"Reserved room with king size bed. Only had 2 double beds available. When we got in the room one of the double beds was already slept in. Still food and beverages in the refrigerator. Used wash cloth on bathroom counter. Toilet seat broken and I almost fell off the toilet. Told front desk clerk and she did not seem too concerned."
"No refund.
Room was heavily scented. I have allergic reactionary could not keep the room. Since I was traveling, it was difficult to get another room at late notice. Ruined my day"
"I spent one night at this reasonably priced hotel just off I-79 and adjacent to a regional airport in Fairmont. My room was clean and spacious with a comfortable bed, mini fridge, microwave, plenty of storage space and TV with many channels. Hotel staff were courteous and professional. There was ample onsite parking available. A complimentary continental breakfast is available to guests every morning. The hotel is surrounded by many amenities including a diner, gas stations and convenience...
"The hotel cancelled my reservation and did not notify me until I was there to check in. Even worse, they said they had refunded my money when in fact they had not. Be warned that reservations mean nothing and whatever you do, don't prepay for your stay."
"Front desk staff were so friendly - Shauna especially! Clean spaces, and well maintained. The indoor pool was fine but it is very small and the chemicals were overwhelming. Breakfast was included and it was one of the better free breakfasts I’ve had at a hotel. Ask for the anti-slip mat for the shower at the front desk, it’s needed."
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