Minikøleskab

Anmeldelser af La Quinta Inn by Wyndham Davenport & Conference Center

3 out of 5

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 343 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 338 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 155 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 94 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 74 af i alt 1004 anmeldelser" "

7,8/10

Rengøring

8,2/10

Service og personale

7,4/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Quintisa

Synes ikke om: Service og personale
Overall, an okay place. Hot breakfast wasn't available.
Overnattede 1 nat i februar 2024
Svar fra GM den 22. maj 2024
Dear Quintisa,We appreciate your feedback and are pleased to hear your stay was satisfactory. We apologize for the inconvenience regarding the hot breakfast. We strive to provide the best services and your comments will help us improve. We hope to welcome you again soon for an even better experience.Warm regards,Hotel Management

2/10 Forfærdeligt

Chikako

Synes godt om: Faciliteter
Synes ikke om: Rengøring, service og personale
Concierge said the room number out loud when checking in, which made me feel unsafe if someone had overheard. Also the walls were thin so it was noisy at night. The shower head was attached by a suction and fell off during my shower. There were other people’s hairs on the bedding when I got there.
Overnattede 1 nat i maj 2024
Svar fra GM den 20. maj 2024
Dear Chikako, We sincerely apologize for the discomfort you experienced during your stay. Your safety and satisfaction are our top priorities and we regret that we fell short. We are taking your feedback seriously and will review our check-in process and housekeeping standards. We hope for another opportunity to serve you better in the future.Warm regards,Hotel Management

4/10 Dårligt

Alicia

Rejste i en gruppe
Synes ikke om: Faciliteter
Pet pricing is quite ridiculous $25 per night per dog. When we wanted to wash clothes the dryer was broken. Just a very mediocre stay especially when paying over $500 between the room and pet fees
Overnattede 3 nætter i maj 2024
Svar fra GM den 17. maj 2024
Dear Alicia, We're sorry to hear about your recent experience at our hotel. We understand your concern about the pet fees and we're exploring options to make it more affordable for our pet-loving guests. We apologize for the inconvenience with the dryer. Your feedback is valuable to us and we'll use it to enhance our services. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Hotel Management

6/10 Okay

adele

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Breakfast isn't good.
Overnattede 1 nat i maj 2024
Svar fra GM den 17. maj 2024
Dear Adele, Thank you for taking the time to share your feedback. We're sorry to hear that our breakfast didn't meet your expectations. We strive to provide a wide variety of options to cater to all our guests' tastes. Your comments are valuable and will be considered as we continuously work to enhance our offerings. We hope to welcome you back in the future for a more enjoyable experience.Warm regards,Hotel Management

6/10 Okay

Jorge

Synes godt om: Rengøring, service og personale
There were no sausages for breakfast.
Overnattede 3 nætter i maj 2024
Svar fra GM den 14. maj 2024
Dear Jorge, Thank you for taking the time to share your experience. We're sorry to hear that our breakfast didn't meet your expectations due to the lack of sausages. Your feedback is invaluable and we will certainly consider this while planning our future breakfast menus. We hope to have the opportunity to serve you better in the future. Warm regards,Hotel Management

8/10 Udmærket

Magda

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Good
Overnattede 3 nætter i maj 2024
Svar fra GM den 8. maj 2024
Dear Magda, Thank you for taking the time to review our hotel. We're glad to hear that you had a good experience with us. Your feedback is invaluable in our continuous endeavor to enhance our services. We hope to have the pleasure of welcoming you back in the near future for an even better experience. Warm regards,Hotel Management

10/10 Fremragende

Tammy

Rejste med familie
Synes godt om: Service og personale
I would stay there again. Breakfast was good and the rooms were nice.
Overnattede 2 nætter i maj 2024
Svar fra GM den 7. maj 2024
Dear Tammy,We're thrilled to hear that you enjoyed your stay with us and appreciated our delicious breakfast and comfortable rooms. Your kind words are a testament to our commitment to providing a memorable experience for our guests. We eagerly look forward to welcoming you back for another wonderful stay. Thank you for choosing us!Warm regards,Hotel Management

