Overnatningsstedets facade
Tjek tilgængelighed

Anmeldelser af Elite Byblos Hotel

5 out of 5
Elite Byblos Hotel
Al Barsha 1, Next to Mall of the Emirates, Dubai

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 332 af i alt 701 anmeldelser" "
Bedømmelse på 8 − Udmærket. 242 af i alt 701 anmeldelser" "
Bedømmelse på 6 − Okay. 79 af i alt 701 anmeldelser" "
Bedømmelse på 4 − Dårligt. 24 af i alt 701 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 24 af i alt 701 anmeldelser" "

9,0/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Camilla

Fint hotel nær Mall. Dog larm fra natklub. Ok morgenmad. Lidt slidt. Få solsenge. Rengøring svingende.
Overnattede 7 nætter i april 2024
Svar fra Elite Byblos Management den 13. apr. 2024
Dear Ms. Camilla,Thank you for staying with Elite Byblos Hotel and giving some time for your valuable feedback. Your comments helps us to improve our services.Looking forward to welcome you in Future.

4/10 Dårligt

ubaid

Synes ikke om: Rengøring, service og personale, værelsets komfort
Bad service.
The first day there was no problems, but the second day the wi-fi was not working. They tried to fix it, but we had the same problems the day after, so we could not work from the room but had to go in the reception/lobby. Then we had problems with the service, we ordered food from outside, and asked the hotel to bring us plates/spoon, it took them 45 minutes. Nexg day we asked for some plates/spoon, they did not come and we had to call them twice. They were not busy, they just forgot us. We also had some problems with the lobby calling us in the morning 04-05 am, and we asked them why they called us, it was a mistake. Btw we have to kids, so it was very disturbing.
Overnattede 6 nætter i januar 2024
Svar fra Elite Byblos Management den 11. feb. 2024
Dear Mr. Ubaid,Thank you for staying with Elite Byblos Hotel and your kind feed back about your recent stay. Please accept our sincerest apology for inconvenience you faced during your stay. If you are using VPN in your device there will be issue with internet.Further review was brought to management, hope this will be not your las impression and will allow us to serve you again.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 7 nætter i maj 2019
Svar fra Shahzad Butt General Manager den 7. jul. 2019
Dear Guest, Thank you for giving us your positive rating! On behalf of the Elite Byblos team, we thank you and we hope to welcome you again in the future. Best regards, Shahzad Butt General Manager

8/10 Udmærket

hani

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super service.
Flot hotel, gode faciliter, rene værelser, super personale. Kan varmt anbefales.
Overnattede 11 nætter i april 2019

6/10 Okay

Sten Sasso

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i april 2019

2/10 Forfærdeligt

Jesper Frank

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ikke et 5-stjernet hotel - max. 3-stjerner
I beskrivelse af hotellet stod der - udover at hotellet var 5-stjernet - en masse rosende ord om hotellets faciliteter (restauranter, omfattende morgenmad, hurtig check-in og out, renlighed etc.). Hotellet var ikke i nærheden af at være 5-stjernet - max. 3-stjerner. Morgenmaden var meget beskeden, sløvt personale i restauranterne, laaaangsom in- og udcheckning og rum, der ikke blev rengjort flere dag i træk. Kunne forstå på taxa chaufførerne i området, at hotellet indenfor de seneste år havde skiftet navn og ejere flere gange. Oplevelsen levede slet ikke til beskrivelsen af hotellet på hotellets hjemmeside. Regner ikke med at komme tilbage.
Overnattede 4 nætter i februar 2019

8/10 Udmærket

Safe

God beliggenhed
Overnattede 2 nætter i november 2018
Svar fra Gregory Odera den 7. dec. 2018
Dear user Safe, Thank you for sharing your review and we look forward to welcoming you back soon. Regards, Gregory Odera, Manager on Duty.

