Lobby

Anmeldelser af Hyatt House East Moline Quad Cities

3 out of 5
Hyatt House East Moline Quad Cities
111 Bend Blvd, East Moline, IL

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 579 af i alt 801 anmeldelser" "
Bedømmelse på 8 − Udmærket. 144 af i alt 801 anmeldelser" "
Bedømmelse på 6 − Okay. 41 af i alt 801 anmeldelser" "
Bedømmelse på 4 − Dårligt. 18 af i alt 801 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 19 af i alt 801 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

9,2/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Alessandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
There was no blow dryer available in the room. The coffee served on breakfast was not warm.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Samantha

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice and clean hotel, loved the room as well! Wish the pool area was a bit bigger though. Everything else was great, staff was friendly and the cleanliness was great as well!
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Paul

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great room.
Overnattede 1 nat i maj 2024
Svar fra Front Desk Supervisor den 11. maj 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fremragende

Shae

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved everything about it! Beautiful inside and out and the beds were extremely comfy!
Overnattede 1 nat i april 2024
Svar fra Front Desk Supervisor den 11. maj 2024
I greatly appreciate your kind words. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 Fremragende

Jennifer

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very impressed with customer service, everyone was friendly and helpful.
Overnattede 1 nat i april 2024
Svar fra Front Desk Supervisor den 11. maj 2024
I greatly appreciate your kind words and they will be celebrated with the entire team. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 Fremragende

Raymond

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms were clean, staff friendly
Overnattede 1 nat i april 2024
Svar fra Front Desk Supervisor den 11. maj 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fremragende

Under the Spotlight

Overnattede 2 nætter i april 2024

8/10 Udmærket

John

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Greatly enjoyed the location and amenities offered including the free hot breakfast and other dining options . Staff was also very informative and receptive. Only negative was the cleanliness of the room . The last time I stayed here , there were nothing but mainly dirty dishes with food residue still on them placed back inside the cabinets . This time , one of the pillow cases on the bed was filthy! It just makes me wonder what else was missed ! I think housekeeping can do a much better job and pay better attention to detail .
Overnattede 1 nat i april 2024
Svar fra Front Desk Supervisor den 11. maj 2024
I greatly appreciate your kind words and they will be celebrated with the entire team. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 Fremragende

Carmen

Synes godt om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Front Desk Supervisor den 11. maj 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

8/10 Udmærket

Ramon, Chicago

Rejste med familie
Synes godt om: Service og personale, faciliteter
A few things: the shower handle ring had a screw was loose, the hallway had a strange smell (9th) floor, like fishy, guests were laying down on lobby couches during breakfast with tennis shoes, pretty slobby environment for a Hyatt. There was not enough parking and I had to park in back with employees. The pillowcases were a bit natty - the hotel management and staff need to address these items because the hotel is only 5-6 years old, has a great location overlooking Mississippi River but it is already showing signs of wear. This is the 3rd time of stayed at this Hyatt.
Overnattede 1 nat i april 2024
Svar fra Front Desk Supervisor den 9. apr. 2024
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 Fremragende

brianna

Overnattede 4 nætter i april 2024
Svar fra Front Desk Supervisor den 11. maj 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fremragende

SUSAN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Front Desk Supervisor den 9. apr. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fremragende

Christina

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was very nice. Rooms were clean. Beds comfortable. Only disappointed situation is we stayed there because they advertise shuttle service to a local venue. The night we stayed they did not have a shuttle so we had to transport ourselves. I will stay again. The staff is very friendly and it is a really nice hotel.
Overnattede 1 nat i marts 2024
Svar fra Front Desk Supervisor den 9. apr. 2024
I greatly appreciate your kind words and they will be celebrated with the entire team. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

8/10 Udmærket

John P

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Walking distance to the XPO center. Was there in March so it was SPRING on the Mississippi River. over all Beautiful and Peaceful
Overnattede 2 nætter i marts 2024
Svar fra Front Desk Supervisor den 9. apr. 2024
I greatly appreciate your kind words. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

8/10 Udmærket

Krena

Overnattede 1 nat i marts 2024
Svar fra Front Desk Supervisor den 11. maj 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fremragende

Greg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Front Desk Supervisor den 20. mar. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fremragende

Mary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice place seems new. Very pretty, plenty of parking. Nice restaurants in motel. Another restaurant close by. Beautiful view of the Mississippi River
Overnattede 2 nætter i marts 2024
Svar fra Front Desk Supervisor den 20. mar. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fremragende

Shawn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was great. Would be better if they had additional parking without have to walk across the street. Otherwise perfect
Overnattede 1 nat i marts 2024
Svar fra Front Desk Supervisor den 20. mar. 2024
I greatly appreciate your kind review. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 Fremragende

Ryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Front Desk Supervisor den 20. mar. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fremragende

Marco Arturo

Overnattede 3 nætter i december 2023
Svar fra Front Desk Supervisor den 20. mar. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel
Great location for a concert that was close by. Also to visit a relative. Helpful staff, and super clean. Seems to be a newer property in an area that appears to be getting repurposed. Either way, close to the river where you can walk or ride your bike. Getting anywhere in the Quad Cities is pretty easy too. Loved it overall!
Overnattede 2 nætter i februar 2024
Svar fra Front Desk Supervisor den 20. mar. 2024
I greatly appreciate your kind words and they will be celebrated with the entire team. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 Fremragende

jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Front Desk Supervisor den 20. mar. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fremragende

MARK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Front Desk Supervisor den 20. mar. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fremragende

Karna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Five Stars
The river view was spectacular!
Overnattede 3 nætter i februar 2024
Svar fra Front Desk Supervisor den 20. mar. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