2/10 Forfærdeligt

Anqunika

Forretningsrejsende
Synes ikke om: Rengøring, service og personale
Room had moldy smell. Ceiling paint chipping onto the mattress. Make sure this is the last option for your travels
Overnattede 1 nat i maj 2024
Svar fra GM den 6. maj 2024
Dear Anqunika, We sincerely regret to hear about the issues you encountered during your stay. Your comfort and satisfaction are our utmost priorities. Your feedback is valuable to us and we assure you that we will address these concerns promptly. Please accept our apologies and we hope you will consider giving us another chance to deliver a better experience.Warm regards,Hotel Management

8/10 Udmærket

Mindy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Needs updating inside and outside
Overnattede 1 nat i april 2024
Svar fra GM den 3. maj 2024
Dear Mindy,Thank you for your valuable feedback and for choosing our hotel for your stay. We acknowledge your comments about the need for updates, and want to assure you that we are continually working on improvements to enhance our guest experience. We hope to welcome you back soon to showcase our progress.Warm regards,Hotel Management

8/10 Udmærket

Chris, Ottumwa

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Bed, pillow, bathroom, shower were great Clean and maintained. Good sleep. Good price. I stay here often!
Overnattede 1 nat i april 2024
Svar fra GM den 3. maj 2024
Dear Chris,Thank you for sharing your positive experience at our hotel. We're thrilled to hear that you enjoyed our comfortable amenities and found great value in your stay. Your continued patronage is much appreciated, and we look forward to welcoming you back soon for another pleasant stay.Warm regards,Hotel Management

6/10 Okay

Trey

Overnattede 2 nætter i april 2024
Svar fra GM den 3. maj 2024
Dear Trey,Thank you for taking the time to rate us. We're sorry we didn't meet your full expectations and we would love to hear more about your experience. Your feedback is valuable in helping us improve and deliver a 5-star experience on your next visit. We hope to welcome you back soon.Best Regards,Hotel Management

10/10 Fremragende

Clint

Synes godt om: Rengøring, service og personale
Quiet Reasonable price
Overnattede 1 nat i april 2024
Svar fra GM den 2. maj 2024
Dear Clint,Thank you for your fantastic 5-star review! We're delighted to hear you enjoyed the tranquility of our hotel and found our pricing reasonable. We strive to offer our guests a peaceful retreat with excellent value. Your feedback is appreciated and we look forward to welcoming you back soon!Warm regards,Hotel Management

4/10 Dårligt

Nicolle, Lincoln

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The first room we were in had a pile of crumbs on the fold-out couch. The next room was clean but had no bedding for the fold-out. The breakfast was fine but nobody knew how to get the juice dispenser to work. The staff did their best to improve our stay by Moving our rooms and getting us the bedding we needed.
Overnattede 2 nætter i april 2024
Svar fra GM den 2. maj 2024
Dear Nicolle,Thank you for sharing your experience with us. We're sorry to hear about the inconvenience you faced during your stay. Your feedback is invaluable, and we're using it to refine our services and ensure such issues are not repeated. We're glad our staff could assist you and hope to serve you better in the future. Thank you for choosing our hotel.Warm regards,Hotel Management

2/10 Forfærdeligt

Sam

Overnattede 1 nat i april 2024
Svar fra GM den 29. apr. 2024
Dear Sam,Thank you for your rating. We're sorry to see we didn't meet your expectations this time. We appreciate all feedback and would love to hear more about your experience, so we can strive to make improvements. Please feel free to share your thoughts with us, as your satisfaction is our priority. We hope to have the opportunity to welcome you back for a more enjoyable stay.Warm regards,Hotel Management

10/10 Fremragende

Ismail

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great Hotel
Overnattede 1 nat i april 2024
Svar fra GM den 26. apr. 2024
Dear Ismail, Thank you for your kind words and for giving us a perfect rating! We're thrilled to hear that you had a great experience at our hotel. We work hard to meet expectations like yours, and it's rewarding to know we hit the mark for you. We look forward to welcoming you back on your next visit! Warm regards,Hotel Management

