Hoteller med pool i Det centrale højland

"Clean well maintained property with friendly staff. The executive business center was a time saver. The food was excellent with both American and Guatemalan options."

"El personal es muy amable."

"I’m not a native English speaker, but quite a few of the staff didn’t speak any English, (this is a 4 star hotel in the capital city of Guatemala) Ask for child bed and an electric heater during check in, waited a little over an hour until I called reception to remind them, waited another 15 minutes before I walked to reception to remind them again, after one more hour my wife, speaking Spanish, arrived and she told them again. About 10 minutes later it arrived. We ordered food to the room,...

"We were disappointed with our stay and left early, forfeiting our second night because the noise was unbearable. The property photos are extremely misleading. Balconies appear to face a peaceful forest, but actually overlook a busy highway with constant traffic, loud mufflers, honking, barking dogs, and roosters crowing at all hours. We booked expecting a quiet, "spa-like" environment based on the listing, but relaxation or sleep was impossible. Furthermore, pre-trip communication was...

"Peaceful quiet and clean and the staff so nice 10/10"

"This was incredibly beautiful! We loved our stay. Be careful and make sure you close your tent completely so the bugs don't get in, but it is a tent in Guatemala at the end of the day, so there will probably be a bug at some point. One thing I think they could improve on is providing locks for the tents. Rooms get to be locked up but the tents are all just based on an honor system I guess? We were absolutely fine and no one snuck into our tent or anything, but it only takes one bad egg."

"Las áreas comunes del hotel están bien cuidadas y es amplio. La habitación que nos dieron no fue la seleccionada, las cabañas tienen dificil acceso a áreas comunes."