Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 1600 af i alt 2329 anmeldelser" "
10 - Fremragende
1.600
Bedømmelse på 8 − Udmærket. 327 af i alt 2329 anmeldelser" "
8 - Udmærket
327
Bedømmelse på 6 − Okay. 199 af i alt 2329 anmeldelser" "
6 - Okay
199
Bedømmelse på 4 − Dårligt. 91 af i alt 2329 anmeldelser" "
4 - Dårligt
91
Bedømmelse på 2 − Forfærdeligt. 112 af i alt 2329 anmeldelser" "
2 - Forfærdeligt
112
9,4/10
Rengøring
9,0/10
Service og personale
9,0/10
Faciliteter
9,2/10
Overnatningsstedets tilstand og faciliteter
9,2/10
Miljøvenligt
Anmeldelser
6/10 Okay
Frank
Forretningsrejsende
13. nov. 2023
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Fint hotel
Fint stort hotel og praktisk i forhold til konference centeret. Ok værelse, flot udsigt, men må sige at rengøringen sagtens kunne være bedre. Masser af lange sorte håret på gulvet.
Frank
Overnattede 1 nat i november 2023
Svar fra Omni Dallas - Loyalty Ambassador den 13. nov. 2023
Hola Frank,¡Gracias por la reseña! Sus comentarios son muy apreciados y ayudan a nuestro equipo a mejorar.
8/10 Udmærket
Verificeret rejsende
2. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
good stay with helpful staff. Shower was badly designed and spilled water on the floor every time I took a shower.
Verificeret rejsende
Overnattede 2 nætter i september 2023
Svar fra Omni Dallas - Loyalty Ambassador den 2. okt. 2023
Hello,We’re grateful that you took the time to leave us a review. We do want to apologize for the inconvenience and disruption that you encountered with the shower during your stay. We do value your feedback and your assistance to help us continue to improve. Thanks a lot!-Omni Dallas Team
10/10 Fremragende
JR
20. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All good
JR
Overnattede 1 nat i maj 2024
Svar fra Omni Dallas den 20. maj 2024
Hi JR,Thanks for sharing the word about Omni Dallas. We really appreciate your positive review.
10/10 Fremragende
LaDonna
Rejste med familie
14. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Views were spectacular!!
LaDonna
Overnattede 1 nat i maj 2024
Svar fra Kelly den 19. maj 2024
We are delighted to hear you got to enjoy those skyline views of Dallas. Thank you for staying and sharing your experience!
10/10 Fremragende
PAULINO
14. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
PAULINO
Overnattede 1 nat i maj 2024
Svar fra Kelly den 19. maj 2024
We are grateful you chose to stay with us and we appreciate you taking the time to leave a review!
10/10 Fremragende
Michael
Rejste med familie
14. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice comfortable place to stay need some vending machines nobody wants to pay airport prices for a 20oz soda though
Michael
Overnattede 2 nætter i maj 2024
Svar fra Kelly den 18. maj 2024
Thank you for sharing your feedback. We appreciate you staying with us and hope to see you again.
10/10 Fremragende
Darrick
Rejste med partner
13. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We really enjoyed our stay staff is friendly and welcoming.
Darrick
Overnattede 2 nætter i maj 2024
Svar fra Kelly den 18. maj 2024
Thank you for the great review! Come back and see us soon!
10/10 Fremragende
Shaterrica
Rejste med partner
13. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All the staff was polite and helpful i love great customer service i will return
Shaterrica
Overnattede 1 nat i maj 2024
Svar fra Kelly den 16. maj 2024
We are delighted to hear the staff took great care of you! Thank you for choosing us and we look forward to seeing you back again!
10/10 Fremragende
Michael
Rejste i en gruppe
11. maj 2024
Clean and close by restaurants had a tv in mirror
Michael
Overnattede 1 nat i maj 2024
Svar fra Omni Dallas den 12. maj 2024
Hi Michael,Thank you so much for giving us 5 stars. You made our day!
10/10 Fremragende
Jasveen
11. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Jasveen
Overnattede 2 nætter i maj 2024
Svar fra Omni Dallas den 13. maj 2024
Hello Jasveen,Our team is so grateful for your positive feedback. Looking forward to having you again at Omni Dallas.
