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Anmeldelser af The Vicarage Freehouse & Rooms

4 out of 5
The Vicarage Freehouse & Rooms
Knutsford Road, Holmes Chapel, Crewe, England

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 122 af i alt 232 anmeldelser" "
Bedømmelse på 8 − Udmærket. 74 af i alt 232 anmeldelser" "
Bedømmelse på 6 − Okay. 22 af i alt 232 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 232 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 7 af i alt 232 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,8/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Hannah

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Damp and musty, then when complained was given key to a staffs room no response from management avoid
Overnattede 1 nat i maj 2024

10/10 Fremragende

Paul

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel, stayed one night to attend a family event. Clean and lots of character, nice breakfast and friendly staff. I would definitely recommend.
Overnattede 1 nat i april 2024

10/10 Fremragende

Lindsay

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I didn’t eat so can't rate that aspect of stay but reception was very friendly and appeared very organised. Room was fine though bathroom could do with updating. The toilet roll holder was not in an easy place to reach and the towel rail was extremely high.
Overnattede 1 nat i april 2024

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

ijaz, GLASGOW

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Avery things was perfect
Overnattede 1 nat i april 2024

8/10 Udmærket

Mark

Synes godt om: Service og personale
It’s good for a nights stay visiting friends
Overnattede 1 nat i marts 2024
Svar fra VH den 9. apr. 2024
Thank you for the lovely score, we hope to see you soon!

4/10 Dårligt

Alex

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Turn up and the room we were put in hand't been cleaned and someone had been sleeping in the bed. the room we did have was nice but far to hot and no way of controlling the temperature Definitely not worth the price we paid
Overnattede 1 nat i februar 2024
Svar fra VH den 12. mar. 2024
Thank you for taking the time to share your feedback. We're sorry to hear about your experience, and we would like the opportunity to address your concerns directly. Could you please contact us on enquiries@vicaragecheshire.co.uk, so that we can discuss your experience further? Your input is important to us, and we want to ensure we address any issues to improve our services.We appreciate your understanding and hope to hear from you soon.Best regards,

10/10 Fremragende

Ryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra VH den 12. mar. 2024
Thank you for your wonderful review! We're thrilled to hear you enjoyed your experience with us.

10/10 Fremragende

David

Overnattede 1 nat i februar 2024
Svar fra VH den 12. mar. 2024
Thank you for your wonderful review! We're thrilled to hear you enjoyed your experience with us.

8/10 Udmærket

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra RM den 25. jan. 2024
Thank you for taking the time to provide your feedback. We're delighted you enjoyed your visit and look forward to seeing you again soon Many Thanks,The Flat Cap Team

8/10 Udmærket

Mr card

Overnattede 1 nat i januar 2024
Svar fra RM den 23. jan. 2024
Thank you for taking the time to provide your fantastic feedback, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 Udmærket

John

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely
Nice friendly staff nice food nice room plus parking was good 😊
Overnattede 1 nat i januar 2024
Svar fra RM den 23. jan. 2024
Thank you for taking the time to provide your fantastic feedback, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 Fremragende

Karen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very clean, calm atmosphere, lovely staff and very welcoming! Highly recommend breakfast! Lovely place to stay
Overnattede 1 nat i januar 2024
Svar fra RM den 23. jan. 2024
Thank you for taking the time to provide your fantastic feedback, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 Fremragende

Matthew

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Comfortable room, modern and clean. The toilet flush was weak but that was all. The restaurant was great and we were fortunate to be served by two wait staff who were exceptionally good and very pleasant - one who served us for dinner and one who served us for breakfast. We would definitely stay again.
Overnattede 1 nat i januar 2024
Svar fra RM den 10. jan. 2024
Thank you for taking the time to provide your fantastic feedback, we thoroughly enjoy being involved with such special occasions, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 Udmærket

Lynda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra RM den 10. jan. 2024
Thank you for taking the time to provide your fantastic feedback, we thoroughly enjoy being involved with such special occasions, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 Fremragende

Steven

Overnattede 6 nætter i november 2023
Svar fra RM den 21. dec. 2023
Thank you for taking the time to provide your review, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 Fremragende

Lee

Overnattede 1 nat i november 2023
Svar fra RM den 21. dec. 2023
Thank you for taking the time to provide your review, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra RM den 28. nov. 2023
Thank you for taking the time to provide your rating, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 Udmærket

Abdalla

Synes godt om: Service og personale
Lovely staff. They were happy to give baby cot but did not tell me that I will be charged £5 until it was check out time. Needed to wait a while to get the hot water issues fixed as it seemed boiler wasn’t sat right? Not told what was the issue really. The sink was flooding and when I tried to see if I can unblock it it was so disgusting and so filthy. I really regretted the whole thing. I don’t know why but the cheaper travelodge I was much cleaner and better maintained.
Overnattede 1 nat i november 2023
Svar fra RM den 28. nov. 2023
Thank you for taking the time to provide your feedback, we have shared your comments with the team and we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 Udmærket

