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Anmeldelser af Marriott East Lansing at University Place

4 out of 5
Marriott East Lansing at University Place
300 Mac Ave, East Lansing, MI

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 330 af i alt 540 anmeldelser" "
Bedømmelse på 8 − Udmærket. 129 af i alt 540 anmeldelser" "
Bedømmelse på 6 − Okay. 57 af i alt 540 anmeldelser" "
Bedømmelse på 4 − Dårligt. 15 af i alt 540 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 9 af i alt 540 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

8,8/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jake

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The layout if the building and lobby area are unique. Wish there was jacuzzi/hot-tub.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Katrina, Charlotte

Overnattede 1 nat i april 2024
Svar fra Eric, GM den 3. maj 2024
Dear Katrina,Thank you for staying with us. We hope that we can host you again when you travel brings you back to East Lansing.

10/10 Fremragende

Baida

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location is great and clean hotel. Most of all the manager and staff very accommodating and pleasant.
Overnattede 1 nat i april 2024
Svar fra Eric, GM den 12. apr. 2024
Dear Baida,Thank you so much for your feedback. We are happy that you enjoyed your stay and were impressed by our service, cleanliness, and location. We hope to be able to host you again when your return to East Lansing.

6/10 Okay

Mary Robin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We sat at the bar and the bartender changed us like 17 dollars for a drink not sure he know what he was doing
Overnattede 1 nat i marts 2024
Svar fra Eric, GM den 26. mar. 2024
Dear Mary Robin,Please accept our apology that your experience at our bar did not meet your expectations this time. This is not a typical experience at our hotel. Please don't hesitate to contact us if your concern remains unresolved. Otherwise, we appreciate your business and hope that we may have a future opportunity to reagin your full confidence.

10/10 Fremragende

Charles, Flushing

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
it was convenient and met my needs
Overnattede 1 nat i februar 2024
Svar fra Eric S, GM den 6. mar. 2024
Charles,We are happy that you enjoyed your stay. Thank you for choosing our hotel and for your feedback. We hope to serve you again soon.

10/10 Fremragende

Lynne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location, very walkable to downtown East Lansing and Michigan State Campus
Overnattede 1 nat i februar 2024
Svar fra Eric S, GM den 6. mar. 2024
Hello Lynne,Thank you for staying with us and for giving us your feedback. We are delighted that you enjoyed your experience at our hotel and the area and hope that we may host you again when your travel brings you back to East Lansing.

10/10 Fremragende

Cricket

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Eric S., GM den 22. feb. 2024
Cricket,We are happy you enjoyed your stay. We hope to host you again the next time you are in East Lansing.

10/10 Fremragende

Milu

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent job. Please keep it up
Overnattede 2 nætter i januar 2024
Svar fra Eric S.,GM den 22. feb. 2024
Milu,We are happy that you were impressed with your stay. We will absolutely keep striving to make our hotel even better. We hope to host you again the next time you are in East Lansing.

10/10 Fremragende

Melinda

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Eric S. den 6. feb. 2024
Melinda,We are glad you enjoyed your stay! Thank you for choosing our hotel and for your feedback. Hopefully we can host you again when you return to East Lansing.

2/10 Forfærdeligt

Scott

Overnattede 1 nat i januar 2024
Svar fra Eric S. den 6. feb. 2024
Scott,Please accept our apology that we were not able to earn your complete satisfaction during your recent stay. Please know that we are committed to continuously improving our hotel and welcome any more specific feedback you wish to provide. Otherwise, we appreciate you choosing our hotel and hope that we may have a future opportunity to regain your trust.

8/10 Udmærket

Kristen

Overnattede 1 nat i december 2023

10/10 Fremragende

Alta

Overnattede 1 nat i november 2023

10/10 Fremragende

john

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Eric S, GM den 3. dec. 2023
Dear John,Thank you for choosing our hotel. We are delighted that you enjoyed your stay and hope that we can host you again when you return to East Lansing.

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023
Svar fra Eric S, GM den 3. dec. 2023
Elizabeth,We are glad that you enjoyed your stay. We hope to be able to serve you again soon. In the meantime, happy holidays!

10/10 Fremragende

Shannon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and comfortable
Overnattede 2 nætter i november 2023
Svar fra Eric S, GM den 13. nov. 2023
Hello Shannon,Thank you for your feedback and for staying with us. We hope to host you again when your travels bring you back to East Lansing. In the meantime, happy holidays!

10/10 Fremragende

Edwin, Bloomfield Hills

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Especially the convenient parking.
Overnattede 1 nat i november 2023
Svar fra Eric S, GM den 13. nov. 2023
Hello Edwin,Thank you for staying with us and for your feedback. We look forward to hosting you again when you return to our area.

