Hoteller nær Cyrus Avery Centennial Plaza

"Great stay"

"The property itself was great. Loved the vibes. But a noisy guest above me was shouting and stomping and dripping heavy objects and even dragging furniture at midnight and past midnight. I asked management to look into it twice. In the morning, I asked to speak to the manager and explained that I didn’t get any sleep. She didn’t offer anything for the disruption. This is a hospitality business and your job is to make people feel comfortable, understood, and offer a way to make it up to them....

"The staff are friendly and helpful, but my experience could’ve been better. It felt much more like an apartment than a hotel. First, there’s isn’t a coffee or water station. I’ve been at cheaper hotels like La Quinta Inn that managed to provide guests with a beverage station all day. It’s small comfort that’s missing. Second, the room’s lights are a cold white. It gives the rooms a clinical feel, as though you’re in an office or hospital. Third, they didn’t have a toothbrush or laundry...

"The room was huge and clean. AC felt good - effective AC is important these days. All in all, a quick, great stay."

"Clean. Close to venues"

"Biggest issue was understanding the parking. While the check in agent showed "photos" of where to self park, I still was confused. Signs in the garage conflicted with each other"

"Great location"

"What you would expect from a four star hotel, friendly staff. Good environment and great location to get whatever you need in downtown."

"The location was excellent. We were able to walk to everything."

"Our family had an excellent stay at this hotel. We all agreed that it was the cleanest and most comfortable hotel we’d stayed at in a while."

"I was concerned about the safety of the building after teenagers got in around 11 PM at night and let off of fire extinguisher. Five firetruck trucks ended up being"

"Short stay and staff was helpful with good breakfast in the morning."

"Excellent hotel to stay"

"We loved the suite. The room was very clean. The beds we’re comfortable. The office staff was very friendly. The only disappointing thing was the pool. It is very small. There were a bunch of kids that were not being properly supervised by parents. I realize this is no fault of the hotel, but it made our experience disappointing."

"Many things about the property were not as promised. For example, the ice machine and washing machine did not work at all. Communication with the host was opaque. They sent all Expedia messages as attachments. The checkout instructions were inaccurate. I brought all issues to attention of the host but they never resolved any of them."

"Et ord HYGGELIGT "