Hoteller i Cumberland Furnace

"great stay"

"Room carpet was torn up, wife tripped on it. Phones didn't work. Even messaged front desk with zero answer. No crib or pack and play as advertised. Even i asked i got laughed at."

"Expensive considering how far from nashville it is. Rooms were moist and we didn't think they had been stayed in recently. Service was good; but compared to the other hotels we stayed at that were cheaper it was not good."

"Breakfast was nice. Side table was not on bracket correctly and fell on my wife’s foot, broke a toe and ripped anouther toenail off. Should’ve been noticed by staff cleaning before us."

"Clean comfortable room. Staff were very helpful."

"Very clean and friendly staff"

"Staff was great! Very kind and were very helpful in every way! Will definitely stay there again! Thanks!"

"It was ok"

"Nice basic hotel and decent price. Staff almost never at front desk. My key card didn't work on checkout day, and I finally had to call police to get hold of staff to let me into room to get luggage. Other than staff never being around, a pleasant experience."

"Had rodent droppings in the pullout couch and the staff was not overly helpful with this issue."

"No negative comments. We enjoyed our stay."

"If you don’t want to offer smoking rooms, don’t offer smoking rooms, don’t just palm off the worst rooms to smokers. When I arrived the room was cold and I couldn’t get the heating to work. I went back to reception and the manager came over, he put the heating dials on one very specific setting and it did get warm, but only for a while then it started blowing cool again. The mattress was okay but the pillows were lumpy and it’s a good thing it was a king bed because I could at least fold the...

"The property was very clean, good size for our group, excellent location. Check-in and communication was fantastic."

"Bed was comfy, had no issues."