmaden var super skøn, med stort udvalg, bla vafler, lå fint i forhold til de ting vi ville besøge

4/10 Dårligt

habteab

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
1. There are junk cars parked in the parking near the entrance. 2. The hotel building looks like a poorly maintained apartment row. 3. The check in attendant was not friendly 4. The bathroom flooded just after midnight, and we decided to leave the hotel (although the attendant at night offered us another room)
Overnattede 1 nat i maj 2024

4/10 Dårligt

Kimberly

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Our key cards continuously didn’t work. We had to have them reset at least 4 times. No pillows on one bed and they told us to sleep without them until I suggested they take some from an unused room. Not enough towels and they wouldn’t give us clean towels unless we traded the dirty ones. AC wasn’t working either.
Overnattede 3 nætter i april 2024
Svar fra Adriel M. General Manager den 23. apr. 2024
I apologize that your experience was not ideal, I will be reaching out to hear about your ordeal first hand.Thank you

6/10 Okay

Colleen

Rejste med partner
Synes godt om: Service og personale
Room was clean and comfortable. Hotel exterior needs updating.
Overnattede 2 nætter i april 2024
Svar fra Adriel M. General Manager den 19. apr. 2024
Thank you for staying with us!

4/10 Dårligt

Mike

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The heat in the room did not work and the blanket on the bed was too light. The room had a lingering smell of cigarettes even though it was a non-smoking room. Plus my wife felt that the bathroom had a smell of sewage. The ‘free’ breakfast was lacking-Old fruit, just some bread and a small amount of cereal. Both of the coffee machines were broken. Be aware the the photo of the room looks much better than the actual room that we had.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Ana

Overnattede 1 nat i februar 2024
Svar fra Adriel M. General Manager den 19. apr. 2024
Thank you for staying with us!

10/10 Fremragende

ANGEL

Overnattede 1 nat i februar 2024
Svar fra Adriel M. General Manager den 16. mar. 2024
Thank you! We are so glad you enjoyed your stay! We can't wait for your next visit.

8/10 Udmærket

Miriam

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

Katherine G.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent!
Overnattede 1 nat i november 2023
Svar fra Adriel M. -General Manager den 29. nov. 2023
Thank you so much for staying with us! We're so happy you enjoyed your stay.Please come again soon!

4/10 Dårligt

Blanca

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
shady place
there were people hanging out outside at night. There was no breakfast in the morning because they had ran out of stuff.
Overnattede 2 nætter i oktober 2023

2/10 Forfærdeligt

Nadine

Overnattede 2 nætter i oktober 2023

4/10 Dårligt

Megan

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The neighborhood is very sketchy with strange people wandering around. Granted the hotel office staff called the police to sort out the vagrants. The rooms seemed updated and clean but the hotel exterior was very dirty and dated. The other clients were also sketchy. I would definitely not stay there again.
Overnattede 1 nat i november 2023

2/10 Forfærdeligt

Vera-Ellen

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

4/10 Dårligt

Blake

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Room smelled like cigarettes and felt like a tweaker fort.
Overnattede 1 nat i september 2023

6/10 Okay

Isabel

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
It is a motel, and you get what you pay for. That particular trip I arrived at 9:30 pm, and was checked into the wrong room from the key I was given and the room I was led to, so that come 11pm, two guys are trying to get into my room with the help of the front desk. Very frightening, let alone inconvenient. I had to show my ID and work it out when I should have been sleeping for a long business day.
Overnattede 1 nat i september 2023

2/10 Forfærdeligt

Ken

Overnattede 1 nat i september 2023

10/10 Fremragende

Tammy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023

4/10 Dårligt

Dionarda

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The building is old and furniture and linen looked and felt old☹️☹️☹️
Overnattede 1 nat i september 2023

10/10 Fremragende

shari

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, faciliteter
Friendliness and kindest group of people
Overnattede 2 nætter i september 2023

6/10 Okay

Dennis

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Lots of homeless type shady people hanging around the parking lot area mostly at night. Pool water was green. The room itself was satisfactory. Desk staff seemed understaffed as several times during my stay I couldn’t find anyone because they were doing something elsewhere on the property. When I did have contact with them they were friendly and helpful
Overnattede 2 nætter i september 2023

8/10 Udmærket

Marissa

Overnattede 2 nætter i september 2023

2/10 Forfærdeligt

Shere

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
DO NOT STAY HERE. Instead of just telling us they didn’t have early check in, they had us waiting around in the sweltering heat. We got “hotel-fished”! This is MOTEL 6 painted a different color with a larger price tag! The room was DIRTY, towels had HAIR on them. FLIES were buzzing around in our room…I killed one but he had 2 brothers…smh. The bathroom floor FLOODED every time we took a shower. Our entire stay was HORRIBLE. Please just pay the extra money to stay at a nicer hotel. It’s not worth your peace of mind.
Overnattede 1 nat i september 2023

6/10 Okay

Stephen

Forretningsrejsende
Synes godt om: Service og personale, værelsets komfort
Overnattede 9 nætter i august 2023

4/10 Dårligt

PaTricia, Sun City

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The person who registered me was exceptional. The quality of the motel was awful. It needs renovations. The TV did not work nor did the internet. as a single woman I felt unsafe
Overnattede 1 nat i august 2023

2/10 Forfærdeligt

Kirsten

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i august 2023

2/10 Forfærdeligt

David

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff seems intent on drive down this hotel from a 1 star hotel to condemned hotel.
Overnattede 9 nætter i juli 2023

8/10 Udmærket

Nicholas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I like it it was pretty comfortable and elegant
Overnattede 1 nat i august 2023

6/10 Okay

William

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Breakfast was sad
Overnattede 1 nat i august 2023

