Der serveres morgenmad, frokost, aftensmad og internationale retter
Tjek tilgængelighed

Anmeldelser af Courtyard by Marriott Edinburgh West

4 out of 5
Courtyard by Marriott Edinburgh West
2 Research Avenue South, Edinburgh, Scotland

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 490 af i alt 799 anmeldelser" "
Bedømmelse på 8 − Udmærket. 224 af i alt 799 anmeldelser" "
Bedømmelse på 6 − Okay. 49 af i alt 799 anmeldelser" "
Bedømmelse på 4 − Dårligt. 22 af i alt 799 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 799 anmeldelser" "

9,4/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

steffen

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
weekend at courtyard Marriott
Room very nice - but I was told at checkin, that my room would not be cleaned except if I asked for it. Soaps for a two day stay was very tiny. Restaurant was where all new and leaving guest had to pass through - so it was noisy. Breakfast was fine.
Overnattede 2 nætter i september 2021
Svar fra Stephen den 16. sep. 2021
Many thanks for your feedback.

10/10 Fremragende

Malak

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert ophold
Super lækkert kæmpe værelse. Man har ikke lyst til at forlade det. Nemt med bus til byen lige udenfor og endagsbilletter kan købes i reception!
Overnattede 2 nætter i oktober 2018

10/10 Fremragende

Steffen tuxen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel
Nice hotel with very new and well equipped rooms. Check-in took a bit too long but great service made the welcoming ok anyway. Good breakfast, though Nutella would have made it close to perfect!

10/10 Fremragende

YASIN

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Excellent service and hotel.
Overnattede 2 nætter i maj 2024
Svar fra Courtyard Edinburgh West den 27. maj 2024
Dear Yasin,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)

10/10 Fremragende

Cindy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The customer service is amazing! Mathew was the best! He told us how to use the bus to downtown Edinburgh and the tram. He had great pub recommendations too. The only drawback is the pillows we're too hard.
Overnattede 5 nætter i maj 2024
Svar fra Courtyard Edinburgh West den 21. maj 2024
Dear Cindy,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)

10/10 Fremragende

Neil

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed here a lot over the years, love it
Overnattede 1 nat i maj 2024
Svar fra Courtyard Edinburgh West den 17. maj 2024
Dear Neil,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor

8/10 Udmærket

Jacob

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Quite place to live in
Overnattede 2 nætter i maj 2024
Svar fra Courtyard Edinburgh West den 21. maj 2024
Dear Jacob,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)

10/10 Fremragende

John

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 2 nætter i maj 2024
Svar fra Ana, Front Office Manager den 12. maj 2024
Dear John,Thank you for taking time to share your experience.Best regards,

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very clean and quiet
Overnattede 2 nætter i maj 2024
Svar fra Ana, Front Office Manager den 12. maj 2024
Dear John,Thank you for sharing your experience, we appreciate it.Kind regards,

8/10 Udmærket

Alan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The shower could be changed to a more powerful rainwater overhead shower .Otherwise the hotel was fantastic
Overnattede 2 nætter i maj 2024
Svar fra Ana, Front Office Manager den 12. maj 2024
Dear Alan,Thank you for sharing your experience at the Courtyard Edinburgh West, we'll look into your suggestions and will ensure actions will be taken.We hope to welcome you back when the travels bring you to Edinburgh again.Kind regards,

4/10 Dårligt

Dawn

Overnattede 1 nat i april 2024
Svar fra Courtyard Edinburgh West den 17. maj 2024
Dear Dawn,Thank you for providing us with feedback scores from your recent stay.I can see from the scores that you provided that overall you were perhaps able to enjoy your stay, but we didn’t quite reach your expectations in all areas. All of your feedback has been passed onto the respected management, however, if you would like to provide us with any further comments or feedback please do not hesitate to contact me.I hope we have the opportunity to address your concerns and that we can welcome you back soon. Sincerely, Matthew (Front Office Supervisor)

10/10 Fremragende

carmine

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was great
Overnattede 2 nætter i april 2024
Svar fra Ana den 27. apr. 2024
Dear Carmine,Thank you for sharing your feedback, this is very important to us.Kind regards,

8/10 Udmærket

Liam

Synes ikke om: Faciliteter
Good hotel but feels a little remote and staff were efficient but could be more friendly and welcoming.
Overnattede 1 nat i april 2024
Svar fra Courtyard Edinburgh West den 26. apr. 2024
Dear Liam,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)