10/10 Fremragende
Christopher
Rejste i en gruppe
10. maj 2024
Great property!
Christopher
Overnattede 1 nat i maj 2024
Svar fra Omni Dallas den 11. maj 2024
Hi Christopher,We’re so happy to have you as a customer. You’re welcome to come again anytime.
8/10 Udmærket
Thomas
Rejste med partner, Rejste i en gruppe
10. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We wanted to spend a nice evening in Dallas and we decided on the Omni. The lobby is gorgeous and check-in was a breeze with a very helpful staff who asked us for our floor preference without upselling us. Our two queen room was spacious with some very cool amenities. We loved the TV in the bathroom mirror and having Chromecast available on the main TV was super convenient. Our fridge didn't seem to work at all though, which was a huge bummer, but ice was available down the hall. Pool was neat but I expected more to be honest.
Thomas
Svar fra Omni Dallas den 11. maj 2024
Hello Thomas,Thank you for the wonderful review you left for out property. We truly enjoyed and appreciate your business. Love to hear how our guest experiences here with us. We do want to thank you for the feedback given regarding your stay with the fridge, we have contacted the necessary department to ensure this is taken care of for future stays. We are looking forward to welcoming you back on your next stay!
10/10 Fremragende
Amanda
Rejste med familie, Rejste med partner
10. maj 2024
Synes godt om: Faciliteter
Stay was great!!
Amanda
Overnattede 1 nat i maj 2024
Svar fra Omni Dallas den 11. maj 2024
Hi Amanda,Thank you for visiting Omni Dallas and sharing your positive feedback with our community.
10/10 Fremragende
Jene
10. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Super clean and comfortable. Love the fitness center. Easy walk to the convention center
Jene
Overnattede 2 nætter i maj 2024
Svar fra Omni Dallas den 11. maj 2024
Hello Jene,Thanks for your 5-star review! We sincerely appreciate your feedback.
8/10 Udmærket
Osvaldo
10. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excelent place and location
Osvaldo
Overnattede 1 nat i maj 2024
Svar fra Omni Dallas den 11. maj 2024
Hi Osvaldo,Thank you for sharing your positive feedback. We look forward to your next visit to Omni Dallas. We would like to learn more about your stay and how we can make it a 5-star experience for your future stay, please feel free to contact us directly.
6/10 Okay
Monica
8. maj 2024
Monica
Overnattede 1 nat i maj 2024
Svar fra Omni Dallas den 11. maj 2024
Dear Monica,We appreciate your time to provide us with your feedback. We do want to apologize for your stay not meeting our 5-star expectations. We would like to learn more about your concerns and experiences. At your earliest convenience, please reach out to us directly.
10/10 Fremragende
Ioanna
Rejste med familie og småbørn
8. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location in downtown Dallas. There are good restaurants on site and the view from the pool is lovely. The parking is a bit pricey but offers in and out privileges. Alternatively, there is one across the street for $17 for 24hrs but no in and out access.
Ioanna
Overnattede 3 nætter i marts 2024
Svar fra Kelly den 9. maj 2024
We love to hear that you enjoyed many of our restaurants and the pool. Thank you for taking the time to share and we hope to see you on a return visit!
10/10 Fremragende
Juan
5. maj 2024
Juan
Overnattede 1 nat i maj 2024
Svar fra Omni Dallas den 7. maj 2024
Hi Juan, We can’t wait to share your 5-star review with our team. They’ll be thrilled!
10/10 Fremragende
Jenny
Rejste med familie
5. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff and amenities. Wish we could have stayed longer!
Jenny
Overnattede 1 nat i maj 2024
Svar fra Omni Dallas den 6. maj 2024
Hi Jenny,We’re always happy when customers like you enjoy your time at Omni Dallas. Come back anytime!
6/10 Okay
Glenda
2. maj 2024
Glenda
Overnattede 4 nætter i april 2024
Svar fra Omni Dallas den 4. maj 2024
Dear Glenda,Thank you for the review! Your feedback is much appreciated and helps our team improve. We would love to learn more about your experience and what we can do to bring your stay to a 5-star rating. Please feel free to contact us directly.