8/10 Udmærket

Ronald

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
getting from the parking garage to the room is complicated and inconvenient
Overnattede 1 nat i oktober 2023
Svar fra Eric S, GM den 13. nov. 2023
Ronald,We are sorry that you found our parking garage confusing. We will continue to work with our front desk team to provide simple and clear instructions at arrival to assist with directions. Thank you for your feedback and for choosing our hotel.

8/10 Udmærket

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel convenient to airport shuttle
This is a very nicely situated hotel, at the location of the airport shuttle dropoff. The room was nice, standard high-quality amenities. Check in and checkout were efficient and staff were helpful.
Overnattede 1 nat i oktober 2023
Svar fra Eric S, GM den 19. okt. 2023
Dear David,Thank you for your feedback. We are delighted that you were impressed with important aspects of your stay, like staff service, room quality, and location. Hopefully, we can host you again soon so that we can continue to earn your loyalty.

10/10 Fremragende

Matt

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnight front desk staff was especially helpful as I was attempting to plan and organize my early AM pick-up for the airport. Thanks so much!
Overnattede 1 nat i oktober 2023
Svar fra Eric S, GM den 19. okt. 2023
Dear Matt,Thank you for staying with us and for your feedback. We will be sure to recognize the efforts of our overnight associate that assisted you with your travel arrangements. We get excited when a team member makes a lasting positive impression on a guest.We hope that we can host you again soon.

10/10 Fremragende

Shannon

Rejste med familie
Synes godt om: Faciliteter
The staff were very friendly. Room was very nice. Location was great for walking to restaurants.
Overnattede 1 nat i oktober 2023
Svar fra Eric, S den 7. okt. 2023
Dear Shannon,We are glad you enjoyed your stay. Thank you for choosing our hotel. We hope we can host you again soon.

8/10 Udmærket

Kim

Overnattede 1 nat i september 2023
Svar fra Eric S, GM den 25. okt. 2023
Kim,Thank you for staying with us. We hope to host you again soon.

6/10 Okay

Scott

Forretningsrejsende
Synes godt om: Service og personale, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Eric S, GM den 7. okt. 2023
Dear Scott,We regret that we were not able to earn your complete satisfaction during your recent stay. Know that we are committed to continuously improving our hotel. We hope we can host you again sometime so that we can regain your full confidence.Thank you for choosing our hotel.

8/10 Udmærket

Ravin, Opelousas

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was fine except for the bedding; sheets were a bit rough.
Overnattede 2 nætter i september 2023
Svar fra Eric S, GM den 7. okt. 2023
Dear Ravin,We are sorry that your sheets were not comfortable. We are inspecting our bedding for deficiencies. Otherwise, we are glad you enjoyed most aspects of your stay. Thank you for choosing our hotel. We hope we can host you again soon.

10/10 Fremragende

Robin, LaGrange

Overnattede 1 nat i september 2023
Svar fra Eric S, GM den 20. okt. 2023
Thank you for staying with us, Robin. We are happy you enjoyed your stay and hope to be able to host you again soon.

10/10 Fremragende

Laura

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice hotel. Perfect location. Parking is easy and convenient. Definitely would stay again.
Overnattede 2 nætter i august 2023
Svar fra Eric S, GM den 6. sep. 2023
Laura,We are happy that you enjoyed your stay. We can't wait to host you again soon.Thank you for choosing our hotel.

10/10 Fremragende

Andrew

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is beautiful, clean, the staff is beyond courteous and the location is fantastic if you are visiting MSU.
Overnattede 1 nat i august 2023
Svar fra Eric S, GM den 28. aug. 2023
Andrew,Thank you for your feedback. We are so happy that you enjoyed your stay! We look forward to hosting you again when you visit MSU. GO GREEN!

10/10 Fremragende

john

Overnattede 1 nat i august 2023
Svar fra Eric S, GM den 23. sep. 2023
Thank you for staying with us. We hope to serve you again the next time your travel bring you to East Lansing.

6/10 Okay

Fred, Odessa

Synes godt om: Rengøring, service og personale
Great location. Internet was not free and cumbersome to use.
Overnattede 2 nætter i august 2023
Svar fra Eric S, GM den 26. aug. 2023
Fred,We are sorry that you found our wi-fi cumbersome. Next time, please don't hesitate to contact us so we can provide assistance. Also, for your consideration, in addition to complimentary wi-fi, our loyalty program, Marriott Bonvoy, offers great benefits. And, membership is free. Thank you for staying with us.

8/10 Udmærket

Marc

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Bar/restaurant short staffed
Front desk was great. Room was good. Got back to hotel after busy move in for new students Day. Went to bar/restaurant to cool down. Your facility was under staffed for the amount of patrons. For the amount of money paid for this room Marriott clearly knew it was a busy time and to be short staffed during this i feel was unacceptable.
Overnattede 1 nat i august 2023
Svar fra Eric S, GM den 26. aug. 2023
Marc,Although we were impressed with your room and front desk service, we regret that your experience in the bar fell short of your expectations. Be assured that recruiting outstanding associates remains one of our top priorities. We are confident that we will be successful.Thank you for staying with us. We hope that we can host you again so that we can regain your full confidence.