10/10 Fremragende

Morten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Michael B.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Forlænget weekend i Dubai
Brugt hotellet til en forlænget weekend hvor vi skulle opleve Dubai. Hotellet ligger ganske fint lige ved siden af kæmpe indkøbscenter og metro samt lige imellem de to bydele hvor der er meget og se. Receptionen var MEGET lidt behjælpelig ved indtjek vi ankom kl.06.00 og ville gerne have vores værelser så hurtigt som muligt, men de gav dem til folk der kom senere, først da vi brokkede os over dette fik vi vores værelser, ellers fin og god betjening, og flot morgenmad.

4/10 Dårligt

Anitha

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ikke 4 stjerner værdig
Vi fik hotellet på tilbud via Hotels.com. 40% af dagsprisen. Havde vi betalt fuld pris så havde vi i den grad været skuffet over hotellets standard. Langsom og dårlig service ved tjek in, der var mange pletter på gulvtæppet på værelset hvorved det så beskidt ud, trist udsigt, en larmende moske lige ud for hotellet, Emerits Mall ligger få meter fra hotellet - det er med til at skabe liv til et ellers kedeligt område. Værelset størrelse var rigtig godt og poolområdet var også fint.

10/10 Fremragende

Nichlas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super ophold
Super godt ophold. Eneste minus var, at de ikke havde executive room ledig ved ankomst, som vi ellers havde bestilt. Vi måtte tage en nat i classic room, hvilket var fint, da vi egentlig ikke var klar over at vi havde booket bedre værelsestype. Til gengæld fik vi gratis benyttelse af hotellets executive lounge. Super ophold med god service. Ligger i gå afstand til Mall of Emirates.

6/10 Okay

Kourosh

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale

10/10 Fremragende

Søren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Jens

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Value for money
We stayed six nights from 3/1-9/1 2013 in a Classic Double Room. Positive: -Large and very modern rooms (almost like a studio apartment). Nice that the bathroom and sleeping area separated. Huge closet. 2 bottles of free mineral water every day. Free WiFi. Very comfortable beds -If you need help with reservations or anything like that ask for Jhon who was the friendliest and qualified of all the staff. He delivered a 5-star service and speaks a perfect English unlike any other employee -Maid service was very efficient. Room was always clean and tidy -5 min walk to Mall of Emirates and the metro. Note that every time you spent 15 min in a taxi, it will take you an hour to get to the metro and your destination. Advice: Take taxi as they are cheap Negative: -People at the reception desk and the concierge did not seem to care, and they were not fluent in English or very service oriented. Especially the concierge was bad. Also at first they claimed that we had to pay taxes, which were already prepaid. Everything was slow -If you are a light sleeper NOTICE that there is a mosque next to the hotel -Not a charming location, but in the middle of everything. I would stay closer to FiDi, Dubai Mall or Dubai Marina the next time. -Room service food wasn't very good -95% of the other guests are Russians. In general they behaved quite rude and loud -Roof top pool area is nice but small -Not luxurious like other five star hotel. At its best it's four starred due to the rooms

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Mikkel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert hotel med god placering
Vi har boet på hotellet i 5 nætter og har været yderst tilfredse. Servicen i receptionen er meget venlig. Værelserne er pæne og rene. Hotellet ligger ved emiraternes mall og i gåafstand til metro, hvilket har været vores foretrukket transport under opholdet i Dubai.

10/10 Fremragende

Andrew

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved our stay. Handy to the Mall of the Emirates to catch buses and tourist connections from. Staff were friendly and helpful. Breakfast was brilliant.
Overnattede 4 nætter i maj 2024
Svar fra Elite Byblos Management den 16. maj 2024
Dear Mr. Andrew, Greetings from Elite Byblos Hotel! We appreciate your effort giving us a review rating. Your positive response is highly appreciated. We are looking forward to welcome you once again here in Elite Byblos Hotel.

10/10 Fremragende

Osama

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was very nice
Overnattede 7 nætter i maj 2024
Svar fra Elite Byblos Management den 16. maj 2024
Dear Mr. Osama,Greetings from Elite Byblos Hotel! We appreciate your effort giving us a review rating. Your positive response is highly appreciated. We are looking forward to welcome you once again here in Elite Byblos Hotel.

