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Anmeldelser af HQ Bar & Restaurant

3 out of 5
HQ Bar & Restaurant
1 Empire Terrace, Douglas, Isle of Man

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 108 af i alt 218 anmeldelser" "
Bedømmelse på 8 − Udmærket. 75 af i alt 218 anmeldelser" "
Bedømmelse på 6 − Okay. 23 af i alt 218 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 218 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 218 anmeldelser" "

8,8/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Richard, London

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Lindsey

Forretningsrejsende
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Lovely welcome! Great staff, food very good
Overnattede 1 nat i maj 2024

10/10 Fremragende

Mihai

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful
Room was great. Really clean and felt fresh. Our room was located across the street in a different building but only couple of seconds walk from the main building and person at check in desk walked us over to show us where it is. Very helpful. Breakfast was fantastic. Had a choice of English Brekfast or Vegetarian, cereals etc
Overnattede 1 nat i november 2023

10/10 Fremragende

Adrian

Overnattede 4 nætter i september 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Good value, comfortable stay
Comfy beds, clean rooms, nice staff
Overnattede 2 nætter i september 2023

10/10 Fremragende

Julie

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i august 2023

10/10 Fremragende

James

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Family stay
Brilliant stay, enjoyed the apartment and had a great time in Douglas! The accommodation was roomy, beds really comfortable, loads of storage and kitchen lounge area great for the kids to play... In all it was a really good experience, the apartment could do with a few essentials such as cloths, sponges, dishwasher tablets, cooking oil as it is self catering but difficult to see ahead of time what is included. Welcome book and Instructions would be appreciated and provide reassurance for guests.
Overnattede 3 nætter i august 2023

8/10 Udmærket

Tim

Overnattede 1 nat i august 2023

10/10 Fremragende

emma

Overnattede 2 nætter i august 2023

10/10 Fremragende

Karen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had a very enjoyable stay. All employees were very nice, helpful, and polite. I would definitely stay there again, and recommend this as a place to visit and stay.
Overnattede 10 nætter i august 2023

4/10 Dårligt

Isaac

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonky floors, seriously bad smell of gas in the rooms and generally a depressing outdated venue.
Overnattede 4 nætter i august 2023

10/10 Fremragende

Stephen

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023

4/10 Dårligt

Geoffrey

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Dissappointing
I wasn't expecting to be staying at a different hotel to the one booked. Apparently the group own several in the area and i was next door but one in the Rosslyn. 5 floors up and 47 stair away, whilst my friend was in the Mereside. Breakfast was good and so was the view from my room, over the house in front I could see the sea and harbour. The shampoo ran out and wasn't replenished until I mentioned it and the hot water pressure was so low that one day it was a dribble. The stairs and my floor were at angle such that I felt dizzy when walking. the was no evening food available. For the price I would hope to have had a lot better.
Overnattede 9 nætter i juli 2023

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 9 nætter i juli 2023

10/10 Fremragende

Jennifer

Overnattede 3 nætter i juli 2023

10/10 Fremragende

DAN

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was perfect... The room and bathroom were large and comfortable. The staff were nice, helpful, eager to please. The breakfast buffet was incredible in variety, quality and always well-tended. The location was grand being slightly up a hill away from the busy street allowing a quiet atmosphere and spectacular view of the sea and coastline; also, close proximity to the bus routes, restaurants, shops. Our whole party could not have been more pleased and we look forward to staying there again soon!
Overnattede 5 nætter i juli 2023

10/10 Fremragende

Sarah Garry

Overnattede 1 nat i juli 2023

2/10 Forfærdeligt

peter

Overnattede 1 nat i juli 2023

10/10 Fremragende

Deborah

Overnattede 2 nætter i juli 2023

10/10 Fremragende

gary

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Weekend trip
All staff very friendly meals at night very good overall a very nice hotel
Overnattede 2 nætter i juni 2023

4/10 Dårligt

Helen

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Large room with big windows. Windows were curtained by very thin curtains so it never got dark in room. Despite opening the windows, it was very hot. The wifi was intermittent. There was a step from the bed to the bathroom which was dangerous at night. My room was in a separate house to the hotel reception. The lock on the door to the house was described as dodgy so I was advised to wedge it open. The landing was smelly and uneven. The carpet was very old.
Overnattede 2 nætter i juni 2023

10/10 Fremragende

Craig

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The HQ restaurant was exceptional. They had a special TT menu, and I can tell you it was prepared with Michelin style attention The staff made our stay really great, with a special acknowledgment to Phil and the Chef The hotel was historic, and historically old. But still grateful for the stay while at TT.
Overnattede 3 nætter i juni 2023