8/10 Udmærket

david

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Quick check in. Wheelchair friendly and the room was accessible. Perfectly clean and comfortable. Food was a bit over priced for what it was but ok. Bus stops close by so easy to get to the city centre.
Overnattede 2 nætter i april 2024
Svar fra Courtyard Edinburgh West den 26. apr. 2024
Dear David,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)

8/10 Udmærket

Rachel, graham

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel is not near anything-petrol, food, etc., but within 5-10 minutes driving. We stayed only for one night prior to a flight. The hotel is modern and the room was spacious. My only complaint is that I do not understand the design of frosted glass doors and walls for a bathroom. The bathroom doors had inch wide openings, which leaves zero privacy. I could see the TV from the shower through the crack. A design I’ll never understand and don’t know how it caught on.
Overnattede 1 nat i april 2024
Svar fra Courtyard Edinburgh West den 14. apr. 2024
Dear William,Thank you for providing us with feedback scores from your recent stay.I can see from the scores that you provided that overall you were perhaps able to enjoy your stay, but we didn’t quite reach your expectations in all areas. All of your feedback has been passed onto the respected management, however, if you would like to provide us with any further comments or feedback please do not hesitate to contact me.I hope we have the opportunity to address your concerns and that we can welcome you back soon. Sincerely, Matthew (Front Office Supervisor)

10/10 Fremragende

Douglas, Pauline

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean, quiet property. Easy parking and the staff went above and beyond during our stay.
Overnattede 1 nat i april 2024
Svar fra Ana den 7. apr. 2024
Dear Douglas,Thank you for choosing to stay with us.We're delighted to know succeeded your expectations! This is very important to us.We hope to welcome you back anytime soon.Kind regards,

8/10 Udmærket

Yuet Yin Kimmy

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was nice. clean and quiet. Prefect location and good breakfast
Overnattede 2 nætter i april 2024
Svar fra Ana den 7. apr. 2024
Dear Yuet,Thank you for sharing your experience with us.We're delighted to enjoyed your stay.Kind regards,

8/10 Udmærket

Bob

Overnattede 3 nætter i marts 2024
Svar fra Courtyard Edinburgh West den 26. apr. 2024
Dear Bob,On behalf of the entire hotel team, I want to thank you for sharing about your stay here at the Courtyard Edinburgh West.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Matthew (Front Office Supervisor)

10/10 Fremragende

Martin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and clean, friendly staff, so quiet at nighttime. Id highly recommend this hotel.
Overnattede 1 nat i april 2024
Svar fra Ana den 7. apr. 2024
Dear Martin,Thank you for choosing to stay with us.We're delighted to know you had a great stay with us and hope to see you again at the Courtyard Edinburgh West.Kind regards,

10/10 Fremragende

Richard

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
On my arrival I was met by Laura. She was pleasent professional and very efficient. Check in was a breeze.
Overnattede 1 nat i marts 2024
Svar fra Ana, Front Office Manager den 31. mar. 2024
Dear Richard,Thank you for sharing your feedback. I'm glad you had a great experience on checking in with Laura, she will be delighted to see your feedback.We hope to see you again at the Courtyard by Marriott Edinburgh West any time soon.Kind regards,

10/10 Fremragende

Gail

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were extremely helpful, quiet, tranquil surroundings. Will book in again.
Overnattede 1 nat i marts 2024
Svar fra Ana, Front Office Manager den 31. mar. 2024
Dear Gail,Thank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We look forward to your future stays.Kind regards,

10/10 Fremragende

Alan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Courtyard Edinburgh West den 26. feb. 2024
Good morning AlanThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

6/10 Okay

Verificeret rejsende

Overnattede 2 nætter i februar 2024
Svar fra Courtyard Edinburgh West den 20. feb. 2024
Good eveningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We do apologise for any inconvenience caused during your stay. We obviously did not meet our usual standards during this stay at our hotel. We hope that your future travels bring you back to our hotel for a better experience. Kind regardsMatthew (Front Office Supervisor)

4/10 Dårligt

Neil

Forretningsrejsende
Overnattede 1 nat i februar 2024
Svar fra Courtyard Edinburgh West den 20. feb. 2024
Good eveningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We do apologise for any inconvenience caused during your stay. We obviously did not meet our usual standards during this stay at our hotel. We hope that your future travels bring you back to our hotel for a better experience. Kind regardsMatthew (Front Office Supervisor)

