Hoteller nær Crystal Lake rådhus

"The breakfast food, choices & staff were wonderful. Very clean & fully stocked & fresh/hot. The main complaint would be, on Sunday evening, we went to the pool as usual, but Sunday, the hot tub was FILTHY & the pool was over chlorinated. The water was so cloudy in the pool & the hot tub, you could see dirt & when turned oned on, it stirred up dirt, smelled & no bubbles, just foam. The other thing would be the pool water for the 3 days was cold. One last thing, not enough outlets for plugging...

"Bueno"

"Breakfast was cereal only(raisin bran, fruitloops and instant oatmeal) coffee and apple juice. Disappointed! Room and beds were nice, bathroom needed a little an attention for age and cleanliness. The refrigerator was noisy. "

"Parking was convenient, check-in and check-out easy. Breakfast buffet was yummy. Just wish they had coffee available in the lobby all the time and wish the restaurant/bar opened before 5. Beds/rooms were very comfortable, and the staff was wonderful about accommodating our requests (our friends' too)."

"Good staff"

"The rooms are comfortable. Property is good. Staff are awesome. Appreciate they allow dogs. "

" The "

"The room seemed clean on surface, then found old toothpaste marks dried on the bathroom countertop. The bathroom sink would not drain and the toilet only flushed once. The hotel windows face the freeway so it is very noisy at night. The building itself could use a little more lighting outside at night. "

"Really enjoyed our stay. Hotel and rooms were clean. Staff was great. "

"Shower did not drain, towels had holes, breakfast was old and dry. Couldn’t get in through the front automatic door on multiple occasions. "

"Great place. Affordable large rooms with comfortable beds. Only downside was the curtains were pretty much see-through which was kind of awkward when facing the parking lot. "

"The front desk and bartender customer service was absolutely amazing!!"

"The owner was there to greet us and was very helpful. The space was kept clean and the outdoor fire pit was very nice."

"Gary is amazing. great value for what it is"

"Cute place with very easy to connect with owners, right by great shops and restaurants and along the river. "

"Clean room, "

"Excellent value. Stylish, Spartan, clean. Breakfast is good. Location was excellent for events in the NW suburbs of Chicago. Staff was really friendly and helpful. Parking is no problem."

"The check in staff was very helpful "

"Elevator was out of service pool was closed main floor had no floor due to construction no help was offered to get luggage to and from second and third floor breakfast wasn’t great nor fresh curtains was too short in the room so much lighting was coming in bath dry towels wasn’t thick the hallways had a bad smell and odor very different from the last time I stayed here a couple months ago "