8/10 Udmærket

Carrie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Front Desk Supervisor den 20. mar. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

2/10 Forfærdeligt

Rochelle

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Filth
The checkin was quick but when I got to the room I noticed something strange on the throw pillows on the pullout couch looked as if could have been ejaculation or maybe smears of some kind. Either way was NOT happy with that. Also when it was time for bed and pulled the couch bed out the sheets were NOT clean, had a crumbled up dirty piece of paper on the mattress along with K9 hair. Overall was Disappointed in my stay.
Overnattede 1 nat i februar 2024
Svar fra Front Desk Supervisor den 24. feb. 2024
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 Fremragende

sherry

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our pool heater was broken. No fun swimming in a cold pool in February
Overnattede 1 nat i februar 2024
Svar fra Front Desk Supervisor den 24. feb. 2024
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 Fremragende

Angeline

Forretningsrejsende
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Loved the property, clean and safe however it is 20 minutes away from our office.
Overnattede 4 nætter i februar 2024
Svar fra Front Desk Supervisor den 16. feb. 2024
I greatly appreciate your review. We look forward to being of service to you in the near future.

10/10 Fremragende

Darrell

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Upper view bar and lower lounge that had a great menu and food.
Overnattede 1 nat i februar 2024
Svar fra Front Desk Supervisor den 16. feb. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fremragende

Jesse

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Front Desk Supervisor den 16. feb. 2024
I greatly appreciate your review. We look forward to being of service to you in the near future.

8/10 Udmærket

Daniel

Overnattede 2 nætter i februar 2024
Svar fra Front Desk Supervisor den 20. mar. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

6/10 Okay

kathleen

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel.....but
Overnattede 1 nat i februar 2024
Svar fra Front Desk Supervisor den 7. feb. 2024
I apologize that your experience was anything less than satisfying. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

8/10 Udmærket

Karley

Overnattede 1 nat i januar 2024
Svar fra Front Desk Supervisor den 20. mar. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice facility
Overnattede 1 nat i januar 2024
Svar fra Front Desk Supervisor den 1. feb. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Front Desk Supervisor den 1. feb. 2024
I greatly appreciate your review. We look forward to being of service to you in the near future.

10/10 Fremragende

CHARLES EDWARD

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The stay was enjoyable and convenient
Overnattede 5 nætter i januar 2024
Svar fra Front Desk Supervisor den 26. jan. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fremragende

Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I have stayed here a few times and we will be returning
Overnattede 1 nat i januar 2024
Svar fra Susan den 26. jan. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Front Desk Supervisor den 26. jan. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

8/10 Udmærket

paul

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Front Desk Supervisor den 20. jan. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fremragende

Mary

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Place was beautiful. Worth every penny
Overnattede 1 nat i december 2023
Svar fra Susan den 20. jan. 2024
I greatly appreciate your kind words and they will be celebrated with the entire team. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 Fremragende

ESSIVI

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff very friendly
Overnattede 1 nat i december 2023
Svar fra Susan den 20. jan. 2024
I greatly appreciate your kind words and they will be celebrated with the entire team. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 Fremragende

Kellie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great accommodations
We had a great stay, and it is a very comfortable place to enjoy visiting family in the Quad cities!
Overnattede 2 nætter i januar 2024
Svar fra Front Desk Supervisor den 10. jan. 2024
I greatly appreciate your kind review. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 Fremragende

Natalie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra Front Desk Supervisor den 16. feb. 2024
I greatly appreciate your review. We look forward to being of service to you in the near future.

6/10 Okay

Esivi

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 2 nætter i december 2023
Svar fra Front Desk Supervisor den 3. jan. 2024
I apologize that your experience was anything less than satisfying. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 Fremragende

Scott

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
This was an excellent place ... great price... only issues is tv was disconnected but an easy fix
Overnattede 1 nat i december 2023
Svar fra Front Desk Supervisor den 3. jan. 2024
I greatly appreciate your kind review. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

8/10 Udmærket

Julie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Front Desk Supervisor den 3. jan. 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fremragende

Sabrina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Front Desk Supervisor den 30. dec. 2023
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 Fremragende

Elizabeth

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Susan den 27. dec. 2023
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

6/10 Okay

Russell

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Horrible water pressure in shower
Nice newer hotel but terrible water pressure.
Overnattede 4 nætter i december 2023
Svar fra Susan den 27. dec. 2023
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

4/10 Dårligt

Rachael

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Maybe we just had bad luck with our first room, but we had multiple issues. Neither phone worked so we made two trips downstairs when things kept popping up. It looked dirty, the floor in the bathroom looked like it had not been cleaned. The shower gel was empty and when the very nice woman from the desk came to change it, she replaced the shampoo accidentally. The pull out couch was uncomfortable and my husband said he would take it because he’s used to camping in a tent but his feet hung off of it. There wasn’t any extra blankets for it. No hair dryer in the room. The toilet was not flushing well and getting a plunged was the second trip that night. We asked to switch rooms and they said nothing was available. It was Christmas Eve but we did not see nearly enough people to see full and there were no conferences or anything. The next day, I rinsed something in the kitchenette sink and it immediately backed up. The disposal did not work. They let us switch rooms after that but said we could only go in the exact same type of room. My husband ended up sleeping on the couch rather than turning it into the pullout bed. The breakfast had a lot of options but nothing was very good (dry eggs, dry hard waffles). The second room was much better. It looked cleaner and was better supplied (hair dryer, kitchen towels, etc). The fire alarm went off that night which wasn’t the hotels fault but still not fun at 1030. It was hard to hear and my in laws didn’t even notice it in their room.
Overnattede 2 nætter i december 2023
Svar fra Front Desk Supervisor den 27. dec. 2023
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.