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Anmeldelser af Coulsdon Manor Hotel and Golf Club

3 out of 5
Coulsdon Manor Hotel and Golf Club
Coulsdon Court Road, Old Coulsdon, Coulsdon, England

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 170 af i alt 634 anmeldelser" "
Bedømmelse på 8 − Udmærket. 267 af i alt 634 anmeldelser" "
Bedømmelse på 6 − Okay. 115 af i alt 634 anmeldelser" "
Bedømmelse på 4 − Dårligt. 60 af i alt 634 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 22 af i alt 634 anmeldelser" "

8,2/10

Rengøring

8,0/10

Service og personale

7,2/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Anne

Synes godt om: Værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Fine hotel with a nice view.
Nice hotel. Not fancy, but clean and functionning. A bit worn, but ok. Good value for money.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter

8/10 Udmærket

Allan

Very comfortable
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Kerry

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i maj 2024

10/10 Fremragende

N

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent staff!

2/10 Forfærdeligt

Graham

Overnattede 1 nat i april 2024

8/10 Udmærket

Hannah

Rejste med familie
Synes godt om: Rengøring, service og personale
Polite and friendly staff, the restaurant was great the room although comfortable was very dated.
Overnattede 1 nat i april 2024

4/10 Dårligt

Chris

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel in serious need of some TLC Scruffy room with a broken window Staff semi interested Overall very poor Best avoided
Overnattede 1 nat i marts 2024

8/10 Udmærket

Wojciech

Overnattede 1 nat i februar 2024

8/10 Udmærket

Brendan

Overnattede 1 nat i februar 2024

8/10 Udmærket

Ann-Marie

Rejste med familie, Forretningsrejsende, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel might be a little bit old but it's a perfectly acceptable and a comfy place to stay. The staff are very friendly and the views over the golf course are lovely. We have stayed a number of times with work and I will certainly stay again.
Overnattede 1 nat i februar 2024

6/10 Okay

Steven

Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Monica

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Once we arrived to the hotel we have done check in which we was given a key for room 113. Once we open the room there was a couple sleeping that was waken up by the door opening. I returned to reception to report the incident, we was given room 317. Once we arrived to the room the room was freezing cold with the window half open, the bathroom was freezing cold with only towels for one person. As it was very late and being over tired due to travel we decided not to contact reception. Breakfast in the next morning was ok but coffee was almost called and hardly any bread left I have reported to reception all the fiasco but i was told if we wanted to have another coffee and to complain directly to there manager. This is a very poor service
Overnattede 1 nat i februar 2024

10/10 Fremragende

Mark

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Staff were very helpful and the food was very nice
Overnattede 1 nat i januar 2024

10/10 Fremragende

Joshua

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful location
Really nice comfortable room. Very clean and cosy. Beautiful setting and attractive building. Breakfast was a bit chaotic but very nice once I got it.
Overnattede 1 nat i december 2023

10/10 Fremragende

Jtinder

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023

10/10 Fremragende

Alison

Overnattede 2 nætter i december 2023

8/10 Udmærket

Richard

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

8/10 Udmærket

Joe

Forretningsrejsende
Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023

10/10 Fremragende

Stuart

Overnattede 1 nat i november 2023

10/10 Fremragende

Stuart

Overnattede 1 nat i november 2023

10/10 Fremragende

Barbara

Overnattede 1 nat i november 2023

8/10 Udmærket

Martyn

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
Easy parking, great hotel, lovely buffet breakfast and all the staff are so friendly and helpful. Great stay
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Barbara

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Historic property in lush green grounds Lots of character offsets the individual quirks of the rooms which is reflected in the prices A good option instead of budget hotels
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Nadine

Synes godt om: Rengøring
Excellent food/restaurant If still on the menu, the Sea Bass was superb. Room bit 'tired' - bathroom needed attention & water (heavy rain) dripped in on carpet during the night. Staff all v helpful & keen to please. V restful, lovely surrounds. Worth staying.
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Jeremy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Simon

Overnattede 1 nat i oktober 2023

8/10 Udmærket

Denise

Synes godt om: Rengøring, service og personale, værelsets komfort
I always use Coulsdon Manor when visiting my mum. I really like staying there and it is ideal for my needs. The surroundings are lovely a very nice setting. A bit of a reburb needed in some areas, but the rooms are nice and clean decent shower etc. My last visit on Monday, a new Receptionist just arrived was on duty, such a lovely friendly lady who made us feel very welcome
Overnattede 1 nat i september 2023

6/10 Okay

Barbara

Rejste med partner
Synes godt om: Rengøring, service og personale
Aged hotel set in large green grounds with lots of large trees - the rooms we have stayed in need some talc but the hotel is an acceptable convenient option and a welcome change from the cheap chain hotels
Overnattede 1 nat i september 2023

10/10 Fremragende

Barbara

Rejste med partner
Synes godt om: Service og personale
Historic property set in lovely green grounds with friendly helpful staff but in need of some refurbishing
Overnattede 1 nat i september 2023