6/10 Okay

Candy

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pros: Comfortable Friendly & helpful staff (mostly) Affordable Food is decent & relatively well-priced Free water Clean hotel, nice pool Cons: Internet is terrible! Soda & other drinks way overpriced. Go down the street to the local markets for drinks. Our room lights randomly turning on while trying to sleep. TV only local content, no way to connect to YouTube, Netflix, etc. HDMI cable did not work with TV. If it rains, huge puddles out front prevent travel. Loud thumping music and kids screaming until 2-3am EVERY night. Laundry service fees are ridiculous! We stayed 20 days and needed laundry done. A small bag, not even a full load of laundry, would have cost us over $80 USD. Laundry service was rude. Fridge needs replacement, barely cold, food spoils, leaking water from who knows where. Sink drain in our room was broken and would fall off every time you ran water, couldn’t be closed. Had to ask staff for many things that should have been part of the room cleaning (e.g., clean glasses, toilet paper), and sometimes had to ask for the same thing multiple times. Says 5 star. I’m curious: Out of how many stars? I’m not sure if the rating is like US, but I have stayed at better hotels rated 3 stars. Tile around pool is VERY slippery. Be careful!!!! My husband, my son, and I ALL almost fell.
Overnattede 20 nætter i april 2024
Svar fra Elite Byblos Management den 8. maj 2024
Dear Ms. Candy,Thank you for sparing us sometime to share your experience with us. It was indeed a great pleasure to have been a service to you. On the other hand, we would like to sincerely apologize for the inconvenience you have experienced. Please rest assured that we have addressed your concern to the respective department for corrective measure. We promise that you will see the improvements during your next stay with us. We hope to welcome you again in the near future.

10/10 Fremragende

Mark

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr zu empfehlen. Gerne dort wieder übernachten.
Overnattede 6 nætter i april 2024
Svar fra Elite Byblos Management den 1. maj 2024
Dear Mr. Mark,Thank you for staying with Elite Byblos Hotel and giving your valuable feedback. It's great to know that we meet your expectation and made your stay comfortable. Looking forward to welcome you back in future.

10/10 Fremragende

AURELIE

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tres bon hotel, à distance de marche du mall of emirates et de la station de bus et de metro. Il y a aussi une supérette à coté. Tres contente du buffet du petit dejeuner, dommage que ce soit tous les jours la meme chose mais comme il y a bcp de choix cest tres bien. J'enlève juste une etoile pour le chantier bruyant juste en face de ma chambre et la vue sur l'immeuble en construction. Dans l'ensemble tres bon hôtel, je recommande.
Overnattede 5 nætter i april 2024
Svar fra Elite Byblos Management den 29. apr. 2024
Dear Aurelie,Thank you for staying with Elite Byblos hotel and sparing your valuable time for positive feed back. Good to hear that we made your stay comfortable and you have enjoyed your stay us.Looking forward to welcome you.

2/10 Forfærdeligt

Leila

Overnattede 1 nat i april 2024
Svar fra Elite Byblos Management den 16. maj 2024
Dear Ms. Leila, Thank you for sparing us sometime to share your experience with us. It was indeed a great pleasure to have been a service to you. On the other hand, we would like to sincerely apologize for the inconvenience you have experienced. Please rest assured that we have addressed your concern to the respective department for corrective measure. We promise that you will see the improvements during your next stay with us.We hope to welcome you again in the near future.

10/10 Fremragende

Modibo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i april 2024
Svar fra Elite Byblos Management den 29. apr. 2024
Thank you for staying with Elite Byblos hotel and sparing your valuable time for positive feed back. Good to hear that we made your stay comfortable and you have enjoyed your stay us.Looking forward to welcome you.

10/10 Fremragende

Kathryn

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service in this clean, modern, well-located hotel.
Overnattede 7 nætter i april 2024
Svar fra Elite Byblos Management den 13. apr. 2024
Dear Ms. Kathryn,Thank you for staying with Elite Byblos hotel and giving your valuable feed back. It's good to hear that you have enjoyed your stay and we made your stay comfortable.Looking forward to welcome you in future.

