Thank you for sharing your review following your stay with us. We are delighted to know that you had a great stay with us. We look forward to welcoming you back again soon at Grand Mercure Hotel and Residences Dubai.

Dear Niels E, Thank you for sharing your review following your stay with us. We apologize for the inconvenience caused. The care and comfort of our guests is our number one priority and we hope we will have the opportunity to welcome you back soon.

Dear Ann, Thank you for sharing your review following your stay with us. We apologize for the inconvenience caused that said we shall ensure you this matter will be improved accordingly. The care and comfort of our guests is our number one priority and we hope we will have the opportunity to welcome you back soon. Best Regards, Ahmed Abbas Front Office Manager

Lieber Michael, vielen Dank für Ihr positives Feedback! Wir freuen uns, dass Ihnen unser Personal und die Lage gefallen haben. Unsere 24/7 geöffneten Einkaufsmöglichkeiten und die Nähe zur Metro sind weitere Annehmlichkeiten, die wir gerne bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Grand Mercure Dubai City

Dear David, We sincerely apologize for the inconvenience you faced during your recent stay. We appreciate your feedback regarding the room condition and the maintenance management. It is heartening to know that our staff promptly addressed your concerns and upgraded your room. Your comfort is our top priority, and we regret that we fell short of your expectations this time. Rest assured that we will look into the issues you raised to prevent recurrence. We value your feedback as it helps us improve. Should you reconsider, we would love to have another opportunity to provide you with a seamless experience. Warm regards, Grand Mercure Dubai City

Dear Philippe, thank you for your kind words. We are delighted to hear that you enjoyed our team's service, breakfast, and facilities. We look forward to welcoming you back at Grand Mercure Dubai City. Best regards, Grand Mercure Dubai City

Dear Valued Guest,We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely.

Dear Valued Guest,We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely.

Dear Valued Guest,We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely.

Dear Valued Guest,We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely.

Geachte Kerim, We willen onze oprechte excuses aanbieden voor de teleurstellende ervaring die u heeft gehad in ons hotel. We waarderen uw feedback over de ontbrekende services aan het zwembad, gesloten poolbar en ongemakken met betrekking tot het ontbijt en kamerbenodigdheden. Het spijt ons ook dat het delen van faciliteiten met het naburige hotel en de beperkingen van valet parking na 01:00 uur afbreuk hebben gedaan aan uw verblijf. We nemen uw opmerkingen serieus en zullen deze gebruiken om onze diensten te verbeteren. Ons streven is altijd om een hoog niveau van gasttevredenheid te bieden en we zullen uw opmerkingen over de roomservice en ongewenst gedrag bij het zwembad zeker aankaarten. Nogmaals onze excuses en we hopen dat u ons in de toekomst nog een kans geeft om uw verwachtingen te overtreffen. Met vriendelijke groet, Grand Mercure Dubai City

Dear Rashad, thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to provide excellent service to all our guests. Warm regards, Grand Mercure Dubai City

Dear Khaled, thank you for your feedback. We appreciate your kind words about Miss Renuka. We apologize for the issue you experienced with the odor on the 8th floor. Rest assured, we will address this promptly. Kind regards, Grand Mercure Dubai City.

Dear Valued Guest,We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely.

Dear Ali, thank you for your feedback. We are pleased you found our proximity to the airport and metro convenient. Regarding restaurants, we recommend exploring our in-house dining options for a delightful experience. Looking forward to welcoming you back. Best regards, Grand Mercure Dubai City

Dear George N, thank you for highlighting our excellent staff, service, and convenient location. We appreciate your feedback regarding the hotel's condition. We are continuously working on updates and remodeling to enhance our guests' experience. We look forward to welcoming you back soon. Goodbye! Grand Mercure Dubai City

Dear Imran, we apologize for any confusion regarding our shuttle service. Kindly note that our policy states a charge for pick-up and drop-off services. We appreciate your feedback and will strive to communicate more clearly in the future. Best regards, Grand Mercure Dubai City

Dear Raj Kumar, thank you for sharing your feedback with us. We apologize for the inconvenience caused regarding the room arrangement and the airport transfer service. Please note that our policies ensure accurate room allocation and service availability. We are glad to hear that you found your stay comfortable and enjoyed the breakfast options. Your satisfaction is our top priority, and we hope to welcome you back for an improved experience. Warm regards, Grand Mercure Dubai City

Dear Kiarash, Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you faced during your recent stay at Grand Mercure Dubai City. We regret the issues with the air conditioning, room type, soap availability, and shower condition you encountered. Rest assured, we have taken note of your concerns to ensure immediate rectification. We are delighted to hear that you appreciated our proximity to the airport and the commendable cleaning services. Your feedback is invaluable to us as we strive to enhance our guests' experiences. We hope to have the opportunity to welcome you back and provide you with a much-improved stay. Warm regards, Grand Mercure Dubai City

Dear Catherine, thank you for your positive review! We are delighted to hear that you found our hotel to be of good value and conveniently located near the airport. We hope to welcome you back soon. Goodbye and warm regards, Grand Mercure Dubai City.

