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Anmeldelser af The LaLiT New Delhi

5 out of 5
The LaLiT New Delhi
Barakhamba Avenue, Connaught Place, New Delhi, Delhi N.C.R

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 430 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 310 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 130 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 58 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 73 af i alt 1001 anmeldelser" "

8,2/10

Rengøring

8,4/10

Service og personale

8,2/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Holger

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fremragende hotel
Boede tre nætter på dette komfortable hotel beliggende meget centralt i New Delhi. Fremragende morgenbuffet. Venligt og hjælpsomt personale.
Overnattede 3 nætter i januar 2020
Svar fra sunil den 8. jan. 2020
Dear sir/madam, Namaskar! Thank you for the feedback and staying with us,we look forward to your next visit.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fair hotel with nice restaurants
The hotel was fine and the staff was friendly. I would have liked a little more light and fresh air in the room. The area a little isolated but hence quiet. Top floor restaurant was really nice.
Overnattede 2 nætter i februar 2019
Svar fra pari den 20. feb. 2019
Dear Guest, Thank you for the Feedback. Regards

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God beliggenhed
Vi var der ikke så meget da vi var der i forretningsøjemed men godt hotel og god beliggenhed
Svar fra sunil den 24. apr. 2018
Dear sir/Madam, Namaskar! Thank you for the feedback,look forward to welcome you back

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice, expensive hotel
Very nice hotel at the heart of Delhi, nice service and good food. Excellent gym as well as pool and spa options. Only negative is that it is very expensive especially for India.
Svar fra sunil den 24. apr. 2018
Dear sir, Namaskar! Thank you for the feedback,we look forward to welcome you back.Have noted the negative points as mentioned and will be looked into,

6/10 Okay

Tina

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring, service og personale
Manglende fokus på rengøring.
Svar fra sunil den 9. apr. 2018
Dear sir/Madam, Namaskar! Thank you for your valued feedback

8/10 Udmærket

Nick, Haridwar

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was pleasant though my best experience was with a waiter in the coffee shop who served my wife and I at the breakfast table on both days of my stay. He was very attentive, courteous and proactive while providing us excellent service that used to be the highlight of my mornings. His name is Jitendra Pandey, an old timer with old fashioned values and a great sense of responsibility and ownership. Many many thanks to him from both my wife and I. 🙏
Overnattede 2 nætter i marts 2024

8/10 Udmærket

kulbinder

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel is in a great location
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Gina

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Bell staff was exceptional, Especially Pawan! Pawan was able to fix my broken bag and arrange for a courier to pick up my bags to be shipped back to the USA. He was easy to communicate with, very friendly, and very knowledgeable about how to get things accomplished. Thank you so much for making my stay at Lalit so pleasant! The Lalit is a very nice hotel, centrally located, comfortable and pleasant people at reception. Thank you for a lovely stay.
Overnattede 3 nætter i marts 2024

6/10 Okay

Puneet

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 1 nat i marts 2024

10/10 Fremragende

Rajni, Ealing

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i februar 2024

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

8/10 Udmærket

Renuka

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very helpful but it was so difficult to get hold of concierge from the room or book anything.
Overnattede 2 nætter i februar 2024

4/10 Dårligt

Marwa

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The place is just amazing yet the staff are so hard to deal with, the operator and reception never pick up, and when they do you never get anything done, you keep on waiting for hours. I asked for someone to fix the sink and waited a whole day, I asked to change the room and never got a reply back.
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Vandana

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay was very comfortable. It was centrally located and it was very convenient for us. We loved the food and our stay there.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Simran

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
-
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Nick, Haridwar

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is simply a wonderful hotel with a very pleasant staff. Thanks !!
Overnattede 2 nætter i februar 2024

4/10 Dårligt

Daniel

Rejste med partner
Synes ikke om: Service og personale
Not 5 star. More like 3. Nice enough hotel but we had a disappointing experience. We have to ask many times for extra towels. Had an extra guest stay for one night. They didn’t bring up the extra bed. Last night ordered room service and was told we had to pay cash and couldn’t put on our bill. But the previous night we could add to our rooms bill. Then the food was cold. For the price we paid I expected more. Breakfast selection huge, but very average.