6/10 Okay

Sascha

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale
Alles ok, nicht mehr, nicht weniger. Etwas in die Jahre gekommen, gute Anbindung, essen schmeckt, günstig, Personal bemüht…
Overnattede 7 nætter i april 2024
Svar fra Elite Byblos Management den 8. apr. 2024
Dear Ms. Sascha,Thank you for sparing us sometime to share your experience with us. It was indeed a great pleasure to have been a service to you. Hope you have enjoyed your stay with us.Looking forward to welcome you in Future.

8/10 Udmærket

Bina, LONDON

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was ok
Overnattede 2 nætter i april 2024
Svar fra Elite Byblos Management den 8. apr. 2024
Dear Ms. Bina,Thank you for staying with Elite Byblos Hotel and giving some time for your valuable feedback. Your comments helps us to improve our services. Hope you have enjoyed your stay with us.Looking forward to welcome you in Future.

10/10 Fremragende

Maria Alexandra

Synes godt om: Service og personale
Great place to stay!!
Overnattede 8 nætter i marts 2024
Svar fra Elite Byblos Management den 4. apr. 2024
Dear Ms. Maria,Thank you for staying with Elite Byblos Hotel and giving your valuable feedback. It's great to know that we meet your expectation and made your stay comfortable. Looking forward to welcome you back in future.

10/10 Fremragende

DIEGO, Bogotá

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Buena Calidad
Overnattede 6 nætter i marts 2024
Svar fra Elite Byblos Management den 4. apr. 2024
Dear Mr. Diego,Thank you for staying with Elite Byblos hotel and giving your valuable feed back. It's good to hear that you have enjoyed your stay and we made your stay enjoyable.Looking forward to welcome you in future.

10/10 Fremragende

ingrid

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect
Overnattede 6 nætter i marts 2024
Svar fra Elite Byblos Management den 25. mar. 2024
Dear Ms. Ingrid,Thank you for staying with Elite Byblos Hotel and sparing time to provide your feed back about your recent stay. We are glad to hear that you have enjoyed your stay with us. Our aim to make your stay comfortable and enjoyable.Looking forward to welcome you in future.

10/10 Fremragende

LUIS

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No fue fácil conseguir taxi hacia el puerto de embarque para un crucero. El personal no es idóneo para llegar.
Overnattede 1 nat i marts 2024
Svar fra Elite Byblos Management den 25. mar. 2024
Dear Mr. Luis,Thank you for staying with Elite Byblos Hotel and sparing time to provide your feed back about your recent stay. We are glad to hear that you have enjoyed your stay with us. Our aim to make your stay comfortable and enjoyable.Please accept our apology for inconvenience you faced to get taxi from out side of hotel. We will guide our staff to assist guest for taxi as much as we can. Now taxis / limo services are available on application. On road taxi is subject to availability and do not have any option to call them and book it.Looking forward to welcome you in future.

8/10 Udmærket

Gibriel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff were helpful
Overnattede 9 nætter i februar 2024
Svar fra Elite Byblos Management den 3. mar. 2024
Dear Mr. Gibriel,Thank you for choosing Elite Byblos hotel for your stay and giving some valuable time for kind feed back. We love to make our guest stay comfortable and enjoyable.Looking forward to welcome you in future.

6/10 Okay

Noor

Rejste med familie, Rejste med familie og småbørn
Very disappointed, it is touted as a 5 star but at the most it would be a 4*. Good things: Parking, close to Mall of Emirates Bad things: dated decor, breakfast limited and disappointing, has a bar/pub on the ground floor which invites drunks and fights, lots of people hanging around lobby, not worth the price
Overnattede 7 nætter i februar 2024
Svar fra Elite Byblos Management den 3. mar. 2024
Dear Mr. Noor,Thank you for sparing us sometime to share your experience with us. It was indeed a great pleasure to have been a service to you. On the other hand, we would like to sincerely apologize for the inconvenience you have experienced. Please rest assured that we have addressed your concern to the respective department for corrective measure. We promise that you will see the improvements during your next stay with us. We hope to welcome you again in the near future.