10/10 Fremragende

Todd

Rejste med partner
Synes godt om: Rengøring, faciliteter
Everything was excellent 👌 👏
Overnattede 1 nat i august 2023
Svar fra Eric S, GM den 26. aug. 2023
Todd,Thank you for staying with us and for your feedback. We are delighted that you rated your experience as excellent!We hope you can visit again soon. Regards,

10/10 Fremragende

Allan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Highly recommend. Great location. Welcoming staff.
Overnattede 2 nætter i august 2023
Svar fra Eric S, GM den 26. aug. 2023
Allan,We are happy that you enjoyed your stay and appreciate that you will recommend our hotel. We look forward to hosting you again when your travel brings you back to East Lansing. In the meantime, take care.

10/10 Fremragende

steven

Overnattede 2 nætter i august 2023
Svar fra Eric S, GM den 9. sep. 2023
Hello Steve,We are happy you enjoyed your stay.We hope to host you again soon!

6/10 Okay

Sarah

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring
Our bathroom was not well cleaned, and there were four hairs under the pillow (although the sheets did seem to be laundered).
Overnattede 1 nat i august 2023
Svar fra Eric, GM den 12. aug. 2023
Dear Sarah,Please accept our apology for these issues. This is not up to our standard of cleaning. Be assured that we have shared your feedback with our housekeeping team so we can take corrective action steps to address any deficiencies with our cleaning and inspection process. We thank you for sharing your feedback.

10/10 Fremragende

Edward

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Eric S, GM den 12. aug. 2023
Edward,We are pleased that you enjoyed your stay and we hope to be able to host you again sometime soon.

8/10 Udmærket

Kate

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Eric S, GM den 16. aug. 2023
Thank you for staying with us!

8/10 Udmærket

Erica

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Eric S, GM den 23. sep. 2023
Thank you for staying with us.

4/10 Dårligt

Barbara

Rejste med familie, Rejste med familie og småbørn
Undergoing renovations. Pool area terrible. Should close completely and let people know before hand. Grandkids want to swim! Paint, dust awful. I tore hole in my leg bumping into bed at night going to bathroom. They paid for bandages! Will take a while to heal. Very painful. Extremely disappointed given the price. Only good thing bed was comfortable and great shower. I won’t be back
Overnattede 5 nætter i juli 2023

10/10 Fremragende

Andrea

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved the location! So close to great dining and campus!
Overnattede 1 nat i juli 2023

10/10 Fremragende

Kathy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Family reunion at MSU
I stay there with family for activities at MSU.. the walkability was great! Rooms were excellent and quiet. Parking was convenient.
Overnattede 3 nætter i juli 2023

8/10 Udmærket

JAIME

Rejste med familie
Synes godt om: Rengøring, service og personale
I really liked the area and all of the shops/dining options within walking distance. The hotel was very busy Saturday and only 1 elevator was working. Also I didn’t like that we had to pay for wifi and parking. I should have read better before. But that should have been added to the cost. Also would have liked a microwave as we did bring some snacks thinking there was one.
Overnattede 2 nætter i juli 2023

10/10 Fremragende

Michele

Overnattede 1 nat i juni 2023

10/10 Fremragende

Andrew

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Modern, clean, friendly staff. Easily the best hotel location in East Lansing.
Overnattede 2 nætter i juni 2023

10/10 Fremragende

Duna

Overnattede 2 nætter i juni 2023

10/10 Fremragende

Brock

Overnattede 2 nætter i juni 2023

8/10 Udmærket

Gregory

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was very nice, but the desk staff was not welcoming upon arrival, and we waited for quite some time at the restaurant entrance by a sign that read please wait to be seated, and no one showed. There were other people in the restaurant and it was approximately 9:15 A.M., so it was open for business. It really is a nice place to stay though, and will probably stay here again. The room was very clean, the bed was comfortable, and I liked the shower. There seemed to be a lot of parking space in the parking garage, so that was easy too. It’s in a great location as far as getting to other places to eat or going out for a drink, without having to drive there.
Overnattede 1 nat i maj 2023

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2023

10/10 Fremragende

Mark

Rejste med familie
Synes godt om: Rengøring, service og personale
We have stayed here several times over the years. The location is in the middle of downtown East Lansing and one block from MSU. The property is always clean and the staff is always great.
Overnattede 1 nat i maj 2023

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location is unique, right in the middle of town. staff very nice.
Overnattede 2 nætter i april 2023

6/10 Okay

KRISTY

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Expected more for a room I paid over $200 a night for. Tiny room, no fridge or microwave. Hair stuck to bathroom wall. Hidden fees.
Overnattede 2 nætter i april 2023

6/10 Okay

Kavita

Synes godt om: Rengøring
Overnattede 1 nat i april 2023