10/10 Fremragende

Joanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2023

6/10 Okay

Matthew

Synes ikke om: Rengøring
Not as advertised, not my thing.
I arrived to find out that I was not in the building shown in the profile for this hotel, but down the hill. I was told that the only dinner available that night was a £41 Italian tasting menu - not really what I wanted & more than I wanted to spend. Was also told that the restaurant does not do food on Monday or Tuesday...the breakfast was included in my stay (or maybe it wasn't?) - this was not clear & probably should be more clear on here. The hotel could have sent me an email warning me of these changes (others have in the past). I walked down the hill to the other building that housed my room. The stairs up to my room, up two flights of narrow, steep stairs, could be an issue for some. The room seemed smaller than the hotel's pics on here, but the bed was comfortable (a plus). The TV, pretty tiny & old, was fine; especially since I was in Douglas to be out & about. I went out to pick up drinks & take out. I came back, ate my take out, & looked over the hotel guest book. The books says, on the 2nd page, they "request" that no take out food be brought into the guest house. Oops... This is not mentioned on here as well. I never have stayed at a hotel that didn't allow me to bring outside food to my room; especially on a night when the hotel was only serving a specialized, expensive menu. The worst of it, I went to shower in the AM & a LARGE spider appeared in the shower (UGH!) along with cobwebs on the outside. Perhaps it was just a bad weekend.
Overnattede 2 nætter i maj 2023

10/10 Fremragende

Vickie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is a difficult time in the service industry to get enough employees. Everyone is doing their very best but it does make for challenging travel everywhere. Lots of shorter hours or closed dining. The building I stayed in was very nice and I hope to go and stay there again very soon.
Overnattede 6 nætter i september 2022

10/10 Fremragende

WILLIAM

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
NICE ROOM WITH SEA VIEW. CLEAN AND COMFORTABLE BEDS. VERY HELPFUL STAFF. LIMITED CHOICE OF EVENING MEAL.
Overnattede 3 nætter i september 2022

8/10 Udmærket

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean, Comfortable and cosy!
Very convenient hotel near to Town Centre! Good value for money and an excellent ‘help yourself’ buffet breakfast!
Gaiety Theatre
Norman Wisdom was a regular!
Home of the Bee Gees
Overnattede 3 nætter i september 2022

10/10 Fremragende

Verificeret rejsende

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Great visit
Great staff, friendly. Rooms were good, looked after, couldn't fault them
Overnattede 2 nætter i september 2022

10/10 Fremragende

chris

Overnattede 3 nætter i august 2022

10/10 Fremragende

Stanley

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing stay staff very friendly
Overnattede 2 nætter i august 2022

6/10 Okay

Sam

Overnattede 5 nætter i juli 2022

10/10 Fremragende

Dermot

Overnattede 3 nætter i juli 2022

10/10 Fremragende

Rsbeech

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Been before vey clean food good staff helpfull
Overnattede 3 nætter i juli 2022

10/10 Fremragende

Edward

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Happy holiday
Great hotel verry clean great staff helpfull brilliant breakfast great beds
Overnattede 6 nætter i juli 2022

10/10 Fremragende

s

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2022

10/10 Fremragende

Jeanette

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2022

10/10 Fremragende

robert

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2022

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2022

8/10 Udmærket

Sunita

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely lovely place
Staff were so lovely, food was amazing! The roast was the best. Lovely cosy room
Overnattede 2 nætter i juni 2022

8/10 Udmærket

Pauline

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2022

2/10 Forfærdeligt

graham

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Poor
Booked 3 rooms only given 1 in this hotel 2 in other hotels not good enough
Overnattede 2 nætter i maj 2022

10/10 Fremragende

Katie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Breakfast was really good. Room was really clean. Staff were really friendly.
Overnattede 2 nætter i maj 2022

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Weekend Away
Quick weekend visit to Douglas and surrounding area.
Overnattede 2 nætter i maj 2022

10/10 Fremragende

Louise

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i april 2022

8/10 Udmærket

Steven

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i april 2022

10/10 Fremragende

Janice

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent choice just off the promenade
Excellent and friendly service. Nothing was too much trouble. The buffet breakfast was very good and normally (pre pandemic) there is an excellent freshly cooked menu choice for breakfast.
Overnattede 5 nætter i april 2022

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i april 2022

8/10 Udmærket

Keith

Overnattede 4 nætter i april 2022

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Average Stay & Above Average Breakfast
Over all stay was good however it Doesn’t seems to be Proper Hotel as per web site and it is more like a Guest Rooms. Stay was Good luckily as requested at reception moved us from 3rd floor to 1st floor 🙂. Breakfast was really great but hotel members who were helping to clear the tables were bit eager to clear the table soon which we felt bit odd and 3rd day we were suppose to leave before 8 am and my suggestion over here is. If the customers are requesting for Breakfast before 8 am they should be provided some alternative as the customer is paying money for it. Beach Side should be taken off as hardly, no only 1 room might get a chance of beach view that too with little struggle. Over still it will be a great stay for Bachelors, Spinsters or group of friends but families might need to re-think before making the choice of this hotel.
Overnattede 3 nætter i april 2022

10/10 Fremragende

Susan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2022