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Anmeldelser af Hotel Excelsior

5 out of 5
Hotel Excelsior
Frana Supila 12, Dubrovnik

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 603 af i alt 754 anmeldelser" "
Bedømmelse på 8 − Udmærket. 109 af i alt 754 anmeldelser" "
Bedømmelse på 6 − Okay. 26 af i alt 754 anmeldelser" "
Bedømmelse på 4 − Dårligt. 11 af i alt 754 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 754 anmeldelser" "

9,8/10

Rengøring

9,4/10

Service og personale

9,6/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Henrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2022
Svar fra Ivor Vlasic den 30. sep. 2022
thank you for grading us

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotellet er velbeliggende. Personale.var venligt og hjælpsomt.
Overnattede 4 nætter i marts 2018
Svar fra Matea B den 15. apr. 2018
Dear Anonymous thank you for staying at hotel Excelsior during your visit to Dubrovnik. Should the opportunity arise we would like to welcome you again. Kind regards Matea Brnin Hotel director

10/10 Fremragende

Sidharth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very good property and staffs
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Barry

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location, convenience, staff were perfect. This Hotel has it all.
Overnattede 5 nætter i maj 2024
Svar fra Hotel Excelsior den 20. maj 2024
Thank you for grading us.

10/10 Fremragende

Darrell, Beaumont

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The place to stay while visiting Dubrovnik without a doubt! Reserved on-site parking. Short walk to Old Town. Awesome private waterfront!!! Super customer service. Beautiful immaculately clean property with very friendly professional staff always ready to assist with a smile. I just can't say enough good things about this property, I will be back and can't wait to return next year!
Overnattede 2 nætter i april 2024
Svar fra Hotel Excelsior den 20. maj 2024
Dear Darrell,It is with great pleasure that we receive your enthusiastic review. We are thrilled to hear that our location, private waterfront, and customer service exceeded your expectations and contributed to a memorable experience in Dubrovnik.Your kind words about our property's cleanliness and our staff's professionalism and friendliness are truly appreciated. Our team takes great pride in ensuring that all our guests feel welcomed and valued, and it's rewarding to know we have succeeded.We are delighted that you are already looking forward to your return next year. Rest assured, we will be here to greet you with the same warmth and excellence you have come to expect from us.Thank you once again for choosing Hotel Excelsior, and we eagerly await the opportunity to welcome you back.Warm regards,Ivor Vlasic Hotel ManagerHotel Excelsior

8/10 Udmærket

Aparajita

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location and superb views from our room. The room was perhaps closed during the winter period and had not been aired. Therefore had dust, my husband has severe dust allergy and really suffered the 3 nights. In addition the AC was not working so we had to be given a fan. For which the hotel kindly refunded one nights stay. This is a leading hotel and they need to ensure that rooms are functioning well and are clean, Dust free and that basics of cooling is working fine. We gave detailed feedback and they were receptive which was great.
Overnattede 4 nætter i april 2024
Svar fra Hotel Excelsior den 20. maj 2024
Dear Aparajita,Thank you for taking the time to provide us with your valuable feedback. We are pleased to hear that you enjoyed the hotel's location and the views from your room.However, we sincerely apologize for the discomfort caused by the dust and the malfunctioning air conditioning. Please be assured that we take the cleanliness and functionality of our rooms very seriously, and what you experienced is not up to our usual standards.We are grateful that you brought these issues to our attention, allowing us to address them promptly. Your detailed feedback is instrumental in helping us improve our service.We appreciate your understanding and are glad to hear that our gesture of refunding one night's stay was well-received. Rest assured, we are committed to ensuring that such oversights do not recur and that all rooms are in perfect condition for our guests.Thank you again for your comments, and we hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay.Warm regards,Ivor VlasicHotel ManagerHotel Excelsior

10/10 Fremragende

Joshua

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was outstanding. The services, waiters in particular were the best ever.
Overnattede 4 nætter i april 2024
Svar fra Ivor Vlasic den 20. maj 2024
Dear Joshua,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor Vlasic Hotel Director