Will

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good location and comfortable
Excellent location for the office. Nice clean room, excellent shower and large towels. Will definitely book again.
Overnattede 1 nat i november 2023
Svar fra RM den 28. nov. 2023
Thank you for taking the time to provide your feedback, we have shared your comments with the team and we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra RM den 28. nov. 2023
Thank you for taking the time to provide your rating, we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 Fremragende

Fiona

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra RM den 25. okt. 2023
Thank you for your rating Fiona. We delighted you enjoyed your visit and we hope to see you again soon.Many Thanks,The Flat Cap Team

8/10 Udmærket

Adrian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Short stay
Short stay. Bed was wonderful. Food menu was limited and looked a bit pricey. SS and BT in the bar for all your sports needs
Overnattede 1 nat i oktober 2023
Svar fra RM den 25. okt. 2023
Thank you for your rating Adrian. We're delighted you enjoyed your visit and we hope to see you again soon.Many Thanks,The Flat Cap Team

6/10 Okay

Claire

Forretningsrejsende
Synes godt om: Faciliteter
The photos of the rooms advertised online are not accurate, certainly not the room I had,- signature double. Staff were fantastic and downstairs bar and restaurant staff and environment are very nice.
Overnattede 2 nætter i september 2023
Svar fra RM den 2. okt. 2023
Thank you for providing great feedback regarding our team, we hope to welcome you back again soon.Many Thanks,The Flat Cap Team

10/10 Fremragende

adrian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra RM den 25. okt. 2023
Thank you for your rating Adrian. We delighted you enjoyed your visit and we hope to see you again soon.Many Thanks,The Flat Cap Team

10/10 Fremragende

Bob

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful small country Inn. Great staff, delicious food. A car is a must as Holmes Chapel is very small and very little within walking distance.
Overnattede 3 nætter i september 2023
Svar fra RM den 2. okt. 2023
Thank you for the fantastic rating. We're delighted you enjoyed your visit. We look forward to welcoming you back soon.Many Thanks,The Flat Cap Team

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
All good, just noisy dining room, as wedding party present
Overnattede 1 nat i september 2023
Svar fra RM den 2. okt. 2023
Thank you for your rating. We're delighted you enjoyed your visit. We look forward to welcoming you back soon.Many Thanks,The Flat Cap Team

6/10 Okay

M

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Overnattede 2 nætter i august 2023
Svar fra RM den 2. okt. 2023
Thank you for taking the time to provide your rating. We hope to welcome you back again soon.Many Thanks,The Flat Cap Team

6/10 Okay

Peter

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Don’t try charging your electric car here!
The manager kindly connected an extension lead in the dining room to our car charging cable. unfortunately, he failed to tell the night porter who unplugged the extension and shut the doors on my expensive cable which has been badly damaged! Room ok but with windows open bad traffic noise early morning.
Overnattede 1 nat i august 2023

10/10 Fremragende

Michaela

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2023
Svar fra RM den 13. aug. 2023
Thank you for the fantastic feedback. We're delighted you enjoyed your visit. We look forward to welcoming you back soon.Many Thanks,The Flat Cap Team

10/10 Fremragende

Simon

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i juli 2023
Svar fra RM den 2. aug. 2023
Thank you for your comments Simon, we're delighted that you enjoyed all that The Vicarage has to offer. We have shared your comments with the team and we very much look forward to seeing you again soon for another visit.Many Thanks,The Flat Cap Team

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very dog friendly. Bedroom was a good size. Plenty of parking and good breakfast. Staff very friendly. Est there on the Wednesday evening and good meal and service
Overnattede 2 nætter i juli 2023
Svar fra RM den 2. aug. 2023
Thank you for your comments Mark, we're delighted that you enjoyed all that The Vicarage has to offer. We have shared your comments with the team and we very much look forward to seeing you again soon for another visit.Many Thanks,The Flat Cap Team

6/10 Okay

Patrick

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra RM den 2. aug. 2023
Thank you for your rating Patrick, we very much look forward to seeing you again soon for another visit.Many Thanks,The Flat Cap Team

6/10 Okay

Donna

Forretningsrejsende
Synes ikke om: Service og personale
Service and just being human
I had booked for two nights for myself and my daughter. On the second day whilst at work my daughter had to go to A&E - we spent 6 hours at hospital and afterwards as a result of her health decided to go back to the hotel and collect our things to go home. I arrived at the hotel and informed the receptionist of this and that we would no longer need the room for the night. She did not ask how my daughter was, if we needed anything for our journey back or even show any empathy or anything. At the least I would of hoped for a little empathy or for her to offer something - but nothing - all I got was… that’s fine we’re all done here so you can just grab your things. Terrible in my view - even an offer of a % off the next visit as a gesture or any empathy would have made me perhaps book again… but nothing, so I won’t be going back on that basis. Which is a shame as the people who work in restaurant and bar were amazing and amazing food too. Business need to empower their staff to be ‘human’ it’s as simple as that really.
Overnattede 2 nætter i juli 2023

