Overnatningsstedets facade – aften/nat
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Anmeldelser af Social Hotel

4 out of 5
Social Hotel
Barsha Heights, Dubai

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 25 af i alt 82 anmeldelser" "
Bedømmelse på 8 − Udmærket. 26 af i alt 82 anmeldelser" "
Bedømmelse på 6 − Okay. 9 af i alt 82 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 82 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 10 af i alt 82 anmeldelser" "

7,8/10

Rengøring

7,4/10

Service og personale

6,4/10

Faciliteter

7,2/10

Overnatningsstedets tilstand og faciliteter

5,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Houria

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fin hotel og venlige personnel.☺
Fantastisk oplevelse. Tilfredsstillende, der var kun internet forbindelse lidt svage.💕☺
Overnattede 4 nætter i oktober 2019
Svar fra Imran den 4. nov. 2019
Dear Ms. Houria, Thank you so much for staying with Byblos Hotel and your positive feed back. Looking forward to welcome you back.

10/10 Fremragende

Luiz Antonio

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente localização
Excelente custo beneficio , principalmente pela localização próximo á transportes , restaurantes e etc,
Overnattede 4 nætter i marts 2023

4/10 Dårligt

Thamim

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Hotel boasts of great facilities and views however it is very run down and in need of renovations. The pictures of the hotel need to be updated to current conditions. The pool and spar were in unacceptable conditions. I did not have a good experience at this hotel.
Overnattede 3 nætter i marts 2023

4/10 Dårligt

Bahram

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2022
Svar fra Management den 15. nov. 2022
Dear Mr. Bahram,Thank your for your kind review and stayed with Byblos Hotel.Looking forward to welcome you in future to make your stay comfortable.

4/10 Dårligt

Didier

Synes ikke om: Service og personale
Room was not as requested. Smelly and having several defects. Requested maintenance service daily!
Overnattede 2 nætter i juli 2022
Svar fra Management den 24. jul. 2022
Dear Mr. Didier, Thank you for your stay and kind review. Please accept our sincerest apology for inconvenience you may face during your stay. Our motto to make guest stay comfortable. You may speak to duty manager during your stay to avoid above situation. We will work on your review to make your stay comfortable on upcoming arrival. Looking forward to welcome you.

8/10 Udmærket

Anjana

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Near metro,
Overnattede 2 nætter i maj 2022
Svar fra Management den 14. jun. 2022
Dear Ms. Anjana, Thank you for staying with Byblos Hotel and your positive feed back for your recent stay. Hope you have enjoyed your stay with Byblos Hotel. Looking forward to welcome you back.

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best in town
Overnattede 3 nætter i marts 2022
Svar fra Imran den 4. apr. 2022
Dear Sir / Madam, Thank you for staying with Byblos Hotel and your positive preview. We are glad to hear that we met your expectation and made your stay comfortable. Looking forward to welcome you back.

2/10 Forfærdeligt

Gary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The music pumping from the night club on the 15th floor every night is deafening and ruined my sleep on mosts nights. Even after moving rooms I lost sleep.
Overnattede 4 nætter i januar 2022
Svar fra Management den 1. feb. 2022
Dear Mr. Gary, Our goal is to make every guest a happy guest when they stay with us. We apologize for the inconvenience you encountered during your stay with us. kindly know that your comments will be communicated with the team and we will strive to improve our services. We sincerely hope that we will have the pleasure of welcoming you back in the near future so that we can provide you a more complete experience.

10/10 Fremragende

Juhana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Over all good experience. Nice location absolutely friendly and serving attitude staff. Nice English Pub downstairs. Worth the money.
Overnattede 1 nat i januar 2022
Svar fra Management den 23. jan. 2022
Dear Ms. Juhana, We appreciate the time you took to write a positive and kind review. We are glad you have enjoyed your stay with us and that you found our staff friendly and helpful. We look forward seeing you soon again. Have a great day!

2/10 Forfærdeligt

Lilljan

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 10 nætter i december 2021
Svar fra Management den 12. jan. 2022
Dear Ms. Lilljan, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are sorry to hear that we have not met your expectations and we apologize for the inconvenience you encountered in your stay with us. Kindly know that your comments will be communicated with the team and we will strive to improve our services. We sincerely hope that we will have the pleasure of welcoming you back in the near future so that we can provide you a more complete experience.

4/10 Dårligt

Norma

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Average, not too clean.
Overnattede 10 nætter i december 2021
Svar fra Management den 12. jan. 2022
Dear Ms. Norma, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are sorry to hear that we have not met your expectations and we apologize for the inconvenience you encountered in your stay with us. Kindly know that your comments will be communicated with the team and we will strive to improve our services. We sincerely hope that we will have the pleasure of welcoming you back in the near future so that we can provide you a more complete experience.

