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Anmeldelser af Shinola Hotel

4 out of 5
Shinola Hotel
1400 Woodward Ave, Detroit, MI

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 807 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 126 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 38 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 16 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 1001 anmeldelser" "

9,8/10

Rengøring

9,6/10

Service og personale

9,4/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Dean

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All was great with the property
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Jayne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Annalise

Synes godt om: Overnatningsstedets tilstand og faciliteter
Concierge staff upon check in was rude. Since that’s really the first impression of the stay, this was disappointing.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Q- Reservations den 10. maj 2024
Thank you Peter!We appreciate your review.

10/10 Fremragende

Rofeal

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property in fantastic downtown location, close to everything.
Overnattede 1 nat i maj 2024
Svar fra Q- Reservations den 6. maj 2024
We are pleased to receive your fantastic review!We appreciate your business and your taking the time to submit a perfect rating for us.We hope to see you again soon on your next visit to our city.best,

10/10 Fremragende

Billie, Brownstown

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful.
Overnattede 1 nat i marts 2024
Svar fra Q- Reservations den 6. maj 2024
Billie,We thank you for your compliment and taking the time to complete a rating for us.We hope to see you again soon.Best,

10/10 Fremragende

Adam, New York

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gorgeous
Overnattede 1 nat i april 2024
Svar fra Q- Reservations den 4. maj 2024
Amazing!We thank you for taking the time to submit a perfect rating.see you soon!Best, :)

10/10 Fremragende

Ciemone

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful classy hotel. HIGHLY RECOMMEND
Overnattede 1 nat i maj 2024
Svar fra Q- Reservations den 6. maj 2024
Thank you very much for your wonderful review and rating of our hotel.We are pleased to know that you enjoyed your stay.We look forward to your next visit.best,

10/10 Fremragende

Kimberly, McCordsville

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Right downtown with tons to do. Super quiet and lovely.
Overnattede 1 nat i april 2024
Svar fra Shinola Hotel den 29. apr. 2024
Thank you for choosing the Shinola Hotel.We are so happy you enjoyed your stay with us!We look forward to your return!Best regards,Shinola Hotel Team

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Q- Reservations den 26. apr. 2024
David,We appreciate you taking the time to submit a perfect 5 out of 5 rating.Best,

10/10 Fremragende

Robert

Synes godt om: Overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i april 2024
Svar fra Q- Reservations den 21. apr. 2024
Thank you so much Robert for the great rating.We look forward to seeing you again soon and appreciate you taking the time to leave us a perfect rating.Best,

10/10 Fremragende

Santana

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I absolutely love the Shinola Hotel! The king suites are absolutely amazing, I only had one complaint the lighting for doing my make up was not the best. I will bring my own vanity lights but other than that it is exceptional. The amenities and connecting bars and restaurants are perfect!
Overnattede 2 nætter i marts 2024
Svar fra Q- Reservations den 4. maj 2024
Thank you Santana for the perfect rating although the Lighting was not to your liking. We appreciate your business and your feedback to aid us in making future guests stays just as enjoyable.We look forward to seeing you again soon.Best, :)

8/10 Udmærket

Jim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Q- Reservations den 21. apr. 2024
How nice!Thank you Jim for submitting your review!We appreciate the feedback and hope to see you again soon.Best,

10/10 Fremragende

Miranda Dyan

Overnattede 1 nat i april 2024
Svar fra Q- Reservations den 3. maj 2024
Thank you Miranda for taking the time to submit a perfect 5 out of 5 rating. We truly appreciate your business and look forward to seeing you again soon.Best,

10/10 Fremragende

Miranda Dyan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My husband and I had a blast enjoying Detroit on foot and staying at The Shinola Hotel. The hotel staff were kind and helpful. The hotel is beautiful. Rooms were clean and full of fun shinola products. Hotel is in the perfect walkable location to most of the city. We walked to the Pistons game and CoMerica. After hours bar was fun too!
Svar fra Q- Reservations den 13. apr. 2024
Wonderful Miranda!We are pleased to know you had a wonderful stay with us and we truly appreciate your taking the time to leave us such a great review.We look forward to seeing you again soon.Best,

10/10 Fremragende

Asen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Altogether great!
Overnattede 2 nætter i april 2024
Svar fra Shinola Hotel den 9. apr. 2024
Hi AsenThank you for choosing the Shinola Hotel.We are happy to hear that you enjoyed your stay with us!We look forward to seeing you again soon!Shinola Hotel Team

8/10 Udmærket

Cynthia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Q- Reservations den 21. apr. 2024
Thank you Cynthia for taking the time to submit your rating.We look forward to seeing you again soon.Best, :)

10/10 Fremragende

Kathryn

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome
Overnattede 1 nat i april 2024
Svar fra Shinola Hotel den 6. apr. 2024
Hi Kathryn,Thank you for your review and choosing the Shinola Hotel. We are happy to hear that you enjoyed your stay with us.We look forward to seeing you again soon!Warmly,Shinola Hotel Reservations Team

10/10 Fremragende

Paula

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We enjoyed our stay! Perfectly located for walking to all venues.
Overnattede 1 nat i april 2024
Svar fra Shinola Hotel den 6. apr. 2024
Hi Paula,Thank you for your review and choosing the Shinola Hotel.We are happy to hear that you enjoyed your stay with us!We look forward to seeing you again soon!Warmly, Shinola Hotel Team

10/10 Fremragende

Eileen

Overnattede 1 nat i april 2024
Svar fra Q- Reservations den 26. apr. 2024
Eileen,Thank you so much for your top 5 rating,we appreciate you time in letting us know that you enjoyed your stay with us.Hope to have you back again soon!Best,

10/10 Fremragende

Kit

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great service and friendly staff.
Overnattede 2 nætter i marts 2024
Svar fra Q- Reservations den 1. apr. 2024
Thank you Kit for the perfect 5 out of 5 rating. We are please to know that our staff was friendly and provided great service during you stay and hope to see you again soon in the future.best,

10/10 Fremragende

Angela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Q- Reservations den 1. apr. 2024
Amazing! Thank you Angela for the perfect rating, we appreciate you taking the time to let us know how your experience with us was.Hope to see you again soon.Best,

10/10 Fremragende

Doug

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Unique property in great location
Overnattede 1 nat i marts 2024
Svar fra Q- Reservations den 1. apr. 2024
Doug, Thank you for noticing our unique property. We are pleased to know took the time to express your liking to our style and great location.We look forward to seeing you again soon.best,

8/10 Udmærket

Ashley

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Beautiful property!
Overnattede 1 nat i marts 2024
Svar fra Q- Reservations den 1. apr. 2024
Beautiful Ashley!Thank you so much for sharing your review.Hope to see you again soon.Best,

10/10 Fremragende

Tony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
One of our best experiences from check in to check out. Staff friendly and experienced.. dinner at San morello was outstanding! Staff friendly, knowledgeable, experienced and personable.Food was excellent. A fun time! Shinola hotel and is San Morello restaurant has become our favorite place while visiting and staying in Detroit!
Overnattede 1 nat i marts 2024
Svar fra Q- Reservations den 24. mar. 2024
Wow!What an awesome review! We are very pleased to know that you enjoyed your stay with us and that our staff was attentive to your needs.Thank you for taking the time to submit your review, we will be sure to let our staff know that your stay was pleasurable. We look forward to your next visit.

10/10 Fremragende

Michelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The decor
Overnattede 1 nat i marts 2024
Svar fra Q- Reservations den 24. mar. 2024
Thank you Michelle for taking the time to submit your rating, we appreciate your response and we are pleased to know that you loved the decor! See you soon.

10/10 Fremragende

Elisabeth

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Shinola feels like home
Overnattede 1 nat i marts 2024
Svar fra Q- Reservations den 23. mar. 2024
Thank you Elisabeth for the perfect rating.Please feel free to call our home, your home anytime, we are so very pleased to have made your stay comfortable.We look forward to seeing you again soon.Best,

10/10 Fremragende

Luke

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best hotel in Detroit with all the amenities! San Morello is fantastic!
Overnattede 1 nat i marts 2024
Svar fra Shinola Hotel den 21. mar. 2024
Thank you for choosing the Shinola Hotel! We are so happy to hear you enjoyed your stay with us!We look forward to seeing you again soon!Best regards,Shinola Hotel Team

10/10 Fremragende

Kenneth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Subtle lighting was nice. Great staff though Evening Bar could have been a little friendlier. Appeared awkward interacting with guests.
Overnattede 1 nat i marts 2024
Svar fra Trish R den 6. apr. 2024
Hi Kenneth, Thank you for your feedback. We hope you host you again soon.

8/10 Udmærket

Dawn, Oakville

Rejste i en gruppe
Synes godt om: Service og personale
Very spacious great location but with it being on a main road our room was super noisy with sirens above ground subway system and noisy “muscles” cars going up and down the strip Lovely main floor lobby and bar. Would stay again but would ask for a different room location.
Overnattede 1 nat i marts 2024
Svar fra Q- Reservations den 1. apr. 2024
Dawn,We thank you for taking the time to express your concerns during your stay with us. Should you decide to stay with us in the future please call our reservations department directly to speak with an agent in regards to selecting a quieter room for you, we would be more than happy to assist you with the request.We look forward to your next visit.Best,

10/10 Fremragende

Clinton Daniel

Overnattede 1 nat i marts 2024
Svar fra Trish R den 6. apr. 2024
Hi Clinton Daniel,Thank you for the feedback! We're glad you enjoyed your stay. We hope to see you again soon.

10/10 Fremragende

Brian

Overnattede 1 nat i marts 2024
Svar fra Trish R den 6. apr. 2024
Hi Brian,Thank you for the feedback! We're glad you enjoyed your stay. We hope to host you next time you're in Detroit!

10/10 Fremragende

Frank

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Unique hotel love the lounging areas, details, shop and restaurant. Great stay and walking distance to Little Caesar’s Arena for a Red Wings game.
Overnattede 1 nat i marts 2024
Svar fra Q- Reservations den 17. mar. 2024
Frank,We are pleased to know that you enjoyed your stay with us and that our location fit your needs.We look forward to seeing you again soon.Best,

10/10 Fremragende

Sean

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent stay at a wonderful hotel
Overnattede 1 nat i marts 2024
Svar fra Q- Reservations den 11. mar. 2024
Excellent Sean!We appreciate your taking the time to submit a perfect 5 out of 5 rating and pleased to know that you had an excellent stay.Best,

10/10 Fremragende

Josh

Overnattede 1 nat i marts 2024
Svar fra Q- Reservations den 1. apr. 2024
Josh, we are pleased to see that you enjoyed your stay with us and were able to give us a perfect 5 out of 5 rating.Thank you for your patronage, hope to see you again soon.Best,

10/10 Fremragende

Joseph

Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i marts 2024
Svar fra Trish R den 6. mar. 2024
Hi Joseph, thank you for the feedback! Hope to see you next time in Detroit.

10/10 Fremragende

Amanda

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our staycation was absolutely perfect. The rooms are trendy, clean, and stocked with amenities. The hotel itself is a work of art and shopping the Shinola store was the icing on the cake. We had drinks at the Evening Bar and San Morello where the service and cocktails were top notch. Every detail of this hotel is intentional and high quality. We can’t wait to come back!
Overnattede 1 nat i februar 2024
Svar fra Q- Reservations den 1. mar. 2024
Absolutely Perfect Amanda!We are pleased to hear that you enjoyed your stay with us. Thank you so very much for taking the time to submit a 5 out of 5 rating.We look forward to seeing you again soon.Best,

8/10 Udmærket

Jesse

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Trish R den 6. mar. 2024
Hi Jesse, thank you for the feedback! We're happy to hear you enjoyed your stay.

10/10 Fremragende

Gina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Q- Reservations den 1. mar. 2024
Thank you so much Gina, for the taking the time to submit your review.We look forward to seeing you again soon.Best,

10/10 Fremragende

Sharon

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice updated hotel with excellent services
Overnattede 1 nat i februar 2024
Svar fra Q- Reservations den 1. mar. 2024
Nice! Thank you so much for the perfect 5 out of 5 rating.We appreciate your business and look forward to seeing you again soon.Best, :)

10/10 Fremragende

Christine

Overnattede 1 nat i februar 2024
Svar fra Q- Reservations den 23. mar. 2024
Thank you Christine for the great rating.We appreciate your business and look forward to you future stays.Best,

10/10 Fremragende

Michael

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Q- Reservations den 23. feb. 2024
Awesome Michael!!!We thank you for your rating.Best,

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I had a great experience during my stay at the Shinola Hotel.
Overnattede 2 nætter i februar 2024
Svar fra Q- Reservations den 23. feb. 2024
James, we are pleased to hear that you had a great experience with us!We thank you for your revie and look forward to your next stay.best,

10/10 Fremragende

Julianna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Q- Reservations den 23. feb. 2024
Amazing Julianna!We appreciate your 5 out of 5 rating.Best,

10/10 Fremragende

Mike

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Q- Reservations den 23. feb. 2024
Nice!We appreciate the 10 out of 10 rating and look forward to seeing you soon.Best,

8/10 Udmærket

Cynthia D

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was good. It was expensive for the stay. I expected higher quality of items in the room for the price. The room was small, bed was very low to the floor, and it had one small chair no table area or desk area. I have stayed in rooms with the sofa loveseat area, dining area with chairs, and desk area.
Overnattede 1 nat i februar 2024
Svar fra Trish R den 6. mar. 2024
Hi Cynthia, thank you sharing your thoughts. We would love to host you again next time you're in Detroit.

10/10 Fremragende

Kim

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Beautiful hotel
Overnattede 1 nat i februar 2024
Svar fra Q- Reservations den 23. feb. 2024
Thank you Kim,We are pleased that you found out property to beautiful.Your 5 out of 5 rating is greatly appreciated.Best,

8/10 Udmærket

Kim

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a wonderful hotel -- great area walkable to so much, the Q line a block away (we took it to the DIA in 30 degree weather and it was reliable down to the minute - use the Q line app for minute to minute updates so you don't spend time waiting in the cold!). I give this hotel an A- only because the staff failed to remove the minibar items despite their assurance it would be done before arrival (and again, after I a called the 1st evening to have it done). Needed the storage to keep milk and OJ cold for my daughter, so not happy that they seemed to make that hard on me. By day 2 I stopped calling. They also had 2 Detroit robes in that are for guests hanging in the closets. Unfortunately, they both had tears and looked pretty work down, and on the one I tried on it had another woman's perfume on it (collar only, so it wasn't detergent!), along with long strands of hair). Clearly had not been laundered after last guest. Not good! Finally, it was 22 degrees the past two nights, yet they have a block on the heating that keeps it from going her than about 69, which wouldn't be so terrible but for the fact that when you put it at 69 it actually reads 67 in the room! Heat loss from the tall windows in the junior suite, I guess. Even with both layers of blinds closed, it never went above 67.5 in our room day to (despite trying to increase heat to 75, it never budged). Sad, bc staff was otherwise fantastic (all smiles, helpful). San Morello food/ambiance was excellent!
Overnattede 2 nætter i februar 2024
Svar fra Trish R den 6. mar. 2024
Hi Kim, thank you for taking the time to reflect on your stay with us. We will share your feedback with the proper department leadership to ensure these issues were isolated.

10/10 Fremragende

Lynne

Rejste med partner
Loved the decor. The room was thoughtfully designed.
Overnattede 1 nat i februar 2024
Svar fra Q- Reservations den 23. feb. 2024
Thank you Lynne, We appreciate your review and are pleased that you loved our decor.Hope to see you again soon!Best,

10/10 Fremragende

PAULA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Q- Reservations den 23. feb. 2024
Paula, How wonderful of you to take the time to submit a perfect 5 out of 5 rating.We are please to know that you enjoyed your stay with us and look forward to seeing you again soon.Best,