Spahoteller i El Batey

"I chose this hotel because it presents itself as a luxury resort, with rates around $400 per night. Unfortunately, the quality of the room and the overall condition of the property did not meet what would reasonably be expected at that price point. The main curtain in my room was covered in visible paint stains and remained that way throughout my stay. For a hotel positioning itself as luxury, this level of visible wear and lack of attention to detail is disappointing. Maintenance across the...

"Overall nice hotel, clean and friendly staff with a good bar and restaurant. Only thing that sucked was the hot water, it worked the first day and partially the 2nd , but my 3rd and 4th days there was no hot water at all in the shower! The pressure barely worked in the shower!"

"When we arrived, they gave us the wrong Broom. We paid for the penthouse, suite and got a two bedroom suite. That was not a penthouse. We were so tired. We don’t tried to deal with it the next day. Also, there was no water in the suite, the oven did not work, they were not enough towels, and the bedsheets in the second bedroom smelt like they were left in the washing machine too long. The next day, I asked for compensation or to be paid back the difference from the Penthouse suite which I...

"Indcheckningen gik ikke som planlagt. selvom de sagde at værelserne var klar kl 15 var de først klar kl 16. Da vi endelig fik værelserne var de meget slidte og vores stik (som ellers passer andre steder) passedeikke ind i væggen. Vi hørte også om andre som havde problemer med væggelus på værelset. Det er ike et sted vi vil anbefale andre at ta hen før en evt stor renoveringen "

"Habitación limpia. "

"Yes "

"Lovely ecolodge. "