4/10 Dårligt

Diana

Rejste med partner, Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This property is dirty, room was clean, they accommodate 28 day stays for locals that actually live there. People are selling drugs from the rooms. The room was supposed to have a fireplace, there was no fireplace, they listing said there was a pool, the pool can not be used as it was algae filled and green, the hot tub had no water in it. Completely false advertising. This hotel is not 3 stars. My wallet fell out of me bag in the elevator , and one of the tenants that lives at this property came in as I was leaving and stole all My money from the wallet. The best part of the room was the whirlpool hot tub, and the dennys across the way as their continental breakfasts was sub par, they did let me a check out late, as I had to work at 8 am and needed to come back to pick up my husband and our stuff.
Overnattede 2 nætter i august 2023
Svar fra Daniel M., Regional GM den 7. aug. 2023
First and foremost, I am sorry if we failed to meet your expectations. I want to address some comments in your review. We accommodate any paying guest who is respectful to our hotel for up to 28 days whether it be a long term guest, corporate guest, or construction worker. I assure you that we do not have people "living" at our property. I do understand your frustration about the pool though it was reopened after proper maintenance was done shortly after we temporarily closed it. As far as your wallet, we checked the security cameras and your wallet was NOT dropped in the elevator as you had originally thought. We are sorry you lost your wallet and we hope that you figure out where you actually lost it so maybe you can recover your items. We hope you allow us another chance in the future to serve you better.

10/10 Fremragende

Katherine G.

Overnattede 1 nat i juli 2023

6/10 Okay

Ana

Rejste med familie
Synes godt om: Service og personale
The property needed upgrades. Carpet was dirty.
Overnattede 1 nat i juli 2023
Svar fra Daniel Moran, Regional General Manager den 7. aug. 2023
Thank you for your response. I would like to investigate your comments further, however, none of our rooms actually have carpet. If you want to provide some details, please feel free to contact the hotel.

2/10 Forfærdeligt

Laura

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023

2/10 Forfærdeligt

Alex

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
They gave me a room with no shower curtain, the front desk said it was because it's wheelchair accessible. When I finished showering the entire room was flooded with water. I went to the front desk lady & "best she could do was give me towels to clean it up"
Overnattede 1 nat i juli 2023

10/10 Fremragende

Patricio

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vacation
Met or exceeded my expectations.
Overnattede 3 nætter i juni 2023

4/10 Dårligt

Luz

Synes godt om: Rengøring
Overnattede 1 nat i juni 2023

10/10 Fremragende

Christina

Rejste med familie, Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, service og personale
Veronica the housekeeper manger was one of the best, and was available when we need service. As for the front desk people not so friendly at all. Oh and another person who be acting like the security guy for the breakfast. Made me feel so uncomfortable! Other than that we liked the place, convenient with a lot of places. Will definitely be going back.
Overnattede 2 nætter i juni 2023

2/10 Forfærdeligt

Sam

Rejste med familie, Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I couldn't pay with cash AT ALL!! EVEN WITH A CARD ON FILE. MANAGEMENT NEEDS TO RETHINK THIS CHOICE, LOST PUT ON A MANY APROTUNITIES
Overnattede 1 nat i juni 2023

2/10 Forfærdeligt

Jose

Rejste med partner, Forretningsrejsende, Rejste med kæledyr
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The smell
Overnattede 1 nat i juni 2023

8/10 Udmærket

Chris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Positives: The front desk staff were wonderful. The room decor was nice. The bed was comfortable, and the in-room tv's are pretty big. The bathroom was really nice. Good temperature and water pressure from the shower/tub combo. Our tub had jacuzzi jets, which was really nice. And the mirror has a fogless portion which is really convenient. The hotel itself is next to a gas station and is across the street from a Starbucks. Negatives: I would not call the room "super-clean," but not "dirty" either. There were bits of fluff and stuff on the floor and bed, and the floors could probably use to be mopped. The wifi was unreliable, and some of the tv channels do not get consistent reception. The area itself is a little noisy at night. Overall: My significant other and I were pleased with our stay, especially for the price. We would definitely stay again. 8/10
Overnattede 3 nætter i maj 2023

4/10 Dårligt

Brenda

Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2023

6/10 Okay

Monte

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was an average experience. Nothing fancy but clean and safe.
Overnattede 3 nætter i april 2023

4/10 Dårligt

Cecilia

Overnattede 2 nætter i april 2023

10/10 Fremragende

Julia

Overnattede 1 nat i april 2023

4/10 Dårligt

Shachar

Rejste med familie
Synes godt om: Rengøring
The room was nice except there was no door for the bathroom for some reason

4/10 Dårligt

Susan

Rejste med partner, Rejste med kæledyr
The district manager on site was very rude. He was passing thru as I was presenting certification for my support service dog. He said since emotional support, it was just a pet. Guess I should have presented him with cancer scars to show him how much i need the emtional support. Desk staff was very couteous and embarrassed by his outburst.
Overnattede 1 nat i marts 2023

10/10 Fremragende

Melisa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Conveniently located near the highway and a Starbucks. Outside was not as nice as in the room. Very friendly staff also very accommodating when we arrived early. I would stay there again.
Overnattede 1 nat i april 2023

4/10 Dårligt

Yvette, Benson

Rejste med familie, Rejste med kæledyr
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The bathtub had black mold on the grout, the toilet seat was broken and the floors were dirty. Also, the 2nd room I reserved for my mom wasn't ready until 9pm and it smelled terribly of cigarettes. The internet was not working in either of the rooms and when I told the manager, she told me it didn't reach all of the rooms. I feel like I spent more time in the office than I did in my room.
Overnattede 2 nætter i marts 2023