2/10 Forfærdeligt

Sam

Synes ikke om: Overnatningsstedets tilstand og faciliteter
I stay there for 4 nights. I was initially placed directly opposite the laundry room therefore the washing of cloth and washing machine made too much noise so after 2 nights i asked if i could be move. 1 was moved to room 120. Whilst i spent my third night in room120 I felt some itchiness at night but thought nothing off it. On my 4th night i woke up after being bitten by something only to see a bed bug crawling on the bed. I picked it up with a tissue and took it to the gentleman at the front desk. At this point it was 4am and I quickly checked out. I am so unhappy about my situation.
Overnattede 1 nat i april 2024
Svar fra GM den 22. apr. 2024
Dear Sam,We're truly sorry to hear about your experience. The comfort and satisfaction of our guests is our utmost priority. We deeply regret the inconvenience you experienced and assure you that your concerns are being addressed seriously. We hope for another opportunity to serve you better in the future.Warm regards,Hotel Management

10/10 Fremragende

Dale

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 3 nætter i december 2023
Svar fra GM den 17. apr. 2024
Dear Dale,Thank you for your 5-star review. We're thrilled to know you had a nice experience at our hotel. Your satisfaction is our top priority and your feedback helps us maintain the high standards we strive for. We look forward to making your next stay even more enjoyable.Warm regards,Hotel Management

8/10 Udmærket

Randy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra GM den 14. apr. 2024
Dear Randy,Thank you for taking the time to rate your stay at our hotel. We are pleased to see that you had a good experience. We'd love to hear more about your stay and how we might improve. We are always striving for excellence and your feedback is valuable to us. We hope to welcome you back soon for an even better experience.Warm regards,Hotel Management

4/10 Dårligt

Jasmine

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff seem to hate their job especially the lady who works third shift very rude & disrespectful I would never stay here again just because of her nasty attitude
Overnattede 7 nætter i marts 2024
Svar fra GM den 9. apr. 2024
Dear Jasmine,We deeply regret to hear of your experience and sincerely apologize for any discomfort caused. We strive to create a welcoming environment for our guests and your feedback is crucial for us to improve. Please rest assured that this matter will be addressed. We hope for an opportunity to serve you better in the future.Warm regards,Hotel Management

4/10 Dårligt

Erica

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very dirty and outdated. Shower didnt work properly, towels were thin and raggedy.
Overnattede 1 nat i april 2024
Svar fra GM den 8. apr. 2024
Dear Erica,We're truly sorry to hear about your experience at our hotel. Your feedback is crucial to us and we assure you that the situation you described is not typical. We're looking into the issues you've mentioned and will address them accordingly. We hope for another chance to provide a better experience.Warm regards,Hotel Management

8/10 Udmærket

Kim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra GM den 3. apr. 2024
Dear Kim,Thank you for choosing our hotel and for leaving a 4-star rating. We are pleased to know that you enjoyed your stay. We'd love to hear more about your experience so we can continue to provide excellent service. Looking forward to welcoming you back on your next visit.Warm regards,Hotel Management

4/10 Dårligt

Amanda, San Antonio

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Although housed in a clean enough building, this is an unfortunate specimen that LaQuinta should be ashamed to have carry their brand. Perhaps the manager should be reminded that they are no longer the RA at the community college frat house? The staff is ambivalent at best, coarse and inappropriate at worst. Our time was wasted while the desk attendant waxed poetic about MMA fighting, our requests that the room meet standard specifications were ignored by the same employee and the expectation that there should be coffee available in the room or at least on the breakfast bar was clearly an egregious sin in the mind of the individual in charge of such things. The guests bellowing drunkenly until the wee hours of the morning may not have been in the control of the hotel, but we will never know as there was certainly no attempt to curtail this activity. The housekeeping carts and staff that began their excellent imitation of a freight train making a sudden stop on rough tracks mere minutes after the revelry subsided, however, was in the control of the staff and therefore more frustrating. A hotel in Iowa with no blankets on the bed, no chair in the room, and no indication of “Iowa-nice” being a concept they’ve even heard of clearly should not be representing a major national brand and I hope for the sake of LaQuinta’s future financial security they are able to get it under control. In the meantime, please save yourself a headache and consider upgrading to Motel 6.
Overnattede 1 nat i marts 2024
Svar fra GM den 25. mar. 2024
Dear Amanda, We sincerely apologize for your recent experience. Your feedback is crucial for us to understand where we need improvements. We regret not meeting your expectations and assure you that your concerns have been addressed internally. We hope for another opportunity to provide a better experience. Thank you for your feedback.Warm regards,Hotel Management

