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Anmeldelser af Sandman Signature Edmonton Downtown Hotel

3.5 out of 5
Sandman Signature Edmonton Downtown Hotel
10235 - 101 Street, Edmonton, AB

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 1252 af i alt 2644 anmeldelser" "
Bedømmelse på 8 − Udmærket. 713 af i alt 2644 anmeldelser" "
Bedømmelse på 6 − Okay. 343 af i alt 2644 anmeldelser" "
Bedømmelse på 4 − Dårligt. 196 af i alt 2644 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 140 af i alt 2644 anmeldelser" "

8,4/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

peng

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
experience terrible
Overnattede 5 nætter i maj 2024

8/10 Udmærket

Andras

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
A bit expensive for a hotel without included breakfast. The downtown area and neighborhoods to the North and East are struggling with homelessness, crime and drug abuse. We witnessed two incidents within minutes of leaving the hotel for the first time in the late afternoon. So be careful especially if you're traveling alone or going home at night. There was a falsely added parking fee to our bill from the 4th day of our stay, which made no sense as we had no such request and immediately said upon arrival that we don't need parking. We won't be returning because of the mentioned issues.
Overnattede 7 nætter i maj 2024

4/10 Dårligt

Anthony

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Needs renovation
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Betty

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to Roger’s center - easy walk to restaurants
Overnattede 1 nat i maj 2024

8/10 Udmærket

Dino

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Cherie

Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 24. maj 2024
Hi Cherie,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

10/10 Fremragende

Owen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great stay, room was clean and big, pool was clean and cool. the chop was delicious.
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 24. maj 2024
Hi Owen,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

10/10 Fremragende

Nevena

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall good. Easy location. Very friendly staff
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 24. maj 2024
Hi Nevena,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

8/10 Udmærket

Randy

Rejste med partner, Forretningsrejsende
Synes godt om: Service og personale
Need some cleanup around the front entrance . It is always cluttered / dirty.
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 24. maj 2024
Hi Randy,Thank you for choosing to stay with us and sharing your candid comment.We regret the experience you had and shall definitely work on your feedback.Looking forward to welcome you back.Regards

8/10 Udmærket

John

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Didnt like parking
Overnattede 1 nat i april 2024
Svar fra Manendra Sharma den 24. maj 2024
Thank you for choosing to stay with us and taking the time to rate us.We regret that you didnt like the parking facility. Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

10/10 Fremragende

Arthur

Synes godt om: Rengøring, service og personale, faciliteter
It’s great place to stay in winter
Overnattede 3 nætter i februar 2024
Svar fra Manendra Sharma den 21. maj 2024
Hi Arthur,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

8/10 Udmærket

maurice, Calgary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great property
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 21. maj 2024
Hi maurice,Thank you for choosing to stay with us and taking the time to rate us.We are glad that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

8/10 Udmærket

Ashwini

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The key cards stopped working two days in a row. This is inconvenient as you need them to get up the elevator. Our whole floor had to get their keys reprogrammed one evening. The service by the staff was excellent. They are very helpful and informative. Rooms were good size with nice size mini fridge and microwave. Location is excellent. At nighttime, though probably wouldn’t want to be outside downtown alone. Hotel connected well to the mall - Edmontons bell centre with Tim’s and shoppers drug Mart.
Overnattede 4 nætter i maj 2024
Svar fra Manendra Sharma den 21. maj 2024
Hi Ashwini,Thank you for choosing to stay with us and sharing your feedback. We are glad to learn that you enjoyed staying with us and liked the friendly service from our team.We value your comments on the key cards. We use key cards with magnetic trips- sometimes they do get demagnified when they come in contact with any electronic device like a cell phone. We shall definitely take up with our suppliers and explore if there is something else causing this issues.Once again, we appreciate your feedback and look forward to serve you again.Regards

10/10 Fremragende

jessica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 21. maj 2024
Hi jessica,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

8/10 Udmærket

jason

Good
Overnattede 2 nætter i maj 2024
Svar fra Manendra Sharma den 21. maj 2024
Hi Jason,Thank you for choosing to stay with us and taking the time to rate us.We are glad that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

10/10 Fremragende

Amy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location, vert convenient, super friendly and helpful staff, the only i would change is make sure the parking around the hotel is strickly for hotel guests
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 21. maj 2024
Hi Amy,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

