Great four star hotel; definitely not a five star as it is advertised. Staff was as good as could be, friendly and solicitous, but the rooms, while spacious and perfectly nice, are not up to a typical 5 star standard. Peeling wallpaper, no bathrobe or slippers, not plush towels, etc. The hotel also has a very commercial feel as it hosts large cruise ship tours and airline personnel, so breakfasts, for example, felt overly crowded - not a criticism per se, but just not what I have typically seen with 5 star properties. At the end of the day, very Hilton but not very Waldorf.