10/10 Fremragende

Amy, Kellogg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra GM den 25. mar. 2024
Dear Amy,Thank you for your five-star rating! We're thrilled to know that you enjoyed your stay with us. Our team strives to provide the best experience to all our guests, and your rating tells us we're on the right track. We hope to welcome you back in the future for another fantastic stay.Warm regards,Hotel Management

8/10 Udmærket

Lena

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room size was big, living area separate from bedroom. Dislike as I walked in hotel lobby smelled like pot after we were told “ no smoking allowed”. I wish that included all smoking
Overnattede 1 nat i marts 2024
Svar fra GM den 25. mar. 2024
Dear Lena, Thank you for taking the time to share your experience at our hotel. We're thrilled to hear you appreciated the spaciousness of our rooms. We apologize if the lobby smell caused any discomfort. Your feedback is valuable and will be taken into account as we continuously strive to enhance our guest experience. We hope to welcome you back in the future for an even better stay.Warm regards,Hotel Management

8/10 Udmærket

Carrie

Synes godt om: Rengøring, service og personale, faciliteter
It was convenient to where we needed to go. There were a couple things that could have been updated in the room but otherwise a nice place.
Overnattede 2 nætter i marts 2024
Svar fra GM den 8. mar. 2024
Dear Carrie,Thank you for your feedback. We're glad to hear that our location was convenient for your needs. Your suggestions for room updates have been noted and will certainly be considered for future improvements. We are committed to providing a comfortable and enjoyable stay for all our guests. We look forward to welcoming you back to our hotel soon.Warm regards,Hotel Management

8/10 Udmærket

kim

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean, good breakfast options. Would stay here again
Overnattede 1 nat i februar 2024
Svar fra GM den 1. mar. 2024
Dear Kim,Thank you so much for taking the time to share your experience at our hotel. We're thrilled to hear you enjoyed our cleanliness standards and breakfast options. It truly warms our hearts to know we'll be your choice again in the future. Looking forward to welcoming you back soon. Warm regards,Hotel Management

4/10 Dårligt

Richard

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter
The staff was unpleasant and close to rude to some customers. When a few customers asked for more towels they were told they were out despite the hotel being nearly empty. There was an open sanitary pad found floating in the pool. We were told hey had no more blankets or extra pillows. The staff on duty appeared to have no clue as to what is going on or how to handle simple requests such as the described towels, blankets, or pillows.
Overnattede 3 nætter i februar 2024
Svar fra GM den 27. feb. 2024
Dear Richard, We're deeply sorry for your recent experience at our hotel and regret that we didn't meet your expectations. Your feedback is invaluable to us and we assure you that we're taking steps to improve our services. We sincerely apologize for any discomfort caused and hope to have another chance to provide you with a better stay in the future. Warm regards,Hotel Management

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra GM den 26. feb. 2024
Dear Guest,Thank you for taking the time to review our hotel. We are sorry to see the rating and would appreciate the opportunity to understand your experience better. Your feedback is invaluable to us as it helps us improve. We hope you'll give us the opportunity to serve you again.Warm regards,Hotel Management

10/10 Fremragende

Jennifer

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I would stay again
Our check in was quick and easy. Only problem was people in other rooms was very loud.
Overnattede 1 nat i februar 2024
Svar fra GM den 26. feb. 2024
Dear Jennifer,We're thrilled to hear you enjoyed your stay and found our check-in process efficient! We apologize for any disturbances caused by other guests. Your comfort is our top priority and we'll certainly look into this matter. We can't wait to welcome you back for another wonderful experience at our hotel. Thank you for your review!Warm regards,Hotel Management

6/10 Okay

Rebecca

Rejste med familie, Rejste med kæledyr
For the price of the room, I wasnt surprised by the condition of it. Our shower had hair on the walls. There were only 2 bath towels in the room. The comforters are white, which were pretty, but they had stains on them. The lady who checked us in was extremely helpful and nice.
Overnattede 1 nat i februar 2024
Svar fra GM den 20. feb. 2024
Dear Rebecca, Thank you for your feedback. We apologize for the inconvenience you experienced. Your observations help us improve our services. We're pleased to hear our staff made a positive impression. Rest assured, we're addressing cleanliness issues diligently to ensure a better experience for our guests. We hope to have another opportunity to serve you better in the future.Warm regards,Hotel Management