10/10 Fremragende

eric

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a luxurious hotel! Service was top notch the minute we arrived. The hotel offers free valet parking and is located just minutes of walking distance from the old town. You can have breakfast and dinner on the terrace overlooking the old town and walls. The view is breathtaking. The breakfast seletion exceeded my expectation.
Overnattede 2 nætter i april 2024
Svar fra Ivor Vlasic den 20. maj 2024
Dear Eric,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor Vlasic Hotel Director

10/10 Fremragende

Alexandre

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service and nice & courteous staff.
Overnattede 5 nætter i april 2024
Svar fra Ivor Vlasic den 30. apr. 2024
Thank you for grading us.

10/10 Fremragende

Nicholas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice Hotel, we will return.
Overnattede 3 nætter i april 2024
Svar fra Ivor Vlasic den 30. apr. 2024
Thank you for grading us.

10/10 Fremragende

Joanna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Ivor Vlasic den 30. apr. 2024
Thank you for grading us.

10/10 Fremragende

Barbara J., State College

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Unbeatable location, wonderful breakfasts, great accomodations, and outstanding staff.
Overnattede 6 nætter i april 2024
Svar fra Hotel Excelsior den 24. apr. 2024
Thank you for grading us.

10/10 Fremragende

Daniel Gerrard Vincent

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Hotel Excelsior den 24. apr. 2024
Thank you for grading us.

10/10 Fremragende

John, Edinburgh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The 5 Star rating of Hotel Excelsior is principally because of the management and staff working as one across alll services supporting each other to make your customer experience so special!
Overnattede 7 nætter i april 2024
Svar fra Hotel Excelsior den 24. apr. 2024
Dear John,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor Vlasic Hotel Director

10/10 Fremragende

Emery, Dallas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
5 star service
Overnattede 3 nætter i april 2024
Svar fra Hotel Excelsior den 24. apr. 2024
Thank you for grading us.

10/10 Fremragende

LAURENT

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tres belle vue. Calme.
Overnattede 3 nætter i april 2024
Svar fra Hotel Excelsior den 24. apr. 2024
Thank you for grading us.

10/10 Fremragende

Lindsey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I couldn't say enough nice things about this hotel. Great views, excellent location. I would and will stay here again. My favorite hotel of all 3 hotels that I stayed at in Croatia. Get a sea front room, you will not regret it. The very best views, service, food - everything was perfect!
Overnattede 2 nætter i april 2024
Svar fra Hotel Excelsior den 24. apr. 2024
Dear Lindsey,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor Vlasic Hotel Director

10/10 Fremragende

Kristine

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel Excelsior is an elegant hotel, incredibly well run, with a stunning view of the sea and old town. Extremely convenient and lovely amenities. The staff and hospitality is second to none. We were here in late March before tourist season had started, so there was some limitation on restaurants and amenities. Otherwise, it was amazing.
Overnattede 4 nætter i marts 2024
Svar fra Ivor Vlasic den 8. apr. 2024
Dear Kristine,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor VlasicHotel Director

8/10 Udmærket

Humberto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Todo super bien.
Overnattede 2 nætter i marts 2024
Svar fra Ivor Vlasic den 21. mar. 2024
Thank you for grading us.

10/10 Fremragende

emerson

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sensacional
Eu tinha reservado nesse hotel, mas devido ao inverno acabei sendo deslocado pra outro hotel da rede, o Dubrovinik Palace e esse que eu acabei ficando era simplesmente maravilhoso, otimo hotel, muito cuidado e atenção com os hospedes e pra vc ir pro centro, tem onibus que sai da cidade velha e para quase dentro da recepção do hotel. Melhor impossivel.
Overnattede 3 nætter i december 2023
Svar fra Ivor Vlasic den 1. feb. 2024
Dear Emerson,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor Vlasic Hotel Director