Dear Valued Guest,We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely.

Dear Veerpal, We apologize for the inconvenience you faced regarding cleanliness. We have strict cleaning protocols in place to ensure a pristine environment for all our guests. Your feedback is valuable, and we will address this issue promptly. We hope to welcome you back soon. Best regards, Grand Mercure Dubai City.

Cher Ismael, merci pour votre aimable commentaire. Nous sommes ravis de savoir que vous avez apprécié notre emplacement près de la station de métro GGIGO, ainsi que notre personnel et le petit déjeuner. Nous espérons vous accueillir à nouveau bientôt. Cordialement, Grand Mercure Dubai City.

Dear Valued Guest,We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely.

Dear Valued Guest,We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely

Dear Mohammad Abdur, Thank you for your review and for choosing Grand Mercure Dubai City for your stay. We are delighted to hear that you had a great experience with us. Our team strives to provide exceptional service to all our guests, and we are pleased that we were able to meet your expectations. We appreciate your feedback and look forward to welcoming you back for another wonderful stay. Best regards,Grand Mercure Dubai City

Dear Valued Guest,We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely.

Dear Valued Guest,We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely

Dear Samir, thank you for choosing to stay at Grand Mercure Dubai City and for sharing your feedback with us. We apologize for any inconvenience caused regarding the hotel shuttle service. We appreciate your understanding and will take your feedback into consideration for future improvements. We hope to have the opportunity to welcome you back in the future. Best regards, Grand Mercure Dubai City.

Dear Valued Guest,We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely.

Chère Souha,Nous vous remercions d'avoir pris le temps de partager votre expérience avec nous. Nous sommes désolés d'apprendre que vous n'avez pas été entièrement satisfait de notre offre alimentaire, en particulier le petit déjeuner. Votre avis est important pour nous et nous le prenons en compte. Nous ferons de notre mieux pour améliorer notre sélection de plats afin de mieux répondre à vos attentes.Nous espérons avoir l'opportunité de vous accueillir à nouveau à Grand Mercure Dubai City pour vous offrir une expérience plus agréable.Cordialement,Grand Mercure Dubai City

Dear Valued Guest,We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely.

Dear Zulfiqar, thank you for your positive review of your stay at Grand Mercure Dubai City. We are delighted to hear that you enjoyed your experience with us and that our facilities met your expectations. We hope to welcome you back soon. Best regards, Grand Mercure Dubai City.

Dear Eric, thank you for taking the time to share your positive experience with us. We are delighted to hear that you received great service from our staff. Your kind words are truly appreciated. We look forward to welcoming you back to Grand Mercure Dubai City. Best regards, Grand Mercure Dubai City.

Dear John, Thank you for taking the time to share your positive experience at Grand Mercure Dubai City. We are delighted to hear that you enjoyed your stay and that the breakfasts were wonderful, especially the made-to-order omelettes. We appreciate your kind words regarding our Cluster Duty Manager, Zakariyae Bensbih, and the assistance provided by technicians Kasif and Brahma. Your feedback is valuable to us, and we look forward to welcoming you back in the future. Best regards,Grand Mercure Dubai City

Dear Valued Guest,We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely.

Dear Valued Guest,We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely.

Dear Valued Guest,We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely.

Dear Valued Guest,We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely.

Dear Valued Guest,We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely.

Dear Valued Guest,We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely.

Dear Valued Guest,We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely.

Dear Valued Guest,We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely.

Dear Valued Guest,We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely.

Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay with us. We sincerely appreciate your comments.Your satisfaction is our priority, and we are grateful for your valuable feedback. We look forward to the opportunity of welcoming you back on your future visits.Best regards,Hotel Management

Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay with us. We sincerely appreciate your comments, and we are pleased to hear about your experience.Your satisfaction is our priority, and we are grateful for your valuable feedback. We look forward to the opportunity of welcoming you back on your future visits.Best regards,Hotel Management

Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay with us. We sincerely appreciate your comments, and we are pleased to hear about your experience.Your satisfaction is our priority, and we are grateful for your valuable feedback. We look forward to the opportunity of welcoming you back on your future visits.Best regards,Hotel Management

Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay with us. We sincerely appreciate your comments, and we are pleased to hear about your experience.Your satisfaction is our priority, and we are grateful for your valuable feedback. We look forward to the opportunity of welcoming you back on your future visits.Best regards,Hotel Management