2/10 Forfærdeligt

Jarrard

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The bathroom was dirty, my wife had to wipe down the toilet before she could pee. There was pubic hair in the shower, hair in the sink, the mirrors were filthy. I went and got cleaning supplies to wipe things down.
Overnattede 1 nat i februar 2024
Svar fra GM den 19. feb. 2024
Dear Jarrard,We sincerely apologize for the inconvenience experienced during your stay. We understand that cleanliness is paramount, and we're sorry we failed to meet your expectations. Your feedback is invaluable, and we will use it to reinforce our cleaning protocols to ensure this doesn't happen again. We hope you'll give us another chance to provide you with the high-quality experience you deserve.Warm regards,Hotel Management

10/10 Fremragende

Daniel

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Affordable
Overnattede 1 nat i februar 2024
Svar fra GM den 19. feb. 2024
Dear Daniel,We're thrilled to learn that you found our hotel to be affordable! Our team works tirelessly to provide excellent service without compromising on value. Thank you for choosing to stay with us and for sharing your experience. We hope to welcome you back again soon for another memorable stay.Warm regards,Hotel Management

6/10 Okay

Sharon, St Louis

Rejste med partner
Synes ikke om: Faciliteter
Very bad breakfast
Overnattede 1 nat i februar 2024
Svar fra GM den 6. feb. 2024
Dear Sharon,Thank you for sharing your experience with us. We're genuinely sorry to hear that our breakfast did not meet your expectations. We are always striving to enhance our offerings and your feedback is invaluable in this process. We hope you will give us another chance to impress you with the improvements we make based on your input. We look forward to welcoming you back soon.Warm regards,Hotel Management

10/10 Fremragende

Tina

Overnattede 1 nat i februar 2024
Svar fra GM den 6. feb. 2024
Dear Tina,Thank you for choosing our hotel and taking the time to rate us with a perfect 10/10! We are delighted to hear that you had a wonderful experience during your stay. Your satisfaction is our top priority, and we are thrilled to have met your expectations. We look forward to welcoming you back for another exceptional stay in the future.Warm regards,Hotel Management

4/10 Dårligt

Ronald

Synes godt om: Rengøring
Con artist
The stay was ok. My room was clean. The issue I am having was being charged extra for a room. They double charged me for a room, and still fighting to get refund. Will never visit again.
Overnattede 1 nat i januar 2024
Svar fra GM den 1. feb. 2024
Dear Ronald,We sincerely apologize for any inconvenience caused during your stay. We greatly value your feedback and take the matter seriously. We assure you that our team is looking into this situation to ensure it is resolved appropriately. We hope you give us another chance to offer you an improved experience.

6/10 Okay

Stephanie

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Was dirty right by the doors. Cigarette butts and dog poop were right in the doorway. The outside door slammed shut very loudly.
Overnattede 3 nætter i januar 2024
Svar fra GM den 30. jan. 2024
Dear Stephanie,Thank you for your feedback. We deeply apologize for the unpleasant experience at our hotel. Please know, cleanliness and tranquility are our top priorities, and we're disappointed to hear we did not meet your expectations. We've noted your concerns and will work diligently to rectify these issues. We hope you'll consider staying with us again for a more enjoyable stay. Thank you for choosing our hotel.Warm regards,Hotel Management

8/10 Udmærket

Shahnam

Overnattede 2 nætter i januar 2024
Svar fra GM den 31. jan. 2024
Dear Shahnam,Thank you for choosing our hotel. We're delighted to hear that you enjoyed your stay. We constantly strive to provide an exceptional experience for our guests and your feedback is invaluable in this endeavor. We hope to welcome you back in the near future for an even better stay.Warm regards,Hotel Management