2/10 Forfærdeligt
wajih, seabrook
2. maj 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Omni do not guarantee your room choice (1 or 2 beds , sleeps 2 or 4 ) when it’s booked thru third party. They say it clearly. For the second time in 1 month we had to go back to this hotel and we had to argue for hours at the reception to get the 2 queen bed we booked for a family of 4.
. No concierge the last 3 days. Reception desk hard to reach on the phone… very inconvenient, rude at the reception desk, …
wajih
Overnattede 3 nætter i april 2024
Svar fra Kelly den 2. maj 2024
We apologize for any issues regarding your room type upon arrival. If you would like to discuss your experience more in depth, please contact the hotel directly and ask to speak to the Manager on Duty.
10/10 Fremragende
Patryk
Rejste med partner
2. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel. Oprah wasn't lying all these years. Clean, amazingly located pool.
Patryk
Overnattede 2 nætter i marts 2024
Svar fra Kelly den 2. maj 2024
We are happy to see you finally took Oprah's advice after all these years! Thank you for choosing us and taking the time to share your review. We hope to see you back again!
10/10 Fremragende
Terence
1. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Terence
Overnattede 2 nætter i april 2024
Svar fra Kelly den 2. maj 2024
Thank you for choosing us! We are delighted to see you had a wonderful stay.
10/10 Fremragende
joseph
29. apr. 2024
Great stay
joseph
Overnattede 3 nætter i april 2024
Svar fra Omni Dallas den 30. apr. 2024
Hey Joseph,We’re so grateful that you took the time to leave us a 5-star review. Thank you!
10/10 Fremragende
Antione
26. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Accessible to downtown
Antione
Overnattede 2 nætter i marts 2024
Svar fra Kelly den 26. apr. 2024
Thank you for staying with us and we hope to see you again!
10/10 Fremragende
Michele
Forretningsrejsende
23. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff where amazing
I had forgot my credit card at one of their restaurants and found it and kept it safe
Michele
Overnattede 3 nætter i april 2024
Svar fra Kelly den 26. apr. 2024
We appreciate you choosing our hotel! Thank you for taking the time to leave a review and for recognizing our amazing team members. We hope you will be back again!
2/10 Forfærdeligt
Racheal, Garland
Rejste med partner
20. apr. 2024
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale
Worst Birthday Stay EVER!!! Had to wait in line over an hour to check in because Omni credit card systems were down nation wide…okay I get it…the line was also crazy long because 2 people were working..Finally check in and go up to the room (which I paid for an upgraded suite) was DIRTY! Like filthy…food everywhere and bed a mess. Obviously house keeping had not been there yet. Go back downstairs and finally talk to a manger..get a new room. He some what apologies and says he will give me time to get settled in and will check in on us. NEVER DID!!! Then we go down for breakfast and at check in they failed to tell everyone they would be closing early to get ready for Easter brunch. Keep in mind at this time it’s the next day and credit cards are still down. Everything is cash only and all ATMs are out of cash!!! I’ve stayed at this property many times never having a problem but I was appalled by the customer service this time. Definitely not normal Omni standards.
Racheal
Overnattede 1 nat i marts 2024
Svar fra Kelly den 21. apr. 2024
We apologize for the impact the system outage had on your experience and for any inconvenience it caused during your birthday weekend. We appreciate you choosing us. Please contact the hotel directly so we may properly address this for you. Thank you.
10/10 Fremragende
Christian
20. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Christian
Overnattede 1 nat i marts 2024
Svar fra Kelly den 21. apr. 2024
We appreciate the high rating! We are happy to see you had a great experience and we hope to see you back again!
10/10 Fremragende
Amy
19. apr. 2024
Amy
Overnattede 1 nat i april 2024
Svar fra Kelly den 9. maj 2024
We are happy to see you enjoyed your stay! Thank you for the review and we hope to see you again.
8/10 Udmærket
Randall
Rejste med familie
18. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice, up to date rooms. Lots of dining options.
Randall
Overnattede 4 nætter i april 2024
Svar fra Omni Dallas Team den 20. apr. 2024
Hello Randall,Seeing your review made our day at Omni Dallas! Thank you so much.
10/10 Fremragende
Sandra Marie
17. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sandra Marie
Overnattede 3 nætter i april 2024
Svar fra Omni Dallas Team den 20. apr. 2024
Hi Sandra,Thank you for the 5-star review! We’re here to serve you anytime.