10/10 Fremragende

Lucy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2023
Svar fra RM den 2. aug. 2023
Thank you for your rating Lucy. We look forward to seeing you again soon.Many Thanks,The Flat Cap Team

8/10 Udmærket

Tracy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The staff were all fabulous The room was lovely. Even had immaculate sealant around the bath Only issue no plug near a mirror to do my hair Telly signal wasn’t great
Overnattede 1 nat i juli 2023
Svar fra RM den 23. jul. 2023
Thank you for your feedback Tracy, we're delighted you enjoyed the team and your experience with us. We have shared your comments with the Management Team at The Vicarage, we very much look forward to seeing you again soon for another visit.Many Thanks,The Flat Cap Team

10/10 Fremragende

David

Overnattede 1 nat i juni 2023
Svar fra RM den 28. jun. 2023
Thank you for your fantastic rating David. We're delighted you enjoyed your experience with us, we look forward to seeing you again soon.Many Thanks,The Flat Cap Team

10/10 Fremragende

Paula

Overnattede 1 nat i maj 2023
Svar fra RM den 24. maj 2023
Thank you for your rating Paula. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

2/10 Forfærdeligt

TONY

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
Beware of the peacocks
The hotels has peacocks wandering around. Yes very random. The noise they make is horrific. Continues the entire stay. Worse than cockerels. On top of the peacock noise there was a dog barking at the noise they were making. So no sleep on the two nights stay.
Overnattede 2 nætter i maj 2023
Svar fra RM den 6. jun. 2023
Thank you for taking the time to provide your feedback. We apologise that your experience was not as expected. Please contact us directly so that we can investigate the reservation with you. Many Thanks,The Flat Cap Team

10/10 Fremragende

Sarah

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing Easter stay, comfy beds great service all round perfect hotel location! Love the additional extras in the room
Overnattede 1 nat i april 2023
Svar fra RM den 28. nov. 2023
Thank you for taking the time to provide your feedback, we have shared your comments with the team and we look forward to welcoming you back again soon.Many Thanks,The Flat Cap Team

10/10 Fremragende

Susan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Xx
Overnattede 2 nætter i april 2023
Svar fra RM den 24. maj 2023
Thank you for your rating Susan. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2023
Svar fra RM den 24. maj 2023
Thank you for your rating Peter. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

8/10 Udmærket

Chris

Overnattede 1 nat i marts 2023
Svar fra RM den 24. maj 2023
Thank you for your rating Chris. We hope to welcome you back to The Vicarage again soon. Many Thanks,The Flat Cap Team

10/10 Fremragende

Ryan

Overnattede 1 nat i marts 2023
Svar fra RM den 24. maj 2023
Thank you for your rating Ryan. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

8/10 Udmærket

Agnieszka

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Rooms need upgrading, but cool restaurant with live music
Overnattede 1 nat i marts 2023
Svar fra RM den 24. maj 2023
Thank you for your feedback Agnieszka we have shared your comments with all of the team at The Vicarage. We're delighted you enjoyed the restaurant and live music. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

8/10 Udmærket

Oliver

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2023
Svar fra RM den 24. maj 2023
Thank you for your rating Oliver. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

10/10 Fremragende

simon

Overnattede 1 nat i februar 2023
Svar fra RM den 24. maj 2023
Thank you for your rating Simon. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

2/10 Forfærdeligt

Paul

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
Too noisy to sleep.
Very noisy fan in first room and traffic noise and no double glazing in second. I got virtually no sleep.
Overnattede 1 nat i februar 2023

10/10 Fremragende

Peter

Overnattede 1 nat i februar 2023
Svar fra RM den 24. maj 2023
Thank you for your rating Peter. We look forward to seeing you again soon. Many Thanks,The Flat Cap Team

4/10 Dårligt

Gillian

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
The room was nice, clean and comfortable, the breakfast was nice enough although items missing. I booked an early check in which didn't occur as the room wasn't ready and was still charged for it... and at an incorrect amount. The website said pay on arrival and the hotel took the amount 3 days before I arrived. So although the room was nice enough the rest of it wasn't a very good service at all. I am still awaiting a response!! :(
Overnattede 1 nat i januar 2023
Svar fra RM den 24. maj 2023
Thank you for your feedback Gillian, we have shared your comments with the Management team at The Vicarage. We're glad that the issue is now resolved for you and we hope to see you again soon. Many Thanks,The Flat Cap Team