Hoteller nær DeSoto Square

"The stench of smoke in our room was unbearable and the manager would not give us a different room unless we paid for it. She wanted ys to pay for two rooms. We left to find a better place to stay."

"Shower was broken and said that we broke it when it was broken when we got there "

"Room appeared cleaned however there were roaches in the room and the light shade fell off when trying to turn on the light. "

"Everyone we encountered at the hotel was friendly and very helpful. The room was comfortable and clean. We were happy we chose this location. "

"Very well run hotel -- but I fell the marketing is a bit bait and switch. I was surprised to see that my room overlooked a parking lot with a pool in it. What happened to the affinity pool and pickleball courts? You actually have to walk across a 4 lane (not too busy) street to get their. Most people take a golf cart - but I didn't have time. Hate this kind of marketing."

"Værelserne var dejlig store og der var dejligt fredeligt. Synes måske indretning ude som inde var lidt gammel, tung og dyster. "

"Noisy refrigerator "

"A very friendly and courteous staff"

"Clean room - a little expensive especially the dog fee for one night but we had a good night & everyone is very friendly there. "

"Really disappointing experience and room. Entered the room which smelled of dampness and stuffy climate, even the bed was damp top and bottom and so clammy to sleep in. There was dirty and the breakfast, yes there was almost nothing to choose apart from an opened packet of toast bread with jam and 2 kinds of cakes in paper and the area was not reassuring, so we each took a juice and a muesli bar and checked out and had breakfast somewhere else!"

"Dejligt hotel, dog lidt larm fra vejen så sørg for at bestille mod vandet og ikke by udsigt "

"All was in order. Nothing fancy about it but very clean and a responsive staff. Free breakfast is very very minimal. I had a problem with the shower handle as it was immovable. Upon my return from my day it was repaired."

"Ac ice cold, no wifi"

"I like the french/italian inspired interior, but it lacks some quality in the details. Great room, except for the bugs (had to kill 6-7 cockroaches before going to sleep). The breakfast was quite disappointing, juice and fresh water smells and tastes like swimming pool water, no healthy food options at all. The coffee quality and coffee choices not even close to what you would expect from any french or italian hotel."

"It was a really beautiful property…… the open view on each floor down to the lobby area was exceptional…… very clean with friendly staff"

"This hotel was in major need of repair. There is nobody at the desk when you check in, only a virtual agent so you can kiss any customer service goodbye. Furniture was cracking, holes and (blood)? On curtains, bathroom door falling apart, rust everywhere. The room was clean but very damp and had a horrible smell. I would not stay here again. "

"Room didn’t look anything like pictured. Air conditioner was broken laying on floor. Moved it and cockroaches ran from under. Bed wasn’t made. Room was supposed to be non smoking. Reeked of smoke. Front desk staff was no help. Had to leave and find other hotel accommodations. Absolutely disgusting. Lots of loitering all around hotel. Very uncomfortable and unsafe feel. "