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i oktober 2023
Svar fra Ivor Vlasic den 28. dec. 2023
Thank you for grading us

10/10 Fremragende

Rachel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Incredible!
We had the most incredible stay here while celebrating our honeymoon - we never wanted to leave! From the moment Marko met us at check-in, we felt so celebrated and well taken care of. We debated whether to stay directly in the old town, but this ended up being so much better. You get to look at the old town as your view and the walk over is so quick and beautiful. We’ll worth getting the patio to enjoy the views and listen to the waves. We cannot say enough great things about Hotel Excelsior and have already recommended it to friends. We hope to be back soon!
Overnattede 3 nætter i oktober 2023
Svar fra Ivor Vlasic den 28. dec. 2023
Dear Rachel,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor Vlasic Hotel Director

10/10 Fremragende

WILLIAM

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
right on the water excellent views
Overnattede 4 nætter i oktober 2023
Svar fra Ivor Vlasic den 2. nov. 2023
Thank you for grading us.

8/10 Udmærket

erika

Overnattede 3 nætter i oktober 2023
Svar fra Ivor Vlasic den 26. okt. 2023
Dear Erika,Thank you for grading us.Kind regards Ivor VlasicHotel Director

10/10 Fremragende

Ingra

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel was fabulous. I wouldn't want to stay anywhere else in Dubrovnik. The sea view was amazing. The location was perfect to walk to the old city, but have the sea frontage. I already want to go back! It made my visit to this city wonderful.
Overnattede 3 nætter i oktober 2023
Svar fra Ivor Vlasic den 23. okt. 2023
Dear Ingra,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor VlasicHotel Director

10/10 Fremragende

Sanjeev

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very courteous staff .
Overnattede 2 nætter i oktober 2023
Svar fra Ivor Vlasic den 23. okt. 2023
Thank you for grading us.Kind regards Ivor VlasicHotel Director

10/10 Fremragende

Alysson

Overnattede 3 nætter i oktober 2023
Svar fra Ivor Vlasic den 23. okt. 2023
Thank you for grading us.Kind regards Ivor VlasicHotel Director

10/10 Fremragende

Patricia, Cary

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff. Very accommodating. You have to ask for VIP benefits. They didn’t have an upgrade available at time of arrival but offered o e the next day. It wasn’t much of an upgrade so we did not take it. The breakfast was outstanding!
Overnattede 3 nætter i september 2023
Svar fra Ivor Vlasic den 23. okt. 2023
Dear Patricia,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor VlasicHotel Director

10/10 Fremragende

Jennifer

Overnattede 2 nætter i oktober 2023
Svar fra Ivor Vlasic den 2. nov. 2023
Thank you for grading us.

10/10 Fremragende

cynthia

Overnattede 2 nætter i oktober 2023
Svar fra Ivor Vlasic den 2. nov. 2023
Thank you for grading us.

8/10 Udmærket

david

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Closeness to city
Overnattede 3 nætter i oktober 2023
Svar fra Ivor Vlasic den 23. okt. 2023
Thank you for grading us.Kind regards Ivor VlasicHotel Director

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Just fine. Nice walk into town
Overnattede 3 nætter i oktober 2023
Svar fra Ivor Vlasic den 23. okt. 2023
Thank you for grading us.Kind regards Ivor VlasicHotel Director

10/10 Fremragende

LUIS

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente hotel en Duvrobnik
Gran Hotel con todas las comodidades, excelente restaurante, bar, spa, alberca y la atención excepcional. A solo 5 minutos andando del casco histórico. Tengo una nueva reserva ya que muy muy pronto regresaré y si vamos a regresar es porque nos encantó.
Overnattede 2 nætter i september 2023
Svar fra Ivor Vlasic den 23. okt. 2023
Dear Luis,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor VlasicHotel Director

8/10 Udmærket

Claudia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, great service.
Overnattede 3 nætter i september 2023
Svar fra Ivor Vlasic den 23. okt. 2023
Thank you for grading us.Kind regards Ivor VlasicHotel Director

