Hoteller nær Dubuque Arboretum and Botanical Gardens

"Room had damage to walls, loose floor tiles in the bathroom, water damage on the ceiling in the bathroom, and the thermostat did not control the temperature. For 250 a night I would expect the rooms to be taken care of."

"Front desk was helpful when adding on an extra days stay, pool and hot tub were clean. Staff was nice."

"Nice place, really great breakfast!"

"Place is new, modern and clean. Staff needs better management. I called to request a steamer and was told I had to get it from the front desk. Once I get there they couldn’t find the steamers and said they would arrange for someone to bring one to our room. We requested extra towels and that also took at least half an hour to arrive. Staff were on their personal phones, some had a very unprofessional, unkept appearance. The cafe was okay. One barista was great but the next night a different...

"The room was clean and the bedding but the tub has a drip and standing water two inches deep."

"When we walked into our hotel room it smelled clean and fresh which was very welcoming. The room was clean as was the hotel overall. There were a good selection of breakfast items. My only complaint would be that certain breakfast items were out, such as syrup for the waffles and toppings for the oatmeal."

"Staff stated they would refund my night I did stay but never did,"

"We had a reasonably nice stay at this hotel, which is on the western side of Dubuque and has an indoor pool and hot tub. The property was well kept and the room and public areas were clean. The beds were comfortable and there were ample electrical outlets. Plenty of counter space in the bathroom. There was no vent in bathroom and the refrigerator had problems: one front leg was missing, the freezer compartment was thick with frost, and the thermostat dial was missing. Since the desk clerk...

"Toilettet kunne ikke skylle ud og vandet rendte konstant. Jeg fik en op for at fikse det, og så gik jeg ud efter mad og regnede med at det ville være fixet når jeg kom tilbage, det var det så ikke og de var gået hjem for dagen. Så opdagede jeg at det kolde vand slet ikke fungerede i brusseren så det var utroligt varmt vand der kom ud. Så måtte overnatte uden et toilet."

"Friendly helpful staff. Very gracious in helping my elderly mother."

"The decor was nice and home. Abe the establishment was very clean."

"great location, friendly staff, very nice facility and room. breakfast was a little underwhelming but enjoyed a waffle and coffee."

"Property needs to be renovated and the outside needs some proper landscaping. Front desk was not there. Had to wait 5 minutes after dialing the number and ringing. Room clean and beds comfortable."

"Great stay"

"The doors were all broken and just stayed opened. There is no elevator on the property. The breakfast is poor in that it’s just cereal and waffles. The outlet placement in the room is bizarre, like right over the headboard. The manager didn’t even tell us what time breakfast was-I was supposed to read it on the key card. And speaking of key card-it deactivated (which the manager says happens all the time) so we had to run back downstairs, outside and to the front desk. The bed was very hard and...

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