10/10 Fremragende

Rennee

Rejste med familie
Synes godt om: Faciliteter
Good clean property, staff are very friendly and great rate
Overnattede 1 nat i januar 2024
Svar fra GM den 28. jan. 2024
Dear Rennee,Thank you for your delightful review! We're thrilled to hear that you appreciated our friendly staff and clean property. Your kind words mean the world to us and we're delighted to know that you had a great experience. We strive to provide the best for our guests at a great rate. We look forward to welcoming you back soon!Warm regards,Hotel Management

6/10 Okay

Timothy

Overnattede 3 nætter i januar 2024
Svar fra GM den 24. jan. 2024
Dear Timothy,Thank you for taking the time to provide your feedback. We appreciate your rating and would love to hear more about your experience to better understand how we can enhance it. Your satisfaction is our priority, and we strive to exceed expectations. Please feel free to share any specific details or suggestions you may have. We value your input and look forward to the opportunity to serve you better in the future.Warm regards,Hotel Management

6/10 Okay

Vicki

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter
The hotel has a great location in a great area. However, the rooms were very worn down, the parking lot was hardly plowed - and the sidewalks were not shoveled. Since is snowed alot recently, this made it messy getting around the parking lot. Also, the breakfasts were not very good. The pancake maker wasn't working and the bacon was a clumped up mess.
Overnattede 4 nætter i januar 2024
Svar fra GM den 23. jan. 2024
Dear Vicki,Thank you for sharing your feedback. We appreciate your kind words about our location, but we're disappointed to hear about the issues you encountered. Please accept our apologies for the inconvenience caused by the condition of the rooms, parking lot, and breakfast. We'll address these concerns with our team to ensure improvements. We hope to have the opportunity to provide you with a more satisfactory experience in the future.Warm regards,Hotel Management

6/10 Okay

Tameka

Rejste med familie
Synes godt om: Rengøring
Nice and comfy
Our stay was pleasant. The towels were a bit worn but the beds were really comfortable. The front dest staff were friendly and helpful.
Overnattede 1 nat i januar 2024
Svar fra GM den 23. jan. 2024
Dear Tameka,Thank you for choosing to stay with us and for taking the time to share your experience. We're delighted to hear that your overall stay was pleasant and that you found our beds comfortable. We appreciate your feedback regarding the towels and will address it with our team. It's great to know that our front desk staff provided friendly and helpful service. We look forward to welcoming you back for another enjoyable stay.Warm regards,Hotel Management

4/10 Dårligt

Laurie

Rejste med familie, Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The breakfast was not very well stocked. There was no sausage or bacon, the eggs were tasteless and dry, only one choice of packaged oatmeal, no bananas, as we sat in the seating area nobody came to check on the foods, granted the weather was horrible and not many people, but come on you can keep an eye on the food.
Overnattede 1 nat i januar 2024
Svar fra GM den 11. jan. 2024
Dear Laurie,Thank you for providing your valuable feedback regarding your breakfast experience. We sincerely apologize for any inconvenience caused. Your comments are important to us, and we will address this with our team to ensure improvements in food quality, variety, and service. We appreciate your understanding and hope to have the opportunity to provide you with a better dining experience on your next visit.Warm regards,Hotel Management

8/10 Udmærket

Laura

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Decent stay for the price
The property itself is dated, but the room was clean, bed comfy, good water pressure for the shower. Breakfast left a lot to be desired but fortunately there was a Starbucks down the street.
Overnattede 1 nat i januar 2024
Svar fra GM den 8. jan. 2024
Dear Laura,Thank you for taking the time to share your experience. We're pleased to hear that you found the room clean, bed comfy, and the shower satisfactory. However, we apologize for any shortcomings with the breakfast. Your feedback is important to us, and we'll use it to enhance our offerings. We hope to have the opportunity to welcome you back and provide an even better stay.Warm regards,Hotel Management

8/10 Udmærket

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra GM den 8. jan. 2024
Dear Robert,Thank you for choosing to stay with us and for taking the time to provide your feedback. We appreciate your positive rating. If there are any specific areas you feel we could improve upon to earn a perfect score next time, please let us know. We look forward to welcoming you back for an even better experience.Warm regards,Hotel Management