10/10 Fremragende
Natashia
17. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The location of the hotel and the sport bar food, delicious
Natashia
Overnattede 3 nætter i marts 2024
Svar fra Omni Dallas Team den 20. apr. 2024
Hi Natashia,We’re thrilled you had such a great time at Omni Dallas. We hope to have you back soon!
10/10 Fremragende
BERNARD
16. apr. 2024
We enjoyed our visit
BERNARD
Overnattede 2 nætter i april 2024
Svar fra Omni Dallas Team den 20. apr. 2024
Hi Bernard,We can’t wait to share your 5-star review with our team. They’ll be thrilled!
4/10 Dårligt
Paxton
Forretningsrejsende
15. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter
The shower in the bathroom was tiny. The door would be half way in the shower when fully opened. Valet took 40 minutes to retrieve my car 2/3 days of my stay. Room service menu is limited and food is average.
Paxton
Overnattede 3 nætter i april 2024
Svar fra Omni Dallas Team den 20. apr. 2024
Dear Paxton,We greatly want to apologize for your experience during your stay and the lengthy wait time you had to endure with our onsite amenities. Your feedback allows us to improve for our future guest and other stays. At your earliest convenience, please feel free to reach out directly. We would love to further assist you with this stay. Kind Regards,
10/10 Fremragende
Holly
15. apr. 2024
Holly
Overnattede 1 nat i april 2024
Svar fra Omni Dallas den 6. maj 2024
Hello Holly,Thanks for your 5-star review! We sincerely appreciate your feedback.
10/10 Fremragende
Tiffany
14. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Tiffany
Overnattede 1 nat i april 2024
Svar fra Omni Dallas den 20. apr. 2024
Hi Tiffany,We’re grateful that you took the time to leave us a review. Thanks a lot!
2/10 Forfærdeligt
Bianca
14. apr. 2024
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Bianca
Overnattede 1 nat i april 2024
Svar fra Omni Dallas Team den 20. apr. 2024
Dear Bianca,Thank you for the review! Your feedback is much appreciated and helps our team improve. We would love to learn more about your experience, please contact us directly.
10/10 Fremragende
Ronald
Rejste med partner
13. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great check in experience, totally happy with receptionist.
Ronald
Overnattede 1 nat i april 2024
Svar fra Omni Dallas Team den 20. apr. 2024
Hi Ronald,Amazing feedback. Thank you so much for giving us 5 stars!
10/10 Fremragende
Jessica
10. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Jessica
Overnattede 3 nætter i april 2024
Svar fra Omni Dallas Team den 20. apr. 2024
Hi Jessica,Thank you so much for giving us 5 stars. You made our day!
10/10 Fremragende
Joseph
10. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Was an amazing stay and a beautiful location. Staff was in a great mood. Only complaint is tv in restroom didn’t work. Other than that was an awesome experience.
Joseph
Overnattede 1 nat i marts 2024
Svar fra Omni Dallas Team den 20. apr. 2024
Hello Joseph,I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! We appreciate you making us aware of the tv not working, we will make sure our engineering team is up-to-date. Kind Regards,
10/10 Fremragende
Gabriela
Rejste med familie, Rejste med familie og småbørn
8. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Would go again!
Gabriela
Overnattede 1 nat i marts 2024
Svar fra Kelly den 9. apr. 2024
Thank you for staying with us! We love to see that you had a great time and we look forward to welcoming you back.
10/10 Fremragende
WLADIMIR
5. apr. 2024
WLADIMIR
Overnattede 1 nat i april 2024
Svar fra Kelly den 26. apr. 2024
Thank you for choosing us!
10/10 Fremragende
Todd
4. apr. 2024
Todd
Overnattede 1 nat i april 2024
Svar fra Kelly den 26. apr. 2024
Thank you for taking the time to leave a review! We are happy to see you had a great experience.
2/10 Forfærdeligt
JoLynn
Rejste med partner
3. apr. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Frustrating. They didn't make beds or refresh linens during our stay at all. My husband and I spent an hour trying to get in our room one night going up and down the elevator 6 times. Meanwhile the staff kept passing us off with "another room key". I felt as though we were treated as if we were dumb. Battery died to our room key opener and somehow it was our problem? Our time was wasted. Would not stay here agan.