8/10 Udmærket

Lap Ming

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Courtyard Edinburgh West den 17. feb. 2024
Good morning Lap MingThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

8/10 Udmærket

Donald

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Food not great and over priced.
Overnattede 1 nat i februar 2024
Svar fra Courtyard Edinburgh West den 16. feb. 2024
Good morning DonaldThank you for your feedback after your stay with us at Courtyard Edinburgh West. We do sincerely apologise for the inconvenience with the food during your stay. We obviously did not meet our usual standards, but this feedback will be passed on to our Food & Beverage manager. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Fremragende

Gershom

Synes godt om: Overnatningsstedets tilstand og faciliteter
The room was clean and warm linen was clean and pillows smelt lovely I had a wonderful time and will definitely come again next time I’m in Edinburgh
Overnattede 1 nat i januar 2024
Svar fra Courtyard Edinburgh West den 6. feb. 2024
Good morning GershomThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Fremragende

Carlos

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Courtyard Edinburgh West den 30. jan. 2024
Good eveningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Fremragende

Lynne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Courtyard Edinburgh West den 25. jan. 2024
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Fremragende

Mark

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel and convenient
excellent as usual
Overnattede 1 nat i januar 2024
Svar fra Courtyard Edinburgh West den 25. jan. 2024
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

6/10 Okay

Aneha

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overall very clean and large room. The dinner was not good, I had a cold spongey burger that was also quite pricey. No issues with the room!
Overnattede 1 nat i januar 2024
Svar fra Courtyard Edinburgh West den 25. jan. 2024
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We do sincerely apologise for the food that you had in our restaurant, we obviously did not meet our usual standards. I will pass this feedback on to our Head Chef and our Food & Beverage Manager. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

2/10 Forfærdeligt

Abdul-Hadi

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Two hotels - very similar names - they wouldn’t even accept relocating me to the central one !!
Overnattede 2 nætter i januar 2024
Svar fra Courtyard Edinburgh West den 25. jan. 2024
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. Unfortunately, we work under different systems so we cannot transfer reservations between hotels. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Fremragende

Babur

Synes godt om: Faciliteter
Overnattede 1 nat i januar 2024
Svar fra Courtyard Edinburgh West den 16. jan. 2024
Good morning BaburThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Fremragende

Srinivasan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023
Svar fra Courtyard Edinburgh West den 8. jan. 2024
Good afternoonThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Fremragende

Erick, Guaynabo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very enjoyable stay once more, easy check in and check out. Will stay here again.
Overnattede 6 nætter i december 2023
Svar fra Courtyard Edinburgh West den 8. jan. 2024
Good afternoonThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Modern, contemporary base for exploring.
Overnattede 1 nat i december 2023
Svar fra Courtyard Edinburgh West den 31. dec. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Fremragende

Jane

Overnattede 1 nat i december 2023
Svar fra Courtyard Edinburgh West den 10. dec. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

8/10 Udmærket

Gerard, Glasgow

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Courtyard Edinburgh West den 8. dec. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel!Kind regardsMatthew (Front Office Supervisor)

4/10 Dårligt

Jahee

Overnattede 1 nat i november 2023
Svar fra Courtyard Edinburgh West den 5. dec. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We sincerely apologise for any inconvenience caused during your stay. We hope that your future travels bring you back to our hotel!Kind regardsMatthew (Front Office Supervisor)

10/10 Fremragende

Fiona

Overnattede 1 nat i november 2023
Svar fra Courtyard Edinburgh West den 14. feb. 2024
Good morning FionaThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us, and hope your future travels bring you back soon! Kind regards Matthew (Front Office Supervisor)

10/10 Fremragende

James

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i november 2023
Svar fra Courtyard Edinburgh West den 28. nov. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel!Kind regardsMatthew (Front Office Supervisor)