4/10 Dårligt

Natu

Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2021

2/10 Forfærdeligt

Paul

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not impressed
Terrible hotel, service was extremely poor, partying all through the night and the hotel not prepared to do anything about it. No hot water for shower or bath. Room hardly cleaned, old and tired hotel. Not worth the money
Overnattede 5 nætter i oktober 2021
Svar fra Imran den 9. nov. 2021
Dear Mr. Paul, Please accept our sincerest apology that we could not meet your expectation. We do care our guest comments and trying to provide more comfort during their stay. Hope this will not be your last impression.

2/10 Forfærdeligt

Ron

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Have been staying at this property for many years but this time was extremely disappointing. For starters the room had cockroaches, the housekeeping told me that their was a towel shortage and they can’t give more than one towel per room, the manager was extremely rude. I had to check out before my departure date due to an emergency and they refused to refund me the balance even though Expedia had spoken to them on phone and approved. Highly disappointed and will never ever stay with them.
Overnattede 5 nætter i oktober 2021
Svar fra Imran den 14. okt. 2021
Dear Sir / Madam, Please accept our sincerest apology for inconvenience you faced during your stay. We are trying to make our guest stay comfortable, your above point will bring to management attention and will be actioned accordingly, with regards to refund, there is a policy you have booked from Expedia, if booking is refundable, hotel will refund to you. However on your next visit we will do something from our end. Hope this will not be your last impression.

4/10 Dårligt

Umut

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Trop bruyant impossible a dormir il y a un club dans lhotel
Overnattede 2 nætter i oktober 2021
Svar fra Imran den 14. okt. 2021
Dear Mr. Umut, Please accept our sincerest apology for inconvenience you may face during your stay. We are trying to make our guest stay comfortable, hope this is not your last impression, we will make sure your next stay will be more comfortable.

8/10 Udmærket

Nigel

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2021
Svar fra Imran den 16. sep. 2021
Dear Mr. Nigel, Thank you for kind and positive feed back. Your feed back allow us to improve our services to make your more comfortable. Looking forward to welcome you.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good service
Overnattede 18 nætter i juli 2021
Svar fra Imran den 5. aug. 2021
Dear Valued Guest, Thank you for your positive feed back and staying with Byblos Hotel. Your feed back is important to us to make your stay more enjoyable. Looking forward to welcome you in future.

6/10 Okay

Mohammed

Overnattede 5 nætter i juni 2021
Svar fra Imran den 1. jul. 2021
Dear Mr. Mohammed, Thank you for staying with Byblos hotel and your feed back. Your feed back is important for us and it help us to improve our services. You can let us know where did not meet your expectation, so we can serve you in better way on your next visit. Looking forward to welcome you.

10/10 Fremragende

Verificeret rejsende

Overnattede 6 nætter i maj 2021
Svar fra Imran den 1. jul. 2021
Dear Respected Guest, Thank you for choosing Byblos Hotel for stay and positive review. We will make sure your future stay will be more comfortable. Looking forward to welcome you.

4/10 Dårligt

Christian

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not really acceptable
No towels avalable for rooms , room was not cleaned properly as there were used tissue by cabinets , drains blocked and bathroom flooded when showering. Will go elsewhere in future
Overnattede 1 nat i april 2021
Svar fra Management den 13. apr. 2021
Dear Mr. Christian, Please accept our sincerest apology for inconvenience you faced during your stay. If you can provide your reservation detail, so we can look in to it, so it will not happen in future. We love to make your stay comfortable. Hoping your consideration this time.

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel easy to find good location and staff good take care clean room
Overnattede 1 nat i marts 2021
Svar fra Management den 15. mar. 2021
Dear Sir / Madam, Thank you for choosing Byblos Hotel for your stay and sharing your positive review. Looking forward to welcome you back.

4/10 Dårligt

alaa

Forretningsrejsende
Synes ikke om: Rengøring
Overnattede 7 nætter i marts 2021
Svar fra Management den 15. mar. 2021
Dear Mr. Alaa, Please accept our sincerest apology to hear that we did not meet your exception, if you can share your review by emailing us or by call, so we can make improvement on those areas and can make your stay more comfortable on your next visit.

10/10 Fremragende

Verificeret rejsende

Overnattede 2 nætter i marts 2021
Svar fra Imran den 25. mar. 2021
Dear Sir / Madam, Thank you for your positive review and staying with Byblos Hotel. Looking forward to welcome you in future to make your stay more comfortable and enjoyable.