2/10 Forfærdeligt

Mary

Overnattede 2 nætter i september 2023
Svar fra Ivor Vlasic den 29. sep. 2023
Thank you for grading us

6/10 Okay

Viviana

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra Ivor Vlasic den 23. okt. 2023
Thank you for grading us.Kind regards Ivor VlasicHotel Director

10/10 Fremragende

Terence

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
First class hotel with outstanding service and ambience. Walking distance to the walled city and a private access to the ocean. Would highly recommend!
Overnattede 3 nætter i september 2023
Svar fra Ivor Vlasic den 22. sep. 2023
Dear Terence,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor Vlasic Hotel Director

10/10 Fremragende

Doreen, Syosset

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property was absolutely perfect! It was just a gorgeous facility in a perfect setting with unbelievable views of downtown.
Overnattede 5 nætter i september 2023
Svar fra Ivor Vlasic den 22. sep. 2023
Dear Doreen,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor Vlasic Hotel Director

10/10 Fremragende

Agda

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i juni 2023
Svar fra Ivor Vlasic den 23. okt. 2023
Thank you for grading us.Kind regards Ivor VlasicHotel Director

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
location is excellent, own beach area,superb breakfast, evening lounge area (music) amd many more....
Overnattede 3 nætter i september 2023
Svar fra Ivor Vlasic den 19. sep. 2023
Dear Michael,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor VlasicHotel Director

10/10 Fremragende

Rosemarie

Overnattede 3 nætter i juli 2023
Svar fra Ivor Vlasic den 23. okt. 2023
Thank you for grading us.Kind regards Ivor VlasicHotel Director

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2023
Svar fra Ivor Vlasic den 15. sep. 2023
Thank you for grading us

10/10 Fremragende

Kyle

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The excelsior hotel is a 5 star stay, don’t waste your time looking elsewhere.
Overnattede 4 nætter i september 2023
Svar fra Ivor Vlasic den 15. sep. 2023
Thank you for grading us

10/10 Fremragende

Hiroaki

Overnattede 3 nætter i september 2023
Svar fra Ivor Vlasic den 28. sep. 2023
Dear Hiroaki,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor VlasicHotel Director

10/10 Fremragende

Stephanie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Ivor Vlasic den 15. sep. 2023
Thank you for grading us

10/10 Fremragende

Atish

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
World class hotel with excellent location and amenities.
Overnattede 2 nætter i september 2023
Svar fra Ivor Vlasic den 15. sep. 2023
Thank you for grading us

10/10 Fremragende

Fernando

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Marko ( concierge) it is outstanding!! The waister ( bar and beach restaurant) are to stressfull but overal all it is very good.
Overnattede 3 nætter i august 2023
Svar fra Ivor Vlasic den 28. aug. 2023
Dear Fernando,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor VlasicHotel Director

10/10 Fremragende

Keren, Toronto

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very luxurious. Phenomenal breakfast buffet included with full yogurt bar, fruit, cereal, pastries and hot made to order menu items also included. The private beach / swimming ledge had beautiful views of the sea and old town.
Svar fra Ivor Vlasic den 28. aug. 2023
Dear Keren,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor VlasicHotel Director

8/10 Udmærket

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2023
Svar fra Ivor Vlasic den 25. aug. 2023
Thank you for grading us

8/10 Udmærket

Yuji

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
快適な滞在
前回ドブロクニクに旅行した時にも宿泊しました。ホテルのスタッフがとても丁寧、親切で滞在中ずっと快適に過ごせました。ただフィットネス施設の器具は、もう少し充実させていただきたいです。
Overnattede 2 nætter i august 2023
Svar fra Ivor Vlasic den 31. aug. 2023
Dear Yuji,Thank you very much for choosing our Hotel Excelsior and taking your time to share your experience! We are happy indeed that you enjoyed your stay and we hope that we will have the opportunity to welcome you in our hotel again.Kind regards Ivor Vlasic Hotel Director