JoLynn
Overnattede 3 nætter i marts 2024
Svar fra Kelly den 6. apr. 2024
We apologize for the issues you experienced with housekeeping and your key not properly working. We have addressed your feedback with the team. Thank you for staying with us and if there is anything additional we can do to resolve this situation, please do not hesitate to contact the hotel directly.
8/10 Udmærket
Shannon, OKC
Rejste i en gruppe
2. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Interesting spa experience 😬
Shannon
Overnattede 1 nat i marts 2024
Svar fra Kelly den 4. apr. 2024
Thank you for staying with us. We are pleased to see you enjoyed your visit. If you would like to discuss your spa experience, please do not hesitate to contact the hotel directly.
2/10 Forfærdeligt
wajih, seabrook
2. apr. 2024
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
System went down for 2 days. Cash only. They can’t give you keys. People couldn’t checking in. Terrible experience
wajih
Overnattede 1 nat i marts 2024
Svar fra Kelly den 6. apr. 2024
We apologize for your experience. Please contact the hotel directly if there is anything further we can do to address your experience.
2/10 Forfærdeligt
wajih, seabrook
2. apr. 2024
Synes ikke om: Service og personale
Refused to give us our room. Lied about not having our room available and give us another. 2 hours later after insisting and calling Expedia they were able to find the double queen bed we booked available.
It was the evening before the ATA event and they did the same thing for many families.
wajih
Overnattede 2 nætter i marts 2024
Svar fra Rio den 3. apr. 2024
Good day, I truly apologize for the issues you experienced during your stay. Omni as a company experienced an international outage, which meant we were not able to receive reservations from 3rd parties like Expedia. I want to assure you no one lied to you about not being able to find your reservation - we legitimately could not see any 3rd party reservations until we spoke to our 3rd party customer service team. We then worked to rebuild the reservation's separately in our own system, which was down.Our team spent the entire day checking people in on paper due to this issue, which we have only very recently recovered from. Every person who checked in on Friday, 3/29/2024, experienced the same issue. While this is something that was out of our control, we would like to try and make this right. I am applying a credit to your account for 70% off the first night of your stay. You should see this credit within the next 3-5 business days. We appreciate your business and hope you'll visit us at the Dallas Omni again.
6/10 Okay
Diana
Rejste med familie og småbørn
1. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Over all the stay was fine. We were there for a tournament and didn't use the facilities much. Unfortunately, getting food was a challenge since the credit card system was down for the hotel and its restaurants and the ATM depleted of cash. Wasn't pleased having a convention center pretzel for breakfast the morning of a major tournament.
Diana
Overnattede 3 nætter i marts 2024
Svar fra Kelly den 1. apr. 2024
Thank you for staying with us. We apologize for the disruption and inconvenience regarding the credit card system. We do hope we will get to welcome you back in the future.
10/10 Fremragende
sean
1. apr. 2024
sean
Overnattede 2 nætter i marts 2024
Svar fra Kelly den 21. apr. 2024
Thank you for the review! We are delighted to see you had an enjoyable experience. Come back and see us soon!
4/10 Dårligt
Heather
Rejste med partner
1. apr. 2024
Synes godt om: Faciliteter
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The rooms were nice, clean and comfortable. However I can't give it a better rating because their systems were down we waited all day to get into our room. Then customers coming in at 4pm or after got rooms before those of us who filled out paperwork hours ago. We were originally told we'd get our rooms 1st. Stood in long line 3xs. Manager and director tried their best to accommodate us but so many people were in the same situation as us. It was ATA taekwondo national tournament Omni was the host hotel for the tournament. All of the restaurants were cash only all weekend which was very inconvenient because of the amount of people staying at hotel with children the one atm at the hotel was ALWAYS out of cash. The staff was nice considering all the commotion of entire Omni systems being down.
Heather
Overnattede 2 nætter i marts 2024
Svar fra Kelly den 2. apr. 2024
We apologize for the delay at check in as well as the inconvenience of the payment options during your visit. Please contact the hotel directly if you would like to discuss your experience. Thank you again for staying with us and we hope to welcome you back in the future.