10/10 Fremragende

Amy, Saskatoon

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Awesome
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 21. maj 2024
Hi Amy,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

2/10 Forfærdeligt

Marim

Synes ikke om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 21. maj 2024
Hi Marim,Thank you for choosing to stay with us and taking the time to rate us.Seems that we failed to impress you during your last stay with us.Should you find it appropriate, we would welcome an opportunity to learn details of your experience in order to identify our areas of improvement.Looking forward to hearing from you.Regards

10/10 Fremragende

Meretta

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Quick check in. Clean property.
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 21. maj 2024
Hi Meretta,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

8/10 Udmærket

Linda

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel. Excellent service and amenities.
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 21. maj 2024
Hi Linda,Thank you for choosing to stay with us and taking the time to rate us.We are glad that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

8/10 Udmærket

Doug

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location near Ice centre and Marriott- good local restaurants.
Overnattede 1 nat i februar 2024
Svar fra Manendra Sharma den 21. maj 2024
Hi Doug,Thank you for choosing to stay with us and taking the time to rate us.We are glad that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

8/10 Udmærket

Madison

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Stayed one night at this hotel when I was in Edmonton for an NHL game. Arrived an hour and a half after check in started, and our room was not ready. I was asked to wait 15 minutes while they finished up the room. Okay, no problem. Waited 15 minutes, then waited in line to check in. When I got to the desk (25 minutes later total) the room was still not ready. The person checking in beside did not have their room ready either and was offered a coupon at the connecting restaurant to have a drink while they waited. I was not offered the same. Waited another 5ish minutes and then was informed the room was ready. This hotel is right by the arena, I would assume they are well versed in getting hectic when there’s an event in town. It was frustrating not to be offered the same coupon as others were that had to wait. Not that I came there to get a complimentary drink, just annoying. I do give it an overall good rating as I enjoyed the remainder of my stay just wasn’t too impressed with the check-in.
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 21. maj 2024
Hi Madison,Thank you for choosing to stay with us and sharing your candid feedback. We regret the inconvenience caused during the check in. Your comments reflect some areas of opportunity for us.We look forward to serve you again.Regards

10/10 Fremragende

Eric

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great other than the man shouting at me covered in his own feces outside. But that’s not the hotel’s fault
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 15. maj 2024
Hi Eric,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback. We are also thankful for your understanding of Edmonton Downtown situation. Edmonton downtown like many big cities is currently trying to find resolve to some challenges as a community.Looking forward to welcome you back.Regards

2/10 Forfærdeligt

John

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was a flood, did not get offered restitution.
Overnattede 2 nætter i marts 2024
Svar fra Manendra Sharma den 14. maj 2024
Hi John,Thank you for choosing to stay with us and sharing your candid feedback. We apologize for the inconvenience caused.Should you find it appropriate, we encourage you to contact us with details of your experience.We look forward to hearing from you.Regards

8/10 Udmærket

Constance

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 14. maj 2024
Hi Constance,Thank you for choosing to stay with us and taking the time to rate us.Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

8/10 Udmærket

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024
Svar fra Manendra Sharma den 14. maj 2024
Hi Andrew,Thank you for choosing to stay with us and taking the time to rate us.Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

8/10 Udmærket

Dallas

Synes godt om: Service og personale
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 13. maj 2024
Hi Dallas,Thank you for choosing to stay with us and taking the time to rate us.Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

10/10 Fremragende

Dana

Synes godt om: Faciliteter
👍
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 13. maj 2024
Hi Dana,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

8/10 Udmærket

Brenda

Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 13. maj 2024
Hi Brenda,Thank you for choosing to stay with us and taking the time to rate us.Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

8/10 Udmærket

Johanna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Manendra Sharma den 13. maj 2024
Hi Johanna,Thank you for choosing to stay with us and taking the time to rate us.Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

8/10 Udmærket

Samuel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
location
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 13. maj 2024
Hi Samual,Thank you for choosing to stay with us and taking the time to rate us.Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

10/10 Fremragende

Christine

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Family of 6. The kids love the pool and hot tube.
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 10. maj 2024
Hi Christine,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

8/10 Udmærket

Chantel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 10. maj 2024
Hi Chantel,Thank you for choosing to stay with us and taking the time to rate us.Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

