Hoteller nær Eastpointe Shopping Center

"Everything"

"3 nights at hotel booked through Expedia. I informed Expedia that my travel plans had changed and I would only need 2 nights. Apparently Expedia failed to pass this on to the hotel so when I arrived I discovered that the booking had been canceled because I was a no show on my first booked night. The hotel was unable to accommodate me for the remaining two nights. An Expedia agent helped me book another [more expensive] hotel in the city."

"Lovely place"

"Staff is excellent. Room and common areas looked visible dirty (crumbs on the floor corners of the elevators filthy). Carpet in room was stained. Hot water and cold water were reversed at guest room sink. Lamps, buttons, switches need a wipe down in the guest room. Coffee maker in room was super dusty and the only reason I used it is because the coffee machine in the dining room was disgusting. There was very little hot food in the dining room at 9:20 and the breakfast ended at 9:30 but the...

"👍"

"There is a saying, you get what you pay for. Not this time. We got more. I had booked an accessible room. We got a huge room in great condition. Super accessible both room and bathroom. Decent breakfast like you would expect here. All in all great stay"

"Air conditioner started making noise about 1 until we left noise all night long car horns you didn’t feel safe so we only stayed 1 night"

"The room was clean, the staff accommodating with a great attitude, the breakfast was delicious and the air conditioning was superb."

"Close to airport, on site restaurant, really good food, nice staff and clean rooms"

"We enjoyed our overnight stay at this hotel. The front desk was very friendly. Since we arrived late, he offered us a late checkout without status at the hotel chain. "

"Went for a softball tournament-terrible. The elevator didn’t work so we had to carry all the coolers, bags etc up stairs at the end of the hall- and only one end because they were painting the other stairwell. Pool was closed down so team couldn’t use that. The one washer was broken so we couldn’t wash uniforms. Tiny fridge that didn’t cool and knob was missing- no freezer or microwave in the room. Food and drinks weren’t cold, so had to use coolers, then carry up and down steps. Had to ask...