6/10 Okay

Raheel

Synes ikke om: Service og personale
Overnattede 10 nætter i januar 2021
Svar fra Imran den 15. jan. 2021
Dear Mr. Raheel, Thank you for your review and staying with Byblos Hotel. Looking forward to welcome you in future to make your stay more comfortable.

4/10 Dårligt

attia

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 12 nætter i december 2020
Svar fra Imran den 12. jan. 2021
Dear Sir / Madam, Thank you for staying with Byblos Hotel and sharing your review, it's unfortunate to hear that we did not meet your expectation, you have given lower rating. We hope that we will have the chance to hear more about your experience to address the matter. We do hope that you will consider us again on your future accommodation needs.

8/10 Udmærket

Samir

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i december 2020
Svar fra Imran den 12. jan. 2021
Dear Sir / Madam, Thank you for positive review and staying with Byblos Hotel. Looking forward to well come you back.

8/10 Udmærket

tamar

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
best hotel
my stay was very good clean and comfortable room.the location is perfect.
Overnattede 4 nætter i november 2020
Svar fra Imran den 30. nov. 2020
Dear Mr. Tamar, Thank you for choosing Byblos Hotel and a positive review for your stay. We love to make your stay comfortable and more enjoyable. Looking forward to welcome you back.

8/10 Udmærket

Wendy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent stay for a great value price.
Overnattede 5 nætter i november 2020
Svar fra Imran den 19. nov. 2020
Dear Ms. Wendy, Thank you for staying in Byblos Hotel and your positive feed back. Looking forward to welcome you back to make your future stay more comfortable and enjoyable.

8/10 Udmærket

MerihERTEN, Istanbul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel location is great for reaching to city's touristic activities easily.
Overnattede 5 nætter i august 2020
Svar fra Imran den 3. sep. 2020
Dear Mr. Merih, Thank you for staying with Byblos Hotel and your positive feed. Looking forward to welcome you in future, so we can make your stay more comfortable and enjoyable.

8/10 Udmærket

MerihERTEN, Istanbul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is a good choice both for vacation and business travels. It is located in advantageous place where you may enjoy dining and shopping options around.
Overnattede 7 nætter i juli 2020
Svar fra Imran den 10. aug. 2020
Dear Mr. Merih, Thank you for your kind feed back and staying with Byblos Hotel. Looking forward to make your stay more comfortable and enjoyable.

8/10 Udmærket

Waell

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2020
Svar fra Imran den 30. jul. 2020
Dear Mr. Waell, Thank you so much for positive review and staying with Byblos Hotel. Looking forward to welcome back, to make your stay more comfortable and enjoyable.

8/10 Udmærket

MerihERTEN, Istanbul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel located in a nice place where you may easily find dining and shopping options. Hotel staff is friendly and helpful.
Overnattede 7 nætter i juli 2020
Svar fra Imran den 30. jul. 2020
Dear Mr. Merih, Thank you so much for positive review and staying with Byblos Hotel. Looking forward to welcome back, to make your stay more comfortable and enjoyable.

8/10 Udmærket

MerihERTEN, Istanbul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
That's a nice hotel with reasonable pricing and located at a good place where it's easy to find dining options
Overnattede 7 nætter i juli 2020
Svar fra Imran den 22. jul. 2020
Dear Mr. Merih, Thank you for staying with Byblos Hotel and your positive feed back. Looking forward to welcome you back.

10/10 Fremragende

Rachel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice stay
Good
Overnattede 1 nat i marts 2020
Svar fra Imran den 22. jul. 2020
Dear Ms. Rachel, Thank you for staying with Byblos Hotel and your positive feed back. Looking forward to welcome you back.

2/10 Forfærdeligt

Adryell

Forretningsrejsende
Synes godt om: Værelsets komfort
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Worst experience in Dubai
I booked for 5 days but I stayed only 2 nights. The hotel were with a lot of issues... A/C doesn't working, the hot water worked only 3hs on second day... I changed room 2 times looking for something better but, doesn't happen. I paid exta fees for breakfast. First day when breakfast came, I never even saw so worst food. I left of hotel and they doesn't gave me back any amount or didn't any excuses or sorry about...
2nd room 4am when the room were so hot a d impossible to sleep
Overnattede 5 nætter i juni 2020
Svar fra Imran den 15. jun. 2020
Dear Mr. Adryell, Greeting From Byblos Hotel! Please accept our sincerest apology inconvenience you faced. As you came back today to hotel and discussed with you that booking was non refundable, hence we are unable to refund. However we are please to accommodate you in higher category of room with discounted rate that your previous paid amount will be adjust in this booking. As discussed with you at reception your satisfaction and happiness is our moto, so you can come back to hotel. Looking forward to check in you today.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Was OK
Can’t put my finger on it but won’t be staying again. The place was clean and tidy, a little dated but comfy bed. Booked this by mistake rather the Elite one next to Mall of the Emirates. Outside the streets are littered with hundreds, if not thousands of business cards for 18+ services. App won’t let me upload a photo.
Overnattede 2 nætter i februar 2020
Svar fra Imran den 19. feb. 2020
Dear Guest, Thank you for staying with Byblos Hotel, however street card have no relation with hotel. If you have any comments about hotel, please share with us. Thank you.

