6/10
We had a good impression when we arrived from both the hotel and staff, but that changed during our stay. Everything was extremely expensive compared to the rest of Vietnam and the quality was not better than some of the delicious street food you can buy for a few dollars.
We used their laundry service which was extremely expensive(!!!) and they managed to ruin one of my shirts with what looks like an ink spot and when I told then about it they tried to fix it with no success and then accussed me of lying by saying it was already there when they got it for wash - such rude behaviour I haven’t gotten from any other hotel.
Their spa was at best 1-2 stars. My fiancé and I tried two different treatments and they were double the price and only half as good as the others we’ve had here. Would not recommend people using their spa - if you need good massage, the best place I’ve visited was Oat Spa in Hoi An (only 25 km away).
Thomas
Overnattede 3 nætter i juli 2024