10/10 Fremragende

Giovanna, Savigliano

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Un buon hotel con confort adeguato,buona cucina e personale efficiente e gentile. Consigliabile.
Overnattede 3 nætter i januar 2024

8/10 Udmærket

Gobinda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kelly Delhi visit
I the hotel room needs upgrade specially the washrooms. Asked for non smoking but got a smoking room. Otherwise one night stay was pleasure
Overnattede 1 nat i januar 2024

8/10 Udmærket

Ousmane, Chestnut Hill

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

8/10 Udmærket

Ousmane, Chestnut Hill

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

8/10 Udmærket

LEE

Forretningsrejsende
Synes godt om: Service og personale
Very high rates of limited supply of food. Rust water from bath room. Airport pick up cost sky high!
Overnattede 6 nætter i januar 2024

8/10 Udmærket

Nitzan

Forretningsrejsende
Synes godt om: Service og personale, værelsets komfort
Overcharge for early check-in
The hotel is located well in the heart of New Delhi. The hotel is 75 years old but well maintained. Breakfast buffet was excellent with a good variety and tasty food. I've had an issue with the early check in and hot water. I've arrived at 03:30 in the morning strait from the airport. I've tried to book the night before but rejected. I've send a message to the hotel to do a late checkin. The requested me to arrive to the reception in the morning of the check-in while refusing to close that issue in advanced. Arriving to the hotel I've found out that the hotel team has decided to use that situation to their advantage while charging 150% from the standard night rate for late check-in. I've expected a charge of 60%~70% as fair price and a charge of single room (100%) as acceptable one. A charge of 150% is taking an advantage over a situation which they've created purposely. Except from the following the hotel was very nice.
Overnattede 4 nætter i januar 2024

10/10 Fremragende

anelise

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente hotel
O hotel é excelente em todos os sentidos. O atendimento é rápido e sempre gentil Café da manhã maravilhoso
Overnattede 2 nætter i januar 2024

6/10 Okay

Hanumant

Rejste med familie og småbørn
Synes godt om: Service og personale
For a five star hotel there are defibitely a few things lacking. The hotel itself is starting to feel aged, the room cards kept malfunctioning. We had to reset our cards 6 times on 3 days. The bathroom although big was not the cleanest, showers were rusted. No one informed us that the swimming pool was closed before booking. The drinks even with a very high pricd tag are not the greatest. Overall we did not feel it was good value for money.
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Krishankant

Synes godt om: Rengøring
Overnattede 4 nætter i januar 2024

8/10 Udmærket

Anuj

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good property in a central convenient location. Staff are good and helpful. Was good value for money for me Only drawback was when I was queueing up to check in the staff who weren't with customers were in no rush to serve but when 2 different local customers jumped the queue and barged in they didn't seem to mind speaking to them. Quite irritating when you are queueing up politely
Overnattede 1 nat i januar 2024

4/10 Dårligt

Sharad

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

sarvesh

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff. Loved the lobby ambience
Overnattede 1 nat i januar 2024

10/10 Fremragende

Tamara

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a great stay for 5 nights at the LaLiT. The breakfast buffet was the best we had our whole trip, beside the chai was a bit watery but still delicious. The stuff was very friendly and helped with any problems we had (communication with driver or organisations). They have a problem with their room cards, we had to renew them every 1-2 days, what was a bit annoying but not a real problem. All in all we had a fantastic stay

10/10 Fremragende

SATYA SHEEL

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The ambience and overall appearance of the hotel premises was wonderful. Staff were extremely polite and helpful. Our stay was peaceful and relaxing. I would recommend it to friends and family. However, I found that the food was a little less toward my liking.
Overnattede 2 nætter i december 2023

6/10 Okay

Rajesh

Synes godt om: Rengøring, værelsets komfort
The service was ver slow
Overnattede 1 nat i december 2023

8/10 Udmærket

Robert

Overnattede 1 nat i december 2023

6/10 Okay

Piyush

Rejste med familie
Synes godt om: Service og personale
Did not stand up to Name
During my stay of 5 nights, I had to change roooms two times! Basic things like towels are like scarce. We had to keep asking for multiple times to get one or two!! Basic things like smart TV one would have expected for the kind of hotel were missing. Hotel need upgrade due to age.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Diane

Overnattede 4 nætter i november 2023

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice location for Delhi
Lovely hotel and staff, room comfortable
Overnattede 3 nætter i november 2023

6/10 Okay

Sabita

Rejste med familie
I have stayed at the Lalit previously but it appeared a little run down. Staff were so busy and we had to wait 10-15minutes in line to have our keys reactivated. Keys were always unactivated.
Overnattede 3 nætter i november 2023