6/10 Okay

Mohammad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Carpet in hallways needs to changed, brighter lighting needed in bathroom.
Overnattede 8 nætter i februar 2024
Svar fra Elite Byblos Management den 3. mar. 2024
Dear Mr. Mohammad,Thank you for sparing us sometime to share your experience with us. It was indeed a great pleasure to have been a service to you. On the other hand, we would like to sincerely apologize for the inconvenience you have experienced. Please rest assured that we have addressed your concern to the respective department for corrective measure. We promise that you will see the improvements during your next stay with us. We hope to welcome you again in the near future.

6/10 Okay

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I chose this hotel as it seemed to be centrally located near the 'Mall of the Emirates' for a 3 night stay All staff were courteous and helpful. There was a wide selection of cuisines to chose in the dining room. My 3* rating is due to the bass rhythm from the night club on the ground floor reverberating through the building up to my room on the 11th floor disturbing my sleep every night. I mentioned it to reception, who offered to change my room, but it is outside of their control.
Overnattede 3 nætter i januar 2024
Svar fra Elite Byblos Management den 11. feb. 2024
Dear Mr. Stephen,Thank you for staying with Elite Byblos Hotel and giving your valuable time for feedback and kind understanding. Please accept our sincerest apology you faced during your stay.Looking forward to welcome you in future and will accommodate away from night club.

2/10 Forfærdeligt

Anita Robøle

Rejste med familie
Music from nightclub until 03.00 am, non smoking room that smelled tobacco. Breakfast was under medium. Not a 5 star hotel, Max 3 star, stay away
Overnattede 1 nat i februar 2024
Svar fra Elite Byblos Management den 11. feb. 2024
Dear Ms. Anita,Thank you for choosing Elite Byblos Hotel and giving valuable time for feed back. Please accept our sincerest apology for inconvenience you may faced during your stay. We are always at your service to make your stay comfortable, you could speak to duty manager to resolve your issue, so he / she can resolve it. Your review was delivered to management.Hope this will not be your last impression towards Elite Byblos Hotel and will be back to allow us to serve you in better way.

8/10 Udmærket

Leticia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i december 2023
Svar fra Elite Byblos Management den 11. feb. 2024
Dear Ms. Leticia,Thank you for staying with Elite Byblos Hotel and your kind rating about your recent stay. We love to make our guest stay comfortable.Looking forward to welcome you in future.

6/10 Okay

Ashfaque

Overnattede 3 nætter i december 2023
Svar fra Elite Byblos Management den 11. feb. 2024
Dear Mr. Ashfaque,Thank you for staying with Elite Byblos Hotel and your kind rating about your recent stay.Looking forward to welcome you.

10/10 Fremragende

Anzdin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra Elite Byblos Management den 11. feb. 2024
Dear Mr. Anzdin,Thank you for staying with Elite Byblos Hotel and positive review. Our moto to make our guest stay comfortable and enjoyable.Looking forward to welcome you back.

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023
Svar fra Elite Byblos Management den 14. dec. 2023
Dear Valued Guest,Thank you for staying with Elite Byblos Hotel and giving your valuable time for positive feed back. It's great to hear that you have enjoyed your stay and our team made your stay comfortable.Looking forward to welcome you in future.

10/10 Fremragende

sohail

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Location of the property is very good
Overnattede 1 nat i november 2023
Svar fra Elite Byblos Management den 3. dec. 2023
Dear Mr. Sohail,Thank you for sparing us sometime to share your experience with us. It was indeed a great pleasure to have been a service to you and it's great to hear our team made your stay comfortable.We hope to welcome you again in the near future.

6/10 Okay

TAMER, florence

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Neighborhood is very nice, but it is very hard to connecting highway
Overnattede 5 nætter i november 2023
Svar fra Elite Byblos Management den 9. nov. 2023
Dear Mr. Tamer,Thank you for staying with Elite Byblos Hotel and giving your valuable time for feed back. Your feed back allows us to improve our services. You can get bus or metro from Mall Of The Emirates or Taxi is available 24 x 7.Looking forward to welcome you in future.