8/10 Udmærket

Jack

Synes godt om: Rengøring, service og personale, faciliteter
Courteous staff quiet.
Overnattede 2 nætter i januar 2024
Svar fra GM den 10. jan. 2024
Dear Jack,Thank you for sharing your positive experience with us! We're delighted to hear that our staff's courtesy and the peaceful atmosphere added to your satisfaction. Your feedback is greatly appreciated, and we look forward to welcoming you back for another quiet and pleasant stay.Warm regards,Hotel Management

4/10 Dårligt

Andrea

Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
Ok for a quick stay
Staff was great and very friendly. Room was pretty clean. There was no heat in the room. I checked in late and the room was cold and the heater didn’t turn on. So I just put warm socks and a sweatshirt on since it was late and went to bed. woke up freezing in the morning and decided to check out early. I noticed the lobby was cold and the front desk Gal was shivering when I got in, so maybe the whole building was having issues with heat . I stayed here twice in a week, it’s the halfway mark on my road trip. I left my pillow my first day and I called immediately after I checked out, and they said they would hold it for me until my second stay. When I got there for my second stay, they could not find the pillow. I understand it’s my fault for leaving it, but not sure why they told me they would keep it if they didn’t.
Overnattede 1 nat i januar 2024
Svar fra GM den 8. jan. 2024
Dear Andrea,Thank you for sharing your feedback, and we appreciate your compliments on our friendly staff. We apologize for the inconvenience you experienced with the heating in your room and the misplaced pillow. We will investigate these issues to ensure they are promptly addressed. Your comments are valuable in helping us improve, and we hope to have the opportunity to provide you with a better experience in the future.Warm regards,Hotel Management

8/10 Udmærket

Curtis

Overnattede 1 nat i januar 2024
Svar fra GM den 23. jan. 2024
Dear Curtis,Thank you for taking the time to share your feedback. We are delighted to see that you had a positive experience during your stay. Your satisfaction is our priority, and we appreciate your support. If there's anything specific you enjoyed or if you have suggestions for improvement, feel free to let us know. We look forward to welcoming you back for another great stay.Warm regards,Hotel Management

6/10 Okay

Quintisa

Overnattede 1 nat i december 2023
Svar fra GM den 21. jan. 2024
Dear Quintisa,Thank you for taking the time to share your feedback. We're genuinely concerned that your stay at our hotel did not fully meet your expectations. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We regret that we fell short this time. Your feedback is instrumental for us to find ways we can improve. We hope for an opportunity to welcome you back for an improved experience.Warm regards,Hotel Management

8/10 Udmærket

Tone

This is good.
Overnattede 1 nat i december 2023
Svar fra GM den 31. dec. 2023
Dear Tone,We're delighted to hear that you had a positive experience! If there's anything specific you enjoyed or if you have suggestions for improvement, please feel free to share. We appreciate your feedback and look forward to welcoming you back for another great stay.Warm regards,Hotel Management

2/10 Forfærdeligt

Andrew

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Would not recommend
We arrived and noticed the hotel appeared to be somewhat run down - but decided to stick it out. We got to our room and there was scratches on the door frame as if it had been forced open at some point. We pulled the pullout bed from the couch for the kids, there was trash all over the sheets and they had obviously not been changed from the last stay. I went to the front desk and requested fresh sheets…. When I pulled the soiled sheet off the bed the mattress had several deep stains on it. As I was gathering my children up to leave the room to get something to eat we found an exposed razor blade on the counter with a trace amount of white substance on it. At that point we decided we were not going to stay - my husband went to the front desk to explain the situation as I gathered our kids and stuff out to the car. The front desk employee was polite and understanding of the situation and checked us out with no issue - and told my husband she would cancel our reservation and issue a refund. She did offer an explanation for the razor blade and stated that there maintenance man had been doing some re- caulking in the room. We left and got a different hotel for the night - this morning we woke up and had charges for our stay at this hotel that was supposed to be canceled/refunded.
Razor blade
Mattress under the soiled sheets
Overnattede 1 nat i december 2023
Svar fra GM den 27. dec. 2023
Dear Andrew,We sincerely apologize for the experience you had during your stay. This is not the standard we aim to uphold. We appreciate your understanding at the front desk, and we're investigating the billing issue to ensure a prompt resolution. Your feedback is invaluable, and we'll take immediate action to address the concerns raised. Thank you for bringing this to our attention.Kind regards,Hotel Management