Hoteller nær Covenant Health - Freestanding ER on Quaker

"Staff was very very friendly and helpful, breakfast is amazing!"

"Fast and friendly. "

"The tub was dirty. Had a ring of nasty in it. Sink in bathroom had a crack. Soaps were low. The tv was difficult to use. Waste of time to get tv to work. Tv was very little. The side door security lock was malfunctioning. Wasn’t worth the price paid. Very disappointed "

"This stay was horrible. The entire building was rough looking. The AC wasn’t working properly. The tv remote was missing and was replaced with a remote that didn’t even work. Our room was never cleaned. The front desk never answered the phone when I’d call. The man who checked us in was rude and inconsiderate. My 4 year old son was playing with my friend and the attendant said “what’s wrong with him” as if my child, being a child, was defected. "

"yes"

"Some exterior doors did not work and there were a smell in some elevators and hallways at times. The property is a little older and needs some updates and better water pressure. Overall, the staff was friendly, the breakfast was pretty good, and we enjoyed our stay! I loved that there were so many elevators at this property. "

"Very convenient "

"floor was old and had sinking places all over it. old place needs redo"

"The night we arrived, there was one car in the parking lot, and they put us on the third floor with their elevator out of service. So tired on arrival and late so attempted to cancel the second night through hotels.com and although the hotel did not have a working elevator, there was nothing hotels.com could do because of their nonrefundable policy. So beware, hotels.com does not require hotels to list such things on their website. Additionally, the next day we woke up and realized there was no...

"Checked under mattress, had large stains and huge collection of black remnants that I can only hope was not bed bug feces. Unacceptable at any price."

"Bad experience bed was comfortable "

"Thank you for the stay! Awesome staff and clean rooms."

"Had a good stay but they need to work on the water system Had to bath with cold water The water system needs maintenance "

"A little outdated but clean and great staff!"

"EVERYTHING was amazing only complaint maybe the pillows, a little too soft. Other than that, I highly recommend. "

"Great place to stay !"

"The home looks almost brand new and my most important feature CLEAN!! We had a small hiccup with getting the door open to relax but the host promptly took care of it. We were attending a wedding with several events. This was a wonderful place for us to stay. Would definitely stay again if we come back to Lubbock"

"Love"