10/10 Fremragende

Houssam

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice stay will sure come back
Overnattede 2 nætter i oktober 2023
Svar fra Elite Byblos Management den 9. nov. 2023
Dear Mr. Houssam,Greeting OF The Day!!!Thank you for staying with Elite Byblos Hotel and giving your valuable time for positive feed back. It's great to hear that you have enjoyed your stay and our team made your stay comfortable.Looking forward to welcome you in future.

10/10 Fremragende

Houssam

Overnattede 1 nat i november 2023
Svar fra Elite Byblos Management den 27. nov. 2023
Dear Mr. Houssam,Thank you for your positive review and staying with Elite Byblos Hotel. Your review help us to improve our services. Our aim to make our guest stay comfortable and enjoyable.Looking forward to welcome you in future.

8/10 Udmærket

Tariq

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Property was very clean suite we had was big with high ceiling but only one king bed which is not enough for four of us. Actually Expedia tricked us by saying sleep 4. A bar and a night club downstairs made the property very noisy and can smell cigarettes every night. The area is very crowded it took about 10 to 15 minutes just to get out of from there
Overnattede 9 nætter i oktober 2023
Svar fra Elite Byblos Management den 4. nov. 2023
Dear Mr. Tariq,Thank you for staying with Elite Byblos hotel and your kind review. It's good to know that your stay was comfortable. Regards to Expedia, hotel is unable to do anything. Rest of your concern will be taken to management to serve you in better way in future.Looking forward to welcome you.

10/10 Fremragende

Olga

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i oktober 2023
Svar fra Elite Byblos Management den 4. nov. 2023
Dear Ms. Olga,Thank you for staying in Elite Byblos Hotel and your positive review. It's good to hear that we have met your expectation and made your stay comfortable.Looking forward to welcome you in Future.

6/10 Okay

Patrick

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place a few improvements needed
The stay was great and the property is in great condition. The swimming pool was under repair and thus not available! This was never disclosed at the time of reservation, I think it should be clear. The alternatives provided their timing was not the most convenient. The gym is small and rather dark, more lighting would do it well. Towels quality can be improved, on some days some were tired
Overnattede 5 nætter i oktober 2023
Svar fra Elite Byblos Management den 30. okt. 2023
Dear Mr. Patrick,Thank you for Staying in Elite Byblos Hotel and your kind review. Your review helps us to improve our services.Your review will deliver to management, we will work on it and make all possible effort to make our guest stay comfortable.Looking forward to welcome you in future.

10/10 Fremragende

Mina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i oktober 2023
Svar fra Elite Byblos Management den 30. okt. 2023
Dear Mr. Mina,Thank you for staying in Elite Byblos hotel and giving your precious time for kind and positive review.It's good to hear that we met your expectation and made your stay enjoyable.Looking forward to welcome you in future.

8/10 Udmærket

Mazen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good place but not quiet.
Overnattede 1 nat i oktober 2023
Svar fra Elite Byblos Management den 24. okt. 2023
Dear Mr. Mazen,Thank you for staying Elite Byblos Hotel and gave your valuable time for your feed back. Your feed back allows us to improve our services and to serve you in better way.Looking forward to welcome you back.

4/10 Dårligt

Shahzad Yousaf

Forretningsrejsende
Synes godt om: Værelsets komfort
Kun om du bil bo billig
Elendig mat, skuffende service falsk 5 stjernes hotell
Overnattede 13 nætter i september 2023
Svar fra Elite Byblos Management den 10. okt. 2023
Dear Mr. Shahzad,Greeting Of The Day!!!Thank you for you stay and giving some time for your review. Please accept our apology that we are unable to meet your expectation, we will take your review management. Hope this will not be your last impression.For further assistance you may reach directly to hotel.

10/10 Fremragende

whitley

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The entire staff was fabulous. Very clean hotel close to everything
Overnattede 3 nætter i september 2023
Svar fra Elite Byblos Management den 30. sep. 2023
Dear Mr. Whitley,Thank your for staying with Elite Byblos Hotel and giving your valuable feedback.Your feedback allows us to improve our service, nice to hear that we meet your expectation and made your stay comfortable and enjoyable.Looking forward to welcome you in future.