Hoteller nær Dickens' Swiss Chalet

"The whole property was spotless and had everything we needed"

"Staff extremely helpful Perfect location for Rochester and London"

"Clean, Comfortable, and Friendly Friendly staff, a clean room, and very comfortable beds. There is also plenty of parking available right outside, which was very convenient. We especially liked that you could always go to the reception area to pick up extra tea bags, coffee, sugar, etc. to use with the kettle in the room. During our three-day stay, the room was cleaned on request, and towels were changed upon request as well. When I asked for fresh towels, they arrived promptly—and as a lovely...

"Der var ingen varmt vand på mange tidspunkter af dagen. Der var ingen varme på værelserne, så vi fik udleveret en el-varmer. Toiletrulleholder var revet ud af væggen. Hulde under spejl hang i en skrue. Der var mig på badeværelset og brudeforhænget lugtede dårligt. Toilettet kunne kun skylle ud hver 2. gang. Personalet var venligt og sengene rene."

"House is good comfortable stay, however parking is difficult and is located in a less desired area."

"OK Lodge is just a name; what is is is a (nicely) extended and converted terraced house opposite a park; so now a few studio flats, with some common areas. Modern and clean but a couple of issues - like oven not even wired in; no table to eat off; and also whilst we booked for 3 adults and was confirmed; they called to say max was 2 adults & a child and would not refund the extra £50 for the 3rd adult (who couldn't now come of course) and I had to go through Expedia to get resolved. Hope these...

"My second visit, was great as always"

"Nice room and great breakfast but bed was a bit hard and the sink in our room filled up and water took ages to go down. Also black bits came out of the cold tap so we didn’t fancy drinking the water from it. "

"Staff very helpful, rooms nice and clean ,"

"Breakfast was great considering it was free. Easy access to get in. Friendly staff. No issues."

"The staff and the food were excellent and without fault. The rooms are similar to other Best Western hotels I've stayed in, in so much as they are a little dated, however the venue was quiet and I had a good nights sleep."

"Rigtig fint ophold lidt udenfor Maidstone. Meget genuin stemning og man følte virkelig, at man fik en oplevelse af en klassisk engelsk Inn. Fine værelser og meget hjælpsomt personale. Vi glemte en bamse i værelset efter vi forlod stedet, men de var så søde at sende den til os. Meget fin service!"

"Room is very nice, clean, good facilities, comfy bed"

"Staff very helpful. Near public transport"