4/10 Dårligt

Gaurav

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Lalit Delhi does not reflect a 5-star property. I had a bed bug issue in my room. After calling, they send people to look and confirm. The next worst part was the delay in resolution. I asked for a room upgrade, but it took almost 2 hrs for the management to coordinate. After every call, they send a new person asking the same thing. Finally, after going to reception and again explaining the issue, they changed my room. I am thankful that I spotted the bedbug before starting the night, o/w would have risked further infection issues. This is my second time at this property, but they should learn to meet cleanliness requirements and have better customer service. Don't know if I will be going back again :(
Overnattede 2 nætter i november 2023

8/10 Udmærket

dinesh

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good hotel with high standards, close to Connaught place, friendly staff, clean environment maintained at a high standard what else can you ask for.
Overnattede 3 nætter i november 2023

4/10 Dårligt

sandeep

Rejste med familie og småbørn
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Room service staff are good but staff at checkin are not welcoming and rude
Overnattede 1 nat i november 2023

2/10 Forfærdeligt

Deepesh

Synes ikke om: Rengøring, faciliteter
Overnattede 1 nat i november 2023

2/10 Forfærdeligt

Liz

Rejste med familie
Synes ikke om: Service og personale, faciliteter
Vi hade bokat två rum varav ett för tre personer. Ändå var det bara två sängar i det rummet. Personalen var otrevlig vid checkin, förutom deras concierge som var väldigt hjälpsam. Oerhört hög volym i barer och restauranger, vi fick inte sova på hela natten då de hade ett bröllop på hotellet och våra rum var precis ovanför. De ursäktade sig med att det inte fanns andra rum, ändå tyckte de att vi skulle sagt till mitt i natten för att byta rum? Visade sig att de ville ta betalt för frukosten fastän de sa vid checkin att den ingick, likaså ta betalt för apelsin”juice” vi fick be om då det inte fanns vid frukost. Den var mer saft. Fastän vi hade alla ovan klagomål med framförallt oväsendet så bjöd de inte på frukosten men vi fick betala för två stycken istället för fem. Oerhört otrevlig personal förutom några få undantag. Aldrig mer!
Overnattede 1 nat i november 2023

10/10 Fremragende

Dinesh Kumar

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel provided excellent service and the staff is very friendly and helpful. Especially, Mr. Insan Sharma at the front desk is very helpful and kind. The only thing I would suggest is to increase vegetarian food options.
Overnattede 1 nat i november 2023

10/10 Fremragende

Francis

Overnattede 4 nætter i november 2023

10/10 Fremragende

ALVIN

Overnattede 4 nætter i november 2023

8/10 Udmærket

Sukhdev

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lalit Dehi
A nicely located hotel.
Overnattede 3 nætter i november 2023

8/10 Udmærket

Benjamin

Overnattede 3 nætter i november 2023

10/10 Fremragende

amarjit

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean. Staff very courteous and helpful.
Overnattede 1 nat i november 2023
Svar fra Vijay Bhalla den 8. nov. 2023
Dear Mr Amarjit,Namaskar ! Thank you for taking your valuable time & reaching out to write your wonderful review of The Lalit New Delhi. Your general appreciation of the efforts of our team is very encouraging . I have taken the liberty to share your kind appreciation with the team, as it is feedback such as yours, that motivates us to achieve higher standards of service. We look forward to have many more moments like these at The Lalit New Delhi as it is an honour for us to be of service to you, always. Warm Regards Vijay Bhalla

2/10 Forfærdeligt

yasin

Overnattede 1 nat i oktober 2023
Svar fra Vijay Bhalla den 2. nov. 2023
Dear Ms Yasin,Namaskar ! Thank you for choosing to stay at The Lalit New Delhi and writing your review. It is from feedback like yours that we learn and grow. Please accept my apologies for the set of inconveniences faced. This is certainly not as per our standards and we have taken corrective training for the erring individuals. I hope you will give us another opportunity to be of service so that we may change your opinion and convert you into a Lalit Loyalist !Yours sincerelyVijay Bhalla

8/10 Udmærket

Tejinder

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i september 2023
Svar fra Vijay Bhalla den 2. nov. 2023
Dear Mr Tejinder,Namaskar! Thank you for taking out time to share the valuable feedback of your stay at our Hotel and recommending it. We are delighted to learn that you had a memorable stay with us and we look forward to welcoming to back home soon.Warmest regards Vijay Bhalla