Hoteller i East Gaffney

"We've stayed here several times in the last 2 or 3 years and always love it. It's well maintained, clean, conveniently located, and the staff are always incredibly friendly. We travel with our kiddo and 2 dogs, and they are always so welcoming to them and chat with our daughter. We love coming here and will be back soon!"

"Needs work could be cheaper"

"It was a clean room, with a fully functional air conditioner."

"We enjoyed our overnight stay at this hotel. The front desk was very friendly. Since we arrived late, he offered us a late checkout without status at the hotel chain. "

"Okay place to stay overnight "

"It’s been a while since I stayed there, but I remember that it was cleanand the people were very friendly"

"Good"

"The only negative thing I have to say is that the indoor pool was extremely cold. The beds & pillows were immaculate. Super comfortable!!!!"

"I have a service animal yet I was charged for my service animal. I went back inside when the charge hit.my account and the man at the front desk refunded me but now the refund has been taken away and I am still being charged for.my service animal. She is a diabetic alert dog. Which is against the law for me to be charged. I don't understand how you refund someone and then take it back without any notification or explanation. This is very frustrating."

"The room was clean and the hallway quiet. There were renovations underway on the hallway. The staff were friendly and helpful. The outdoor pool was clean. I would stay there again when in Shelby."

"Mia at the desk was amazing, all staff very friendly and stay was pleasant"

"When I first arrived, the property was clean and the employee behind the desk was very polite and helpful. That's where the good ended though. The room (311) had trash on the floor (food and straw wrappers), the sink did not drain, there was no cold water in the shower, and the right half of the TV did not work. On top of that, the hotel is so close to the interstate, I slept about 2 hours because of the amount of traffic noise. I arrived at about 11pm, so there were no other rooms available and...

"The bathroom was quite small and finicky. The staff was very friendly and helpful. The main floor of the building was great"

"Our stay at The Opal and West House was amazing! We stayed for a friend’s wedding and found traveling around the city extremely easy and quick while staying here. There was unfortunately an issue with our AC during the first day of our stay, but Lynsie was so accommodating ensuring us a perfect stay! We can’t wait to come back!"

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"Decent place to stay"