Værelse - 2 enkeltsenge - balkon (Spacious) | Pengeskab på værelset, strygejern/strygebræt, gratis baby-/barnesenge

Anmeldelser af Arabian Park Dubai, an Edge by Rotana Hotel

3 out of 5
Arabian Park Dubai, an Edge by Rotana Hotel
Al Jadaf Area, Oud Mehta Road, Near Latifa Hospital, Bur Dubai, Dubai

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 138 af i alt 215 anmeldelser" "
Bedømmelse på 8 − Udmærket. 48 af i alt 215 anmeldelser" "
Bedømmelse på 6 − Okay. 11 af i alt 215 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 215 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 215 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

8,8/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Mehrdad

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Der er meget larm fra nærliggende anlæg . Man kan også hører folk der taler på gangen . Ellers fint hotel og udmærket rum .
Overnattede 1 nat i februar 2024
Svar fra Stefan Schmid den 14. feb. 2024
Hello Mehrdad,Thank you for taking the time to share your comments about your recent experience at Arabian Park Dubai. And whilst we appreciate your constructive feedback, we will be taking this up with the concerned departments to have a look at ensure we improve on them.Best regards,Stefan SchmidComplex General Manager

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Service og personale
Dårligt
Da vi bestilte værelse, valgte vi non-smoking og udsigt til pool. Vi tilføjede også, at det var bryllupsrejse, og ville derfor have noget specielt på værelset. Da vi ankom til hotellet, blev vi endnu engang spurgt om vi var rygere eller ej, og vi sagde igen at det var bryllupsrejse, hvor de sagde, at der ville blive bragt kage op til os dagen efter. Da vi kom ud fra elevatoren til vores værelse, stank der overdrevet meget af røg og det samme gjorde der inde på værelset. Der var to små vinduer ved hjørnet af værelset, hvor man dårligt nok kunne se poolen. Dagen efter tager vi ud, og når vi er tilbage igen, er der stadig ingen kage. Vi siger det så til dem, og de vil tjekke op på det og sørge for, at vi får en kage i dag. Dagen efter igen har vi stadig ingen kage, og der er det også for sent, for vi skal tjekke ud. Manageren fortæller os, at kage koster ekstra? Seriøst. Vi fortæller dem så, da vi har talt med nogle af de andre gæster og fået at vide, at den etage, vi var på, var ryger-etagen, hvilket vi ikke havde valgt. De oplyser os, at de har valgt at 'prioritere' udsigten frem for non-smoking - ironisk, for vi havde ikke en god udsigt. Hvis man ønsker Dubai-udsigten, skal man ikke vælge dette hotel. De har heller ikke styr på morgenmaden. Vi stod i kø i 20-30 min, da der var kæmpe kø, og de løb frem og tilbage, og de prioriterede andre, der kom efterfølgende. De kom flere gange og spurgte, hvilket værelse, vi boede på, da de ikke havde styr på deres pladser i restauranten.
Overnattede 3 nætter i december 2023
Svar fra Stefan Schmid den 27. mar. 2024
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Arabian Park DubaiAt Arabian Park, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured we are taking the appropriate measures to address the areas of improvement and prevent future occurrences.We appreciate you sharing your concerns, and it is our sincere wish that you will give us the opportunity to turn around your experience with us.Best regards,Stefan SchmidComplex General Manager

2/10 Forfærdeligt

Summan

Rejste med partner
Synes godt om: Faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Dårlige senge
Overnattede 6 nætter i december 2023
Svar fra Ahmed Sobih den 8. jan. 2024
Hello Summan,Thank you for sharing your feedback on ExpediaWe sincerely regret to learn that we missed the mark in meeting your expectations. Hence, we would like to take the opportunity to discuss your experience further and request you to kindly contact us via email to enable us to further investigate the matter and to understand your concerns better. Best regards,Arabian Park Dubai Hotel Management

8/10 Udmærket

Kathrine Brandt

Overnattede 7 nætter i november 2023
Svar fra Ahmed Sobih den 6. dec. 2023
Hello Kathrine,Thank you for rating your experience with us.We are happy to learn that your experience was in general a good one. We wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Arabian Park Dubai Hotel Management

10/10 Fremragende

Mohamad

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Meine Erfahrung in diesem Hotel war absolut fantastisch. Adel, ein Mitarbeiter des Hotels, war äußerst hilfsbereit und freundlich. Er hat unseren Aufenthalt wirklich angenehm gestaltet, indem er uns bei allem, was wir brauchten, unterstützt hat. Die freundliche Art und die exzellente Servicequalität von Adel verdienen besonderes Lob. Er war immer lächelnd und bereit, alle unsere Fragen zu beantworten und unsere Wünsche schnell und effizient zu erfüllen. Diese Art von Service beeinflusst den Ruf des Hotels positiv und macht uns definitiv dazu bereit, wiederzukommen. Ich möchte Adel und das gesamte Team für ihre außergewöhnliche Gastfreundschaft danken und dieses Hotel jedem empfehlen, der nach einer erstklassigen Unterkunftserfahrung sucht.
Svar fra Stefan Schmid den 27. maj 2024
Hello Mohamad,Thank you for sharing your feedback with us.It is extremely rewarding to read about your experience with us. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcoming you again in the soon future. Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

??

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
good
Overnattede 4 nætter i maj 2024
Svar fra Stefan Schmid den 27. maj 2024
Dear Valued Guest,Thank you very much for rating your experience with us on ExpediaWe are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Asehem

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bra hotell, personalet er hyggelig og service minded.
Overnattede 7 nætter i maj 2024
Svar fra Stefan Schmid den 24. maj 2024
Hello Asehem,Your feedback is greatly appreciated, and we are delighted to learn that you had such a wonderful stay at Arabian Park Dubai – Edge by Rotana. Thank you for your kind comments and we look forward to welcoming you back again soon.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Mohd. Zama

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff is very quick in service with smiling face. In short it was smooth n pleasant trip and stay hotel.
Overnattede 5 nætter i maj 2024
Svar fra Stefan Schmid den 24. maj 2024
Hello Mohd.Zama,Your feedback is greatly appreciated, and we are delighted to learn that you had such a wonderful stay at Arabian Park Dubai – Edge by Rotana. Thank you for your kind comments and we look forward to welcoming you back again soon.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Fatima Zohra

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked how beautiful and clean it was. The staff was very helpful, they offer bus shuttles to go around the city. The breakfast was delicious and copious ! There were a lot of amenities and the parking was very specious. Would definitely recommend !
Overnattede 7 nætter i maj 2024
Svar fra Stefan Schmid den 24. maj 2024
Hello Fatima,Thank you for sharing your feedback on ExpediaIt is truly a pleasure to read how fantastic your stay was at Arabian Park Dubai – Edge by Rotana. Thank you for all your kind comments and we look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Mohammad khan

Synes godt om: Faciliteter
Clean and friendly staff worth the price.
Overnattede 2 nætter i maj 2024
Svar fra Stefan Schmid den 24. maj 2024
Hello Mohammad,Thank you for sharing your feedback on Expedia.It is truly a pleasure to read how fantastic your stay was at Arabian Park Dubai – Edge by Rotana. Thank you for all your kind comments and we look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Muhamet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i maj 2024
Svar fra Stefan Schmid den 24. maj 2024
Hello Muhamet,Thank you very much for rating your experience with us on ExpediaWe are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Juwaria

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staying at the Arabian Park hotel was worth it. The service was great, cleanliness was consistent and all the amenities were spot on 😊. I will definitely be coming back to this hotel for future vacations in Dubai.
Overnattede 10 nætter i maj 2024
Svar fra Stefan Schmid den 24. maj 2024
Hello Juwaria,Thank you for sharing your feedback on Expedia.It is truly a pleasure to read how fantastic your stay was at Arabian Park Dubai – Edge by Rotana. Thank you for all your kind comments and we look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Sarah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très bel hôtel
Overnattede 6 nætter i maj 2024
Svar fra Stefan Schmid den 17. maj 2024
Hello Sarah,Thank you very much for your review on Expedia.We are happy to learn that your experience was a remarkable one. We wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Mohammad khan

Synes godt om: Overnatningsstedets tilstand og faciliteter
Clean friendly staff worth the price
Overnattede 2 nætter i maj 2024
Svar fra Stefan Schmid den 17. maj 2024
Hello Mohammad,Thank you for sharing your feedback with us.It is extremely rewarding to read about your experience with us. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcoming you again in the soon future. Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Leen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved staying there
Overnattede 9 nætter i februar 2024
Svar fra Stefan Schmid den 17. maj 2024
Hello Leen,Thank you for sharing your feedback with us.It is extremely rewarding to read about your experience with us. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcoming you in the soon future. Best regards,Stefan SchmidComplex General Manager

8/10 Udmærket

Hamid

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Un bel hôtel avec un bon rapport qualité-prix. Le personnel est très gentil et aux petits soins. Le buffet du petit déjeuner est bon et complet, on y mange de tout. Je recommande.
Overnattede 11 nætter i maj 2024
Svar fra Stefan Schmid den 17. maj 2024
Hello Hamid,Thank you for sharing your feedback with us.It is extremely rewarding to read about your experience with us. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcoming you again in the soon future. Best regards,Stefan SchmidComplex General Manager

8/10 Udmærket

Kevin

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is solid, the breakfast was outstanding. It is a busy property so make reservations early to choose your room. We like the larger room with the balcony as it was much larger than the lower rooms. What we didn’t like were the feather pillows and ultra firm bed. Wow, I need a massage after two nights. Other than that, the property is located close to the metro and we used it every day. Saved us a ton on taxis
Overnattede 2 nætter i maj 2024
Svar fra Stefan Schmid den 13. maj 2024
Hello Kevin,Thank you for taking the time to share your experience at Arabian Park Dubai – Edge by Rotana. We are thrilled to know that you had a good stay with us and appreciate your kind words. We hope to see you again sometime soon.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Pauline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff were friendly and helpful when assistance was required
Overnattede 4 nætter i maj 2024
Svar fra Stefan Schmid den 10. maj 2024
Hello Pauline,Thank you for sharing your feedback with us.It is extremely rewarding to read about your experience with us. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcoming you in the soon future. Best regards,Stefan SchmidComplex General Manager

8/10 Udmærket

KAZUKI

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
メトロの駅から離れているが、部屋は清潔で設備も問題なく使用出来た。朝食は種類豊富で満足できた。
Overnattede 1 nat i april 2024
Svar fra Stefan Schmid den 9. maj 2024
Hello Kuzuki,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We are looking forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

8/10 Udmærket

Michelle

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice, clean hotel, Staff are very friendly and helpful. I had a problem with my accommodation which was sorted immediately. Would highly recommend.
Overnattede 7 nætter i april 2024
Svar fra Stefan Schmid den 7. maj 2024
Hello Michelle,Your feedback is greatly appreciated, and we are delighted to hear that you had such a wonderful stay at Arabian Park Dubai – Edge by Rotana. Thank you for your kind comments and we look forward to welcoming you back again soon.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Esther

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
5 start service at a great value . From Housekeeping, front desk to Concierge all the staff were nice and helpful ! I’m a Marriott member but I will definitely go back to this hotel !
Overnattede 6 nætter i april 2024
Svar fra Stefan Schmid den 7. maj 2024
Hello Esther,Your feedback is greatly appreciated, and we are delighted to hear that you had such a wonderful stay at Arabian Park Dubai – Edge by Rotana. Thank you for your kind comments and we look forward to welcoming you back again soon.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Eleanor

Overnattede 7 nætter i april 2024
Svar fra Stefan Schmid den 25. maj 2024
Hello Eleanor,Thank you very much for rating your experience with us on Expedia.We are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

8/10 Udmærket

leny

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Environnement sympathique proche de l’aéroport
Overnattede 7 nætter i april 2024
Svar fra Stefan Schmid den 7. maj 2024
Hello Leny,Your feedback is greatly appreciated, and we are delighted to learn that you had good stay at Arabian Park Dubai – Edge by Rotana. Thank you for your kind comments and we look forward to welcoming you back again soon.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Heinrich Stefan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr freundliches Personal. Frühstück sehr abwechslungsreich. Aber leider etwas hellhörig.
Overnattede 7 nætter i april 2024
Svar fra Stefan Schmid den 7. maj 2024
Hello Heinrich,Your feedback is greatly appreciated, and we are delighted to know that you had such a good stay at Arabian Park Dubai – Edge by Rotana. Thank you for your kind comments and we look forward to welcoming you back again soon.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

juana

Overnattede 13 nætter i april 2024
Svar fra Stefan Schmid den 7. maj 2024
Hello Juana,Thank you very much for rating your experience with us on Expedia.We are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

2/10 Forfærdeligt

Ahmad

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter
In my room the towels were dirty , no toiletries i reached lil early asked for early checkin i had an infant they said they are full and then charged me for a full day to get in the room .
Overnattede 3 nætter i april 2024
Svar fra Stefan Schmid den 3. maj 2024
Hello Ahmad,We sincerely regret to learn that we missed the mark in meeting your expectations. Please rest assured that we will consider your feedback to enhance our product and service to better serve guests.Hence, we would like to take the opportunity to discuss your experience further and request you to kindly contact us via email to enable us to further investigate the matter and to understand your concerns better. Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Joseline

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo el personal muy amable, en especial Naseer del concierge. Los del restaurante, los de limpieza y hasta el encargado del gift shop. El hotel tiene traslado al Dubai mall y a la playa. Tiene opciones para comer dentro y fuera de la propiedad. No es de lujo, pero el servicio es 5 estrella. Super recomendado.
Overnattede 6 nætter i april 2024
Svar fra Stefan Schmid den 29. apr. 2024
Hello Joseline,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. Our team looks forward to providing you with another memorable experience during your next stay.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Somnath

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very helpful staff
Overnattede 6 nætter i april 2024
Svar fra Stefan Schmid den 29. apr. 2024
Hello Somnath,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. Our team looks forward to providing you with another memorable experience during your next stay.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

sukhpreet

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and convenient location
Overnattede 1 nat i april 2024
Svar fra Stefan Schmid den 26. apr. 2024
Hello Sukhpreet,Thank you very much for your review on Expedia.We are happy to learn that your experience was a remarkable one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Berhanu

Overnattede 4 nætter i april 2024
Svar fra Stefan Schmid den 26. apr. 2024
Hello Berhanu,Thank you very much for rating your experience with us on ExpediaWe are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

2/10 Forfærdeligt

Rabah

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Unprofessional
Overnattede 3 nætter i april 2024
Svar fra Stefan Schmid den 26. apr. 2024
Hello Rabah,Thank you for sharing your feedback on ExpediaWe sincerely regret to learn that we missed the mark in meeting your expectations. Hence, we would like to take the opportunity to discuss your experience further and request you to kindly contact us via email to enable us to further investigate the matter and to understand your concerns better. Best regards,Stefan SchmidComplex General Manager

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Inside the hotel it was like brand new, staff fantastic and the breakfast buffet was superb. Location of the hotel not ideal
Overnattede 7 nætter i april 2024
Svar fra Stefan Schmid den 26. apr. 2024
Hello Peter,Your feedback is greatly appreciated, and we are delighted to hear that you had such a wonderful stay at Arabian Park Dubai – Edge by Rotana. Thank you for your kind comments and we look forward to welcoming you back again soon.Best regards,Stefan SchmidComplex General Manager

8/10 Udmærket

ires

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Hotel was located near to plenty of supermarkets, food places & coffee shops that were open for 24 hours. Near the metro as well which was easy for us to get around
Overnattede 4 nætter i april 2024
Svar fra Stefan Schmid den 26. apr. 2024
Hello Ires,Your feedback is greatly appreciated, and we are delighted to hear that you had such a wonderful stay at Arabian Park Dubai – Edge by Rotana. Thank you for your kind comments and we look forward to welcoming you back again soon.Best regards,Stefan SchmidComplex General Manager

8/10 Udmærket

Fabian

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Elevator was slow, took forever to open which had a Total of 4 elevators in each floor. I waited for cleaner to come but I guess they show up on their schedule, but overall I like the hotel, especially their breakfast, it was so delicious!
Overnattede 7 nætter i april 2024
Svar fra Stefan Schmid den 26. apr. 2024
Hello Fabian,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We will be considering your notes and work on for improvements.We are looking forward to providing you with another good experience during your next stay with us.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Danie Laure

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i april 2024
Svar fra Stefan Schmid den 22. apr. 2024
Hello Danie,Thank you very much for rating your experience with us on Expedia.We are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

2/10 Forfærdeligt

Daniel

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I told the property that I was unable to come to Dubai due to the floods. They did not show any sympathy and did not try to offer a refund or a future stay.
Overnattede 2 nætter i april 2024
Svar fra Stefan Schmid den 29. apr. 2024
Hello Daniel,Thank you for sharing your feedback on ExpediaWe sincerely regret to learn that we missed the mark in meeting your expectations. Hence, I would like to take the opportunity to discuss your experience further and request you to kindly to contact us via email to enable us to further investigate the matter and to understand your concerns better. Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Mubarak

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Place is very close from city center. Staff are great , Ibrahim and Ali were very nice. Hotel is very clean and worth the price. Will stay here next time for sure
Overnattede 2 nætter i april 2024
Svar fra Stefan Schmid den 22. apr. 2024
Hello Mubarak,Thank you very much for your review on Expedia.We are happy to learn that your experience was a great one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

6/10 Okay

Sohaib

Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
the day manager wearing glasses is extremely rude and doesn't care. Wasn't able to get the name however he wasn't professional and if you speak english or another language other then what he speaks than he shows attitude.
Overnattede 4 nætter i januar 2024
Svar fra Stefan Schmid den 18. apr. 2024
Hello Sohaib,Thank you for sharing your feedback on ExpediaWe sincerely regret to learn that we missed the mark in meeting your expectations. Hence, we would like to take the opportunity to discuss your experience further and request you to kindly contact us via email to enable us to further investigate the matter and to understand your concerns better. Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Caroline

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service. Clean and convenient. Good location.
Overnattede 25 nætter i marts 2024
Svar fra Stefan Schmid den 17. apr. 2024
Hello Caroline,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We are looking forward to providing you with another memorable experience during your next stay with us.Best regards,Stefan SchmidComplex General Manager

8/10 Udmærket

Bria

Overnattede 4 nætter i april 2024
Svar fra Stefan Schmid den 7. maj 2024
Hello Bria,Thank you very much for rating your experience with us on ExpediaWe are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Nancy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed my stay at this hotel and highly recommend.
Overnattede 10 nætter i april 2024
Svar fra Stefan Schmid den 17. apr. 2024
Hello Nancy,Thank you very much for rating your experience with us on ExpediaWe are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

zamir

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great and Comfortable
Overnattede 5 nætter i april 2024
Svar fra Stefan Schmid den 17. apr. 2024
Hello Zamir,Thank you very much for rating your experience with us on ExpediaWe are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

4/10 Dårligt

Delbert

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Hard Beds
Overnattede 1 nat i april 2024
Svar fra Stefan Schmid den 18. apr. 2024
Hello Delbert,Thank you for sharing your feedback on ExpediaWe sincerely regret to learn that we missed the mark in meeting your expectations. Hence, we would like to take the opportunity to discuss your experience further and request you to kindly contact us via email to enable us to further investigate the matter and to understand your concerns better. Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Issayas

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place for great price
Overnattede 6 nætter i april 2024
Svar fra Stefan Schmid den 17. apr. 2024
Hello Issayas,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We are looking forward to providing you with another memorable experience during your next stay with us.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Jacquelien

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i marts 2024
Svar fra Stefan Schmid den 17. apr. 2024
Hello Jacquelien,Thank you very much for rating your experience with us on Expedia.We are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Androu, glendale

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were on vacation for 18 nights and 17 days and also visiting family in Abu Dhabi this hotel Costumer service was so amazing and they were so friendly we all became very good friends and they treat you like king and queen from the restaurant to front desk to even the bell men I can’t wait to come back here.
Overnattede 16 nætter i marts 2024
Svar fra Stefan Schmid den 17. apr. 2024
Hello Androu,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We are looking forward to providing you with another memorable experience during your next stay with us.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Fernanda

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
When I was call to the lobby for things I needed, they always hung up on me, terrible customer service..
Overnattede 4 nætter i marts 2024
Svar fra Stefan Schmid den 18. apr. 2024
Hello Fernanda,We sincerely regret to learn that we missed the mark in meeting your expectations. Hence, we would like to take the opportunity to discuss your experience further and request you to kindly contact us via email to enable us to further investigate the matter and to understand your concerns better. Best regards,Stefan SchmidComplex General Manager

8/10 Udmærket

Pauline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 18 nætter i marts 2024
Svar fra Stefan Schmid den 22. apr. 2024
Hello Pauline,Thank you very much for rating your experience with us on ExpediaWe are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager

8/10 Udmærket

Wail

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good area , clean simple hotel - free parking and walkable to other nice hotel - 10 minutes drive from downtown
Overnattede 1 nat i januar 2024
Svar fra Stefan Schmid den 15. apr. 2024
Hello Wail,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We are looking forward to providing you with another memorable experience during your next stay with us.Best regards,Stefan SchmidComplex General Manager

10/10 Fremragende

Simon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Die Unterkunft war sehr zuvorkommend und die Hotelzimmer waren immer sauber und modern.
Overnattede 8 nætter i marts 2024
Svar fra Stefan Schmid den 15. apr. 2024
Hello Simon,Thank you for choosing Arabian Park Dubai – Edge by Rotana and for sharing your feedback. We are pleased to know that you enjoyed your stay with us and appreciate your comments. We are looking forward to providing you with another memorable experience during your next stay with us.Best regards,Stefan SchmidComplex General Manager