Dear Valued Guest, First, we would like to thank you for your recent stay with us and for sharing your positive feedback here in Hotels.com. We are glad and delighted to know that you enjoyed your stay with us. We are happy to know that you liked the services provided by our colleagues and the breakfast served in our Cilantro restaurant. Here in Arjaan, we are constantly striving not only to meet but to exceed all our guests expectations at all times. We look forward to welcome you back on your next visit! Sincerely yours, Ayman Ashor General Manager

Dear Valued Guest, Thank you for your recent visit and for sharing your positive feedback here in Hotels.com. We are delighted to read that you had a pleasant overall stay with us. Here in Arjaan, we are constantly striving not only to meet but to exceed all our guests expectations at all times. We look forward to welcome you back on your next visit! Sincerely yours, Ayman Ashor General Manager

Dear Valued Guest, Thank you for your recent stay and for taking your time to share your comments here in Hotels.com. We are happy to read that you liked our facilities and the convenient and accessible location of our hotel apartment. We understand that in today’s world, speed counts and our guests deserves a fast and quality service. Rest assured that we always take necessary action to remedy the situation for the guests as long as it is within our control and capabilities. Thank you for your valuable feedback. I look forward to hearing from you and to welcome you back! Sincerely yours, Ayman Ashor General Manager

Dear Kim, Thank you for taking the time to write in Hotels.com. We are happy to hear back comments from our guests and it’s great to hear that you found our location convenient for sightseeing in Dubai and yes, we do have a lot of nearby hotels for your various dining options. Thank you for your recommendation to other families and we look forward to seeing you soon! Sincerely yours, Mark McCarthy General Manager

Dear Mr. Edward, Thank you for sharing your feedback on Expedia following your recent stay with us at Arjaan by Rotana Dubai Media City.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Sincerely,Timur Ilgaz Cluster General Manager

Dear Mr. Manroop, Thank you for sharing your feedback on Expedia following your recent stay with us at Arjaan by Rotana Dubai Media City.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Sincerely, Timur Ilgaz Cluster General Manager

Dear Mr. Moises,Thank you for sharing your feedback on Expedia following your recent stay with us at Arjaan by Rotana Dubai Media City.It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests.The whole team looks forward to welcoming you back soon.Sincerely, Timur Ilgaz Cluster General Manager

Dear Ms. Silvia,Thank you for sharing your feedback on Expedia following your recent stay with us at Arjaan by Rotana Dubai Media City.I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations.Your recognition of our colleagues is highly appreciated. It is always with pride that I personally share with my colleagues such kind praise for their efforts to exceed guests’ expectations and provide a truly personalized service on all occasions. Thank you for your kind feedback and we look forward to welcoming you back at Arjaan Dubai Media City.Sincerely, Timur Ilgaz Cluster General Manager

Dear Mr. Stewart, Thank you for sharing your feedback on Hotels.com following your recent stay with us at Arjaan by Rotana Dubai Media City.I am delighted to hear that you enjoyed our great location, superb breakfast, and the facilities we offer.However, I sincerely apologize for the inconvenience caused by the noise from the nearby construction site. Please rest assured that we understand how disruptive this can be, especially during your stay. We are actively working with the relevant authorities to address this matter and minimize any disturbances to our guests.I do hope that those incidents will not mere your decision to use our facilities and services and that we will have another opportunity to welcome you back and regain your trust. Once again thank you for your valuable feedback and we look forward to welcoming you back in not-too-distant future.Sincerely, Timur Ilgaz Cluster General Manager

Dear Mr. Ayman, Thank you for sharing your feedback on Hotels.com following your recent stay with us at Arjaan by Rotana Dubai Media City.I sincerely regret to learn that we missed the mark in meeting your expectations due to the outdated rooms and I am pleased to inform you that this is a part of our complete Refurbishment project which is expected to start in the very future. However, in the meantime, we do have 2 floors in the hotel (29th & 30th) which were refurbished together with the lobby and should you choose to stay during your next visit.I do hope that those incidents will not mere your decision to use our facilities and services and that we will have another opportunity to welcome you back and regain your trust. Once again thank you for your valuable feedback and we look forward to welcoming you back in not-too-distant future.Sincerely,Timur IlgazCluster General Manager

Dear Mr. John, Thank you for sharing your feedback on Hotel.com following your recent stay with us at Arjaan by Rotana Dubai Media City.With much pleasure I read about your overall experience with our hotel facilities and services, and it is wonderful to learn how much you enjoyed your time. Thank you especially for appreciating our genuine friendly and attentive team and be assured that your kind praise will be shared with them. With thanks once again, we already look forward to the opportunity of welcoming you back to Arjaan in the very near future.Best regards, Timur Ilgaz Cluster General Manager

Dear Ms. Samah, Thank you for sharing your feedback on Expedia following your recent stay with us at Arjaan by Rotana Dubai Media City.Your feedback about the hotel features is well received and I am pleased to inform you that this is a part of our complete Refurbishment project which is expected to start in the very future. However, in the meantime, we do have 2 floors in the hotel (29th & 30th) which were refurbished together with the lobby and should you choose to stay during your next visit.I apologize for any inconvenience you faced regarding the promptness of our housekeeping. Your feedback is important, and I will address this matter with our housekeeping team to ensure that our service standards are consistently met. Rest assured, we will take the necessary steps to improve the efficiency of our room cleaning services.I also regret any inconvenience caused by the Wi-Fi quality during your stay. Providing a reliable internet connection is crucial for our guests, and my team will investigate and rectify any issues to enhance the Wi-Fi experience for future guests.Once again thank you for your valuable feedback and we look forward to welcoming you back in not-too-distant future.Sincerely, Timur Ilgaz Cluster General Manager

Dear Mr. Alexander,Thank you very much for your very positive review of your recent holiday with us at Arjaan Dubai Media City. With much pleasure I read about your overall experience with our hotel facilities and services, and it is wonderful to learn how much you enjoyed your time. Thank you especially for appreciating our genuine friendly and attentive team and be assured that your kind praise will be shared with them. Your recommendation on Hotels.com is indeed treasured, and I look forward to welcoming you back to Arjaan soon. Best regards, Timur Ilgaz Cluster General Manager

Dear Mr. Frank,Thank you very much for your very positive review of your recent holiday with us at Arjaan Dubai Media City. With much pleasure I read about your overall experience with our hotel facilities and services, and it is wonderful to learn how much you enjoyed your time. Your recommendation on Expedia is indeed treasured, and I look forward to welcoming you back to Arjaan soon. Best regards, Timur Ilgaz Cluster General Manager

Dear Mr. Nabil,Thank you for sharing your feedback on Expedia following your recent stay with us at Arjaan by Rotana Dubai Media City.I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests.Your feedback about the room condition is well received and I am pleased to inform you that this is very much a part of our complete Refurbishment project which is expected to start in the near future. However, in the meantime, we do have 2 floors in the hotel (29th & 30th) which were refurbished together with the lobby and should you choose to stay during your next visit.We apologize for the inconvenience caused by the noise from the adjacent busy road, particularly the loud sports cars during late hours. We understand the importance of a peaceful night's sleep, and we'll explore ways to address and minimize this issue to ensure a more comfortable stay for our guests.With thanks once again, we already look forward to the opportunity of welcoming you back to Arjaan in the very near future.Sincerely, Timur Ilgaz Cluster General Manager

Dear Mr. Steven,Thank you for sharing your feedback on Expedia following your recent stay with us at Arjaan by Rotana Dubai Media City. We are glad to read your wonderful comments regarding your experience. Your feedback and rating are important to us as these will assist us to ensure we exceed our guests' expectations. With thanks once again, we already look forward to the opportunity of welcoming you back to Arjaan in the very near future. Sincerely, Timur Ilgaz Cluster General Manager

Dear Mr. Gerhard,Thank you for sharing your feedback on Expedia.com following your recent stay with us at Arjaan by Rotana Dubai Media City. We are glad to read your wonderful comments regarding your breakfast experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. With thanks once again, we already look forward to the opportunity of welcoming you back to Arjaan in the very near future.Sincerely,Timur Ilgaz Cluster General Manager

Dear Mr. Keihiro,Thank you for sharing your feedback on Expedia following your recent stay with us at Arjaan by Rotana Dubai Media City.I understand the importance of convenience for our guests and I regret that the absence of grocery shops impacted your experience. Please note that there is available options for guests who may need to purchase items from the grocery and have deliveries during their stay.Regarding the construction noise, I sincerely apologize for the disturbance it caused. I understand the importance of a peaceful environment for our guests, and we are actively working to address this issue with the relevant parties to minimize any future disruptions.I do hope that those incidents will not mere your decision to use our facilities and services and that we will have another opportunity to welcome you back and regain your trust. Once again thank you for your valuable feedback and we look forward to welcoming you back in not-too-distant future.Sincerely, Timur Ilgaz Cluster General Manager

Dear Ms. Angelica,Thank you for sharing your feedback on Hotels.com following your recent stay with us at Arjaan by Rotana Dubai Media City.I am really pleased to read your positive rating on our products and services. It is ratings such as yours that motivate all of us to consistently provide an exemplary service to all our guests.With thanks once again, we already look forward to the opportunity of welcoming you back to Arjaan in the very near future.Sincerely, Timur Ilgaz Cluster General Manager

Dear Mr. Fabian, Thank you for sharing your feedback on Expedia following your recent stay with us at Arjaan by Rotana Dubai Media City.At Arjaan, we strive to offer the best experiences for our guests and I am happy to learn that our efforts had reflected on your recent visit. I will ensure that your positive feedback is passed on to the team. We look forward to hosting you again.Sincerely, Timur Ilgaz Cluster General Manager

Dear Valued Guest,Thank you for sharing your feedback on Hotel.com following your recent stay with us at Arjaan by Rotana Dubai Media City.It is truly a pleasure to read how fantastic your visit was at Arjaan Dubai Media City. Thank you for all your kind comments and I look forward to welcoming you again in the future.Sincerely, Timur Ilgaz Cluster General Manager

Dear Mr. Mihrez,Thank you for sharing your feedback on Expedia following your recent stay with us at Arjaan by Rotana Dubai Media City.It is truly a pleasure to read how fantastic your visit was at Arjaan Dubai Media City. Thank you for all your kind comments and I look forward to welcoming you again in the future.Sincerely, Timur Ilgaz Cluster General Manager

Dear Mr. Ying, Thank you for sharing your feedback on Expedia.com following your recent stay with us at Arjaan by Rotana Dubai Media City. We are glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. With thanks once again, we already look forward to the opportunity of welcoming you back to Arjaan in the very near future. Sincerely, Arjaan by Rotana Dubai Media city.

Dear Mr. Sixten,Thank you for sharing your feedback on Hotel.com following your recent stay with us at Arjaan by Rotana Dubai Media City.I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations.Thank you for your kind feedback and we look forward to welcoming you back at Arjaan Dubai Media City.Best regards,Timur IlgazCluster General Manager

Thank you for your kind feedback and we look forward to welcoming you back at Arjaan in the very near future.

Dear Mr. Samuel, Thank you for sharing your feedback on Expedia following your recent stay with us at Arjaan by Rotana Dubai Media City.I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide exemplary service to all our guests.With thanks once again, we already look forward to the opportunity of welcoming you back to Arjaan in the very near future.Sincerely, Timur Ilgaz Cluster General Manager

Thank you for your kind feedback and we look forward to welcoming you back at Arjaan in the very near future.

Thank you for your kind feedback and we look forward to welcoming you back at Arjaan in the very near future.

Dear Mr. Mohammed, Thank you for sharing your feedback for your recent stay with us at Arjaan by Rotana Dubai Media City. We are really pleased to read your positive comments on our products and services.We already look forward to the opportunity of welcoming you back to Arjaan in the very near future.

Dear Sir/Madam, Thank you for choosing to stay with us and for sharing your feedback here in Hotels.com. I am delighted to read that you had a pleasant stay with us and that you liked the cleanliness, view from your room, dining experience, facilities, convenient and accessible location of our hotel and the service given by the team. I’m sure they enjoyed catering to your needs as much as you enjoyed your stay and made all the possible efforts to make you feel the true Rotana hospitality. Here in Arjaan, we are committed to giving you the experience of “Treasured Time”. We look forward to welcome you back on your next visit! Sincerely yours, Florent Greze Rooms Division Manager