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Anmeldelser af Best Western Premier Dover Marina Hotel & Spa

4 out of 5
Best Western Premier Dover Marina Hotel & Spa
Dover Waterfront, Waterloo Crescent, Dover, England

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 40 af i alt 81 anmeldelser" "
Bedømmelse på 8 − Udmærket. 28 af i alt 81 anmeldelser" "
Bedømmelse på 6 − Okay. 9 af i alt 81 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 81 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 81 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

8,8/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Casper

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
No early check in
Not possible for an early check in at the hotel, besides that a good hotel, with a good menu on the room service
Overnattede 1 nat i november 2023

8/10 Udmærket

Catherine

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Nice room and views The lift was very slow and there is only one
Overnattede 1 nat i maj 2024

10/10 Fremragende

Ashley

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms are just as described. Staff was very kind to my family. Would absolutely stay here again! So many dining options and things to do!
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Patrizia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La camera arredata con lo stile Best Western e molto pulita. La disponibilità del portiere di notte che ha aperto a mezzanotte dopo la mia telefonata. Il check-in è garantito anche quando l'albergo è chiuso ma ho dovuto telefonare perché non esiste un campanello sulla porta esterna per gli ospiti che arrivano di notte. Ottima e abbondante la colazione.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Barb

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely view, staff very friendly and helpful. Loved Paolo in the restaurant.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Audrey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved the location. I did not like the tiny elevator haha but that's minor. There was some construction going on outside our room, so it was awkward when the workers were up there outside our windows working.
Overnattede 1 nat i april 2024

10/10 Fremragende

Seymore

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Megan and Ravi were able to facilitate a room upgrade based on the spec details of Expedia - thank you very much! We had a very positive experience throughout our visit including the restaurants.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Worked well for us. Close to ferry..close to town.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Oleg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Morgan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

6/10 Okay

Sharon

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i april 2024

10/10 Fremragende

John

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Central location for our visit. Good food, nice area to walk.
Overnattede 1 nat i marts 2024

6/10 Okay

christopher, Kidlington

Rejste med partner
Synes godt om: Rengøring, faciliteter
Have stayed here a good few times before, this time the same type of room I normally book was tiny, the A/c didn’t work, the room was hot as hell and I couldn’t open window as massive gulls were waiting to get in, I mentioned this to reception and they said they will do something for me next time!! Not really good enough!!
Overnattede 1 nat i april 2024

6/10 Okay

Garry

Rejste med partner
Synes godt om: Rengøring
bathroom door opens towards the bed so if you go to the toilet in the night you wake up the person still sleeping as the light switch is on the outside
Overnattede 1 nat i april 2024

10/10 Fremragende

richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

8/10 Udmærket

Richard

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed a convenient good value nights stay at the hotel. All staff were very friendly. Great breakfast saw is on our way home. Would definitely stay again. Perfect for breaking a ferry journey.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Jane

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i marts 2024

10/10 Fremragende

NICOLA

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
As always, staff were amazing.
Overnattede 3 nætter i marts 2024

8/10 Udmærket

Angela

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Bar needs to big bigger hard to get seated in evening also very hot . Door in room massive gap under and hallway light on all night long .
Overnattede 2 nætter i marts 2024

6/10 Okay

Tarynn, Spring

Synes godt om: Rengøring
The rooms were clean and modern but were very small. There was street parking out front.
Overnattede 1 nat i marts 2024

10/10 Fremragende

christopher, Kidlington

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fab hotel, great value and lovely helpful staff, only niggle which is no one’s fault, this large hotel has 1 tiny lift that can take a few mins to arrive. On the whole I’ll stay here every time I have an early crossing,
Overnattede 1 nat i marts 2024

10/10 Fremragende

NICOLA

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
All the staff are amazing- helpful, friendly and eager to assist with enquires.
Overnattede 3 nætter i marts 2024

8/10 Udmærket

Meaghan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is ideally situated on the waterfront and also nearby shops and restaurants. The hotel offered free outdoor overnight parking in a car park around the back of the property, shared with the marina, which was a nice touch. The front desk staff were very helpful and gave us directions to the local grocery store within walking distance. The room was clean and spacious for 2 adults and 1 teenager. There was a small fridge in the room which was very helpful, plus a kettle to make tea in the morning. Overall, a wonderful stay and in Dover!
Overnattede 1 nat i marts 2024

8/10 Udmærket

Carl

Synes godt om: Rengøring, service og personale, faciliteter
Great stay only issue was a strong breeze coming through doors meaning room was taking an age to warm up
Overnattede 1 nat i marts 2024

10/10 Fremragende

Bill

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, right on the sea front which allowed for a nice morning walk along the beach….
Overnattede 1 nat i februar 2024