4/10 Dårligt

Deka

Overnattede 3 nætter i maj 2024
Svar fra Manendra Sharma den 10. maj 2024
Hi Deka,Thank you for choosing to stay with us and taking the time to rate us.Seems that we failed to impress you during your last stay with us.Should you find it appropriate, we would welcome an opportunity to learn details of your experience in order to identify our areas of improvement.Looking forward to hearing from you.Regards

2/10 Forfærdeligt

Kevin

Synes godt om: Rengøring
I had to call security twice to settle down the other guests. (Kids running around the hallways and then drunk parents yelling at the kids) and On the second call, I told them that if they didn’t fix it, I would call the police. Only then the issue was rectified
Overnattede 2 nætter i maj 2024
Svar fra Manendra Sharma den 10. maj 2024
Hi Kevin,Thank you for choosing to stay with us and sharing your candid feedback. We apologize for inconvenience caused.At Sandman we expect our patrons to maintain the decorum of the place and respect the privacy and comfort of other guests. Our team is always willing to assist in case any of such situation arises. We sincerely hope for your understanding and continued patronage.Regards

10/10 Fremragende

Chris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 10. maj 2024
Hi Chris,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

10/10 Fremragende

emily

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Manendra Sharma den 7. maj 2024
Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

10/10 Fremragende

Philip

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very helpful. It has a nice exercise room and pool
Overnattede 3 nætter i maj 2024
Svar fra Manendra Sharma den 7. maj 2024
Hi Philip,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

4/10 Dårligt

Wenjing

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
It's smell terrible and strange in the door area of the room.
Overnattede 2 nætter i maj 2024
Svar fra Manendra Sharma den 7. maj 2024
Hi Wenjing,Thank you for choosing to stay with us and taking the time to rate us.Seems that we failed to impress you during your last stay with us.Should you find it appropriate, we would welcome an opportunity to learn details of your experience in order to identify our areas of improvement.Looking forward to hearing from you.Regards

8/10 Udmærket

cornelio

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 7. maj 2024
Thank you for choosing to stay with us and taking the time to rate us.Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

10/10 Fremragende

Catherine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Manendra Sharma den 10. maj 2024
Hi Catherine,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

10/10 Fremragende

Laura

Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 7. maj 2024
Hi Laura,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

8/10 Udmærket

Mariusz

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was ok but did not like the downtown vibe
Overnattede 2 nætter i maj 2024
Svar fra Manendra Sharma den 6. maj 2024
Hi Mariusz,Thank you for choosing to stay with us and taking the time to rate us.We value your comment and understand that you didnt like the downtown area. Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

4/10 Dårligt

Kevin

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Property is fine, the hotel was ok. The area around the ice district in Edmonton is unsafe and dirty.
Overnattede 1 nat i april 2024
Svar fra Manendra Sharma den 6. maj 2024
Hi Kevin,Thank you for choosing to stay with us and taking the time to rate us.We value your comment on Downtown area. Edmonton downtown like many big cities is currently trying to find resolve to some challenges as a community.We can assure you that we value the safety of our guests & our building is equipped with safety features like CCTV & access controlled elevators in addition to having a security personnel on site.Hoping that you liked the hotel , we look forward to welcome you back.Regards

10/10 Fremragende

Amanda

Overnattede 1 nat i maj 2024

10/10 Fremragende

Dalene

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Can walk to Roger’s Place via pedway
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 6. maj 2024
Hi Dalene,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

8/10 Udmærket

Chiamaka

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 6. maj 2024
Hi Chiamaka,Thank you for choosing to stay with us and taking the time to rate us.Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

10/10 Fremragende

Jaspal

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Parking is not convenient and construction nearby.
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 6. maj 2024
Hi Jaspal,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

4/10 Dårligt

Kate

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 6. maj 2024
Hi Kate,Thank you for choosing to stay with us and taking the time to rate us.Seems that we failed to impress you during your last stay with us.Should you find it appropriate, we would welcome an opportunity to learn details of your experience in order to identify our areas of improvement.Looking forward to hearing from you.Regards

8/10 Udmærket

Cheyenne

Overnattede 1 nat i maj 2024
Svar fra Manendra Sharma den 24. maj 2024
Hi Cheyenne,Thank you for choosing to stay with us and taking the time to rate us.Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards