Hoteller i Det nordvestlige Rochester

"Nice place. Staff were friendly and the place was super clean. Pros: spacious rooms, clean, close to restaurants and shops. Cons: not sure why the room itself does not have any usb ports which is really unusual now a days. Washroom was tiny would be better if the door swung the other way to open. Pool was very small and salty. Other wise it was nice stay would come back."

"The only complaints i have are that the pool area is small and th coffee was weak, otherwise a great stay"

"Yes"

"We were not told in advance that the hotel was undergoing renovations and were put on a floor that was 90% being renovated. Front desk was almost always vacant of welcoming personnel. If I wanted something, I would have to call out. The room we were given was much in need of renovation: window was missing a pane that made outside noise seem like the window was open; the air conditioner was very noisy and did not work properly once we were able to turn it on; there were no hooks near sink and...

"I only Stayed one night because I had a 5 am Flight. It was great to be able to park my car while on vacation and have shuttle service to and from the airport. The staff was very friendly and answered any questions I had. The bed was so comfortable I missed My flight. So set your alarm a few times ! "

"Clean room great place "

"I have limited mobility which staff was aware of. The key cards they gave me had to keep being replaced. Didn’t work for the pool or the room. It would work one time and then not the next. Them even when we got new cards it would show green but was still locked. I had to keep going to the front desk to replace the cards. I ended up pulling something in my knee between standing at the room door Trying to open it. Then having to walk to front desk to have cards Replaced and back. Never got an...

"Amazing room and personel. "

"Love this place! Pool is on the smaller size for the number of guest, but kids still had fun."

"The bathroom needs to be clean thoroughly, because the makeup mirror is little bit sticky and dusty. And also the tissue paper box has someone’s hair in it. The room is a little bit cool during night , but the fan is on all the time. "

"Airport shuttle was great"

"Quiet small room stayed one night.Front staff awesome "

"Perfekt"

"Room was updated, spacious, and clean. Free breakfast was good. Staff was friendly. Parking lot was small but you can park in the museum of play lot and get it validated at the hotel."

"Terrible period "

"Hotel was fine for a short stay. Make sure you tell the desk you want your room “refreshed” if you want the bed made, bathroom cleaned and fresh towels."

"Great breakfast "

"It was great!"

"Parking was great, didn't even know there was a pool. We wouldn't have used it anyway."