10/10 Fremragende

peter

Synes godt om: Rengøring, service og personale
Staff were the best ..real people with a great altitude.. helpful and very helpful. This is what a real hotel is .. thanks to Garry and the reception staff ..all great and i will be back
Overnattede 1 nat i marts 2024

10/10 Fremragende

James

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful view of the Channel. Bar is brilliant and restaurant outstanding. Staff warm and welcoming and helpful. Highly recommend
Overnattede 1 nat i februar 2024

10/10 Fremragende

Annapurna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Steven

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Simon

Rejste med familie
Synes ikke om: Service og personale
poor experience
the room and stay was fine, the man on the front desk at 5.30am was not so fine. I paid for the stay in full on the 31st January, when i checked in Gary was great and confirmed i had paid for 2 rooms in full. when i left the next morning i had to pay another £160 as the man on the front desk could find if i had paid or not. this money was for taking my family to disneyland paris and the taking of this money left me in a terrible situation for the whole of my trip and despite the guy telling me the money would go back onto my card that day once he had checked and confirmed payment with his colleagues, it took until i got home from taking my family away for it to go back on my card. this has to be the worst experience booking through hotels.com through best western and a trip taking my family away.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Marshall

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was clean and the staff were fantastic.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Paul

Synes godt om: Rengøring, service og personale, værelsets komfort
The lift is older than me! Carpets in public are badly worn, room excellent bed was as comfortable as 👍
Overnattede 1 nat i februar 2024

8/10 Udmærket

Lars

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay. Restaurants in hotel are great.
Overnattede 5 nætter i januar 2024

10/10 Fremragende

Victoria

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect hotel with the family in a perfect location for catching the early ferry next morning. Room was huge for 5 people. Bathroom lovely and clean. Great value for money.
Overnattede 1 nat i januar 2024

8/10 Udmærket

Matthew

Overnattede 1 nat i januar 2024

8/10 Udmærket

Ian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

6/10 Okay

Simon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

Robina, Beckenham

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good base - standard sea view room is small but perfectly adequate. Good to have the spa facilities
Overnattede 1 nat i januar 2024

10/10 Fremragende

Maxim

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dover
Beautiful sea view nice a cozy room and a very friendly staff must try the Resturant and bar
Overnattede 1 nat i januar 2024

10/10 Fremragende

Anaïs

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

6/10 Okay

Jill

It was O.K. But wouldn’t want a prolonged stay. The bed was quite uncomfortable and the pillows were exceptionally hard. The hotel above the reception area was tired and probably would benefits from a returb.
Overnattede 1 nat i januar 2024

8/10 Udmærket

Radina

Synes godt om: Rengøring, service og personale
The staff was really friendly and moved us in a bigger room when I asked, as our room was extremely stall for a double bedroom. Overall, it was really nice atmosphere and the facilities were appropriate for the price. The restaurant food was really good. I would recommend, but the spa is really small and there is no slimming pool. Still really nice place.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Jordan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023

10/10 Fremragende

Martinus

Overnattede 1 nat i december 2023

10/10 Fremragende

Raj

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

Laurel

Overnattede 2 nætter i december 2023

4/10 Dårligt

Jade

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Not the best place to stay.
The hotel was very large, welcoming as you walked in and what seemed like a helpful reception desk. Little did I know the £50 security deposit taken for any room charges, they deducted £25 towards your dinner (It wouldn’t have been my restaurant of choice). When i went into the restaurant I was told I had dinner included within my hotel which wasn’t actually true, they had decided to take my deposit to pay for my dinner - very disgusting behaviour!!!! The spa facilities were good, however no idea where to get a towel from, room key didn’t work for access! This was the best part of the hotel. The room was clean, however no blind on bathroom windows so full street viewing of you showering or going toilet. No instructions on how to turn the heating on - no clear on switch - had to Google the system. There is a small button on the top which is not visible to a normal height person. The bed was very solid, it was uncomfortable and definitely didn’t have a good night sleep. Wouldn’t stay here again
Overnattede 1 nat i december 2023

8/10 Udmærket

Gregory

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect weekend stay
A lovely winter weekend in Dover. The hotel was perfect and well-located with a perfect view of the beach and port.
Overnattede 2 nætter i november 2023

8/10 Udmærket

Jason

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

8/10 Udmærket

Lynne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Chilly bathroom
Stayed overnight after a works Christmas dinner and dance here. The room was huge, as was the bed! Pillows rather too fat for me, I should have asked if there was an alternative but we went to bed at 1am so it was rather late! The bathroom was cold, due to the large single glazed window, which did make it rather uncomfortable. It could seriously do with some secondary double glazing! They are the old sash windows, so I guess they can’t be changed due to planning regulations. Nice hotel though, with free parking very close by if you get a voucher from reception.
Overnattede 1 nat i december 2023