4/10 Dårligt

Verificeret rejsende

Synes godt om: Rengøring
Dated and tired
Check in was fine. Room was very dated, small fan that was provided was broken (oscillating switch had snapped off), two of the 4 lights didn’t work, shower was pretty weak.
Overnattede 1 nat i september 2023

10/10 Fremragende

Susanne

Overnattede 1 nat i september 2023

4/10 Dårligt

ANU

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a comically terrible time at Coulsdon. I came with several family members for a reunion and we booked 6 rooms months in advance. The grounds are nice but the rooms are tiny, old and the plumbing barely works. The staff is practically apathetic. You have to explicitly ask for what you expect. My parents’ room toilet only flushed every 5 minutes. My sister’s and my room toilet didn’t flush at all and the manager (whom we had to convince the night desk person to call on the phone) had the gall to tell us “sleep it off, we’ll deal with it in the morning” when this had already been going on 2 days and we were jet lagged and obviously our bodies weren’t working in the right order due to time difference. Other family members had a torn curtain that never got repaired. The staff doesn’t check notes or communicate with each other, and they prefer to give you an excuse first rather than solve the problem. Most times any attempt at understanding or asking to change the room received a response of “we have a wedding, we’re fully booked.” It felt like pulling teeth. We managed to get a room changed because well, the BASIC expectation of a hotel room that is paid up front would be a working toilet, right? When we moved into the new room, there were mosquitoes outside the door and a musty smell in the bathroom. Turns out there was black mold in the shower. But guess what the response was? “We’re fully booked.” It was a disappointing stay and I don’t recommend it.
Overnattede 3 nætter i august 2023

10/10 Fremragende

LA SHON, RIVERSIDE

Rejste med familie, Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gorgeous property in an unassuming location
Overnattede 1 nat i august 2023

6/10 Okay

Dawn

Overnattede 1 nat i august 2023

4/10 Dårligt

Jay

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Property in need of overhaul. Non working toilets baths curtains etc. staff tries
Overnattede 3 nætter i august 2023

10/10 Fremragende

Colin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A great choice!
Very friendly service, highly recommended for London and surrounding area - has good car parking, food very reasonable, very quiet location too.
Overnattede 3 nætter i august 2023

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, værelsets komfort
Review
I would recommend this hotel. Everything worked well, the service and catering were excellent, and the location/setting again excellent. My only small comment is that some of the fittings/furniture looked tired & slightly dated.
Overnattede 1 nat i august 2023

8/10 Udmærket

Ian, Brisbane

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
We have mixed feelings about our stay at Coulsdon Manor. The property could certainly do with a lot of upkeep and maintenance to get it to a presentable property state. Some staff are excellent and go beyond what is required; some appear not to care less about service. The rooms are not air-conditioned and can be hot at times, even at night. If you leave windows open, expect a visit from mosquitos. The rooms are of acceptable size and the beds are very comfortable; the breakfasts are excellent. There were a few hiccups: being booked in and allocated a room that was not made up as front office believed late in the afternoon; then allocated a room on a higher floor that was ready. Bar staff concentrate on drinks orders and are slow to provide requested water or forget altogether and prioritize drinks over taking food orders even though the latter have to be prepared. Promise to come to table to take food orders then do drinks for over 20 minutes, suggesting they are understaffed at times. One night there was one staff member on to take food orders, prepare and serve drinks, bring out the food and clear indoor and outdoor tables. He was pleasant, competent but absolutely flat chat. Some of the others not so good - take it or leave it if you don't like it! There were some good aspects but some annoying ones as well. 3.5 out of 5 overall. Would we go back: possibly.
Overnattede 6 nætter i august 2023

8/10 Udmærket

Barbara

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Friendly and comfortable in lovely green area
Overnattede 2 nætter i august 2023

8/10 Udmærket

Peter

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023

10/10 Fremragende

Christian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfect for one night. Thanks
Overnattede 1 nat i august 2023

8/10 Udmærket

Tara

Rejste med familie
Synes godt om: Værelsets komfort
Synes ikke om: Service og personale
Average hotel .
We stayed for three nights last weekend. We “upgraded “ to an executive room. It was very tired. The carpet is very old and stained. The bathroom was clean. They need to put in stronger brighter light bulbs. My mom’s room’s toilet did not work the whole time we were there and they never fixed it or switched her room! No help carrying bags up the stairs either.
Overnattede 3 nætter i juli 2023

8/10 Udmærket

R

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good place to stay in Surrey
It is a lovely place to spend a few nights. I would certainly recommend for a one night stay
Overnattede 1 nat i juli 2023

8/10 Udmærket

d

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i juli 2023

8/10 Udmærket

Ronald

Overnattede 1 nat i juli 2023

8/10 Udmærket

Barbara

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Interesting hotel in large grounds
Overnattede 3 nætter i juli 2023

8/10 Udmærket

Darrell

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i juni 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Will be back :-)
Excellent location, beautiful grounds. Breakfast in the morning was delicious. Staff friendly, everything is clean, bed was very comfy… all you need <3
Overnattede 2 nætter i juni 2023