8/10 Udmærket

Verificeret rejsende

Overnattede 2 nætter i januar 2020
Svar fra Imran den 3. feb. 2020
Dear Sir / Madam, Thank you for staying with Byblos Hotel and your positive feed back. Looking forward to welcome you again.

8/10 Udmærket

Willy løining

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 20 nætter i december 2019
Svar fra Imran den 23. jan. 2020
Dear Mr. Willy, Thank you for staying with Byblos Hotel and positive feed back. Looking forward to welcome you back.

10/10 Fremragende

Hesham

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2019
Svar fra Imran den 16. dec. 2019
Dear Mr. Hesham, Thank you for staying in Byblos Hotel and positive feed back. We love to welcome you in future to make your stay more enjoyable.

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2019
Svar fra Imran den 16. dec. 2019
Dear Sir / Madam, Thank you for staying in Byblos Hotel and your positive feed back. We love to welcome you in future to make your stay more comfortable and enjoyable.

10/10 Fremragende

Faisal

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i november 2019
Svar fra Imran den 23. nov. 2019
Dear Mr. Faisal, Greeting Of The Day!!! Thank you for staying with Byblos Hotel and positive feed back. We would love to make your stay more comfortable and enjoyable on your next visit. Looking forward to welcome you back in future.

10/10 Fremragende

Ahmed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i november 2019
Svar fra Imran den 27. nov. 2019
Dear Mr. Ahmed, Greeting Of The Day!!! Thank you for staying with Byblos Hotel & your positive feed. Looking forward to welcome you in future to make your stay more comfortable & enjoyable.

8/10 Udmærket

Benjamin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2019
Svar fra Imran den 23. nov. 2019
Dear Mr. Benjamin, Greeting Of The Day!!! Thank you for staying with Byblos Hotel and positive feed back. We would love to make your stay more comfortable and enjoyable on your next visit. Looking forward to welcome you back in future.

10/10 Fremragende

mohamed

Overnattede 10 nætter i oktober 2019

6/10 Okay

Jainaba

Forretningsrejsende
Synes ikke om: Service og personale
Overnattede 5 nætter i oktober 2019
Svar fra Imran den 4. nov. 2019
Dear Jainaba, Thank you so much for staying with Byblos Hotel and your kind feed back. Looking forward to welcome you back.

4/10 Dårligt

patrick

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Shower didnt work properly for 2 days and had no hot water at all another day.
Overnattede 7 nætter i oktober 2019
Svar fra Imran den 4. nov. 2019
Dear Mr. Patrcik, Thank you so much for staying with Byblos Hotel and please accept our sincerest apology for inconvenience you faced for two days. We would love to upgrade your room on next visit and will make your stay more comfortable. Looking forward to welcome you back.

10/10 Fremragende

Soungho

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2019
Svar fra Imran den 4. nov. 2019
Dear Mr. Soung, Thank you so much for staying with Byblos Hotel and your positive feed back. Looking forward to welcome you back.

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Horrible service and very impolite staff. I waited for my room 2 hours for a check-in at 10pm.
Overnattede 2 nætter i oktober 2019
Svar fra Imran den 11. okt. 2019
Dear Sir / Madam, Please accept our sincerest apology for inconvenience you faced upon check in. Sorry to hear that you have waited for 2 Hours for check in. Hotel check in time is 14:00 Hrs on the day of arrival, if you can provide your booking detail so we can check further and do improvement area need to be and make your upcoming stay comfortable.

6/10 Okay

Maureen, Abu Dhabi

Synes ikke om: Service og personale, faciliteter
Good price and spacious room. Very lengthy and unfriendly check in.
Overnattede 1 nat i oktober 2019
Svar fra Imran den 6. okt. 2019
Dear Sir / Madam, Thank you for staying with Byblos hotel and your kind feed back. We are sorry to hear that check in was not friendly and it's took time. If you can share your room number, so we can find out detail and improve our service for future. Waiting for your swift reply

6/10 Okay

Vanessa

Overnattede 6 nætter i august 2019