4/10 Dårligt

Mathieu

Rejste med partner
Synes ikke om: Rengøring, service og personale
We where hoping on a quiet stay, on our arrival the room we paid for was not available. The staff told us if we wanted to change we could at any time. When we got to the room the room we where given it had dirty stains in the carpet floor and when we wanted to switch rooms they told us that it was not possible. The hotel looks great from the lobby but we where disappointed about the rest.
Overnattede 2 nætter i november 2023
Svar fra Courtyard Edinburgh West den 28. nov. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We sincerely apologise for any inconvenience caused during your stay. We obviously did not meet our usual standards during your stay. I will pass this feedback on to our Front Office Manager. We do hope that this hasn't affected any future travels to our hotel. Kind regardsMatthew (Front Office Supervisor)

10/10 Fremragende

Sally

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Courtyard Edinburgh West den 14. dec. 2023
Good morningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel soon!Kind regardsMatthew (Front Office Supervisor)

10/10 Fremragende

Dylan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Holly den 22. nov. 2023
Dear Dylan, thank you for taking the time to leave us your feedback. We are glad to hear that you enjoyed your stay with us and we hope to welcome you back again soon.Kind Regards,Holly

10/10 Fremragende

Rita

Overnattede 1 nat i november 2023
Svar fra Holly den 22. nov. 2023
Dear Rita, thank you for taking the time to leave us your feedback. We are glad to hear that you enjoyed your stay with us and we hope to welcome you back again soon.Kind Regards,Holly

10/10 Fremragende

Steven

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel has a modern, warm feel. The staff are fantastic. The standard king room was immaculate and spacious. The bar and restaurant area is nicely spaced giving privacy. The food and drink are reasonably priced and high quality. The breakfast is certainly worth booking. Staff will share their recomendations for things to do in the city centre. We went for the Christmas market. There was a taxi organised by the hotel to make things even more convenient. I wouldnt hesitate to book again.
Overnattede 2 nætter i november 2023
Svar fra Courtyard Edinburgh West den 20. nov. 2023
Good morning Thank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We hope that your future travels bring you back to our hotel! Kind regards Matthew (Front Office Supervisor)

8/10 Udmærket

AURORE

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Parfait pour rester dans le secteur
Hôtel impeccable si vous devez aller dans le secteur. C est très rapide pour obtenir un taxi sinon. Je trouve la carte du restaurant un peu light mais très bonne. Le personnel est très aimable.
Overnattede 2 nætter i november 2023
Svar fra Courtyard Edinburgh West den 12. nov. 2023
Good eveningThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that you had such an enjoyable stay with us. We also hope that your future travels bring you back to our hotel!Kind regardsMatthew (Front Office Supervisor)

4/10 Dårligt

Sean

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Disappointed
Put into a disabled room that had not been fully cleaned, used tooth brush and other rubbish in bathroom bin. Teas and coffees had not been replenished and there was no hair dryer in the room. Spoke with reception who were plesent but no apology, stating the hotel was fully book citing the reason for us being placed in a disabled room, but there after offered us a twin room which we politely declined. Overall a disappointing stay.
Overnattede 1 nat i november 2023
Svar fra Courtyard Edinburgh West den 9. nov. 2023
Good afternoonThank you for your feedback after your stay with us at Courtyard Edinburgh West. We sincerely apologise for the inconvenience caused during your stay. I have passed this feedback on to our Front Office Manager who will investigate this further and respond to you in due course. Kind regardsMatthew (Front Office Supervisor)

10/10 Fremragende

Muriel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Desk staff was very friendly and helpful. Unfortunately we thought we were booked at the Marriott Courtyard near City Centre. We were able to enjoy the city despite this.
Overnattede 1 nat i september 2023
Svar fra Courtyard Edinburgh West den 26. okt. 2023
Good afternoonThank you for your feedback after your stay with us at Courtyard Edinburgh West. We are delighted to hear that our Front Desk were very friendly ad helpful. We hope that your future travels bring you back to Edinburgh!Kind regardsMatthew (Front Office Supervisor)

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The hotel is in a quiet location. Though it is far from the city, there is a bus stop just nearby the hotel, so very convenient to travel to and from the city. Small room with comfortable bed and clean bathroom. The half opened shower door causing trouble as the bathroom floor easily got very wet.
Overnattede 2 nætter i oktober 2023
Svar fra Courtyard Edinburgh West den 24. okt. 2023
Good morningThank you for taking the time to leave us your feedback regarding your stay here at the Courtyard Edinburgh West. We are delighted to hear you had such an enjoyable time while staying with us in Edinburgh. I will be happy to share your feedback with our management team and we hope to welcome you back on any future travels to